App Store Too Many HTTP Redirects: How to Fix It

If the App Store says “too many HTTP redirects,” it is usually failing to complete a web request because a page or sign-in route is sending the app in a loop. Check Apple’s service status, then try a clean network connection, restart the device, and verify its date and time; the right follow-up depends on whether the message appears in Apple’s App Store or on a website opened in a browser.

What the redirect error means

An HTTP redirect tells a browser or app to request a different address. Redirects are normal—for example, a site may send visitors from an old address to a new one, or direct them to a sign-in page. The error appears when the request keeps being redirected, or exceeds the number of redirects the app or browser will follow.

A loop can arise from a temporary service problem, a network that interferes with the request, stale website data, or an account sign-in state that cannot complete. The message does not, by itself, identify which cause applies. It also does not necessarily mean the app you are trying to download is faulty.

First identify where the message appears. If it is inside Apple’s App Store app, troubleshoot the device, connection, and Apple account. If it appears in Safari or another browser while visiting an app marketplace webpage, browser cookies and site data are more relevant. The App Store app and a web page are separate paths, so clearing browser data will not usually fix a problem inside the App Store app.

Try these fixes in order

Check Apple’s System Status page. Look for an App Store or related account-service incident. If Apple reports an issue, wait and try again later; changing device settings is unlikely to resolve an outage.
Test the connection. Open another reliable website or app. If it also fails, reconnect to Wi-Fi or try a different network, such as cellular data where available. A sign-in page on public Wi-Fi may need to be completed before the App Store can connect.
Turn off a VPN or proxy temporarily, if you use one. These services can change the route a request takes. Retry without them, then restore your normal settings. On a managed work or school device, ask the administrator before changing network configuration.
Restart the device. A restart can clear a temporary app or network state. Reopen the App Store after the device has connected to the internet.
Check date and time. On iPhone or iPad, open Settings > General > Date & Time and enable Set Automatically if available. An inaccurate clock can interfere with secure connections and account checks.
Update the operating system when an update is available. On iPhone or iPad, check Settings > General > Software Update. Install updates using the device’s usual update process, then test the store again.

Try one change at a time and retry the same action after each one. This makes it easier to tell whether the error has cleared, rather than changing several settings without knowing which mattered.

If the App Store app is still affected

Confirm that the device can reach other internet services and that you are signed in to the Apple Account you intend to use. If the store shows a sign-in prompt, follow it in the device’s settings or the prompt itself; do not repeatedly submit a password when the request is looping. If you recently changed account details or payment information, allow the account flow to finish and check for any on-screen request that needs attention.

You can also close and reopen the App Store, then try a different action, such as viewing an app page instead of starting a download. If only one item fails while other store pages load, the problem may be specific to that listing or its availability. If every store page fails, a device, connection, account, or service issue is more likely.

Avoid signing out of your Apple Account as an early troubleshooting step. Signing out can affect access to Apple services and may require credentials or verification to sign back in. Consider it only after simpler steps, and make sure you know how to authenticate your account before proceeding. Menu labels can differ slightly by device and operating-system version.

If the message appears in a browser

When the error is on a marketplace webpage rather than in the App Store app, try opening the address in a private browsing window. If it works there, saved site data or an extension may be involved. Private browsing is a diagnostic test; it does not repair the original browser profile.

Clear cookies and website data for the affected site, then load it again. This may sign you out of websites, so make sure you can sign in again.
Temporarily disable browser extensions that alter traffic, block content, or manage cookies. Re-enable them one at a time to identify a conflict.
Check that cookies are not being blocked in a way that prevents the site’s sign-in flow. You can restore your preferred privacy settings after testing.
Try another current browser or network. If the page fails only on one network, a network filter or proxy may be part of the cause.

Clearing all browser history is usually unnecessary when the issue is limited to one site. Prefer removing that site’s data first, where the browser allows it.

Common causes and mistakes

Confusing the App Store app with a store website: Browser troubleshooting helps only when a browser displays the error. For an error inside the store app, focus on connectivity, device settings, and account access.

Assuming a password is wrong: A redirect loop is a request-routing problem, not proof of an incorrect password. Repeated sign-in attempts can make troubleshooting harder; follow clear prompts and use Apple’s account recovery options only if you cannot authenticate.

Changing many settings at once: Disable a VPN or change networks temporarily, then test. Do not leave security or privacy tools turned off without a reason. If a work or school network is involved, its administrator may need to review the configuration.

Reinstalling or resetting the device too soon: A device reset is disproportionate for a redirect message and can remove data or settings. Start with reversible checks and contact support if the problem persists.

When to contact support

Contact Apple Support if the App Store remains unavailable after checking service status, testing another connection, restarting, and confirming date and time. Provide the device model, operating-system version, the exact wording of the error, when it began, and whether other networks or store functions work. Never send a password or verification code in an ordinary support message.

If only a browser page fails, contact the site operator or the browser’s support channel instead. Include the page address and browser name, but avoid sharing private account details. On a managed network, ask its support team whether a proxy, content filter, or sign-in portal is affecting the request.

Frequently Asked Questions

Does “too many HTTP redirects” mean the App Store is down?
No. A service outage is one possibility, but the cause can also be local to a device, account flow, browser, or network. Check Apple’s System Status page before deciding.

Will restarting my iPhone or iPad delete anything?
A normal restart does not erase your apps or personal data. It is a reasonable early step for a temporary connection or app-state problem.

Should I clear Safari history to fix the App Store?
Usually not if the message appears inside the App Store app. Safari’s cookies and site data matter when the error is shown on a webpage opened in Safari.

Why does it work on cellular data but not Wi-Fi?
That points toward the Wi-Fi network or its configuration, such as a proxy, filter, or unfinished public-network sign-in. Ask the network administrator if it is managed.

Is it safe to turn off my VPN to test?
You can briefly test without a VPN if you understand the privacy implications and are on a trusted connection. Restore it afterward; do not bypass work or school network rules.

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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