Chrome Password Autofill Not Working on Android? Fixes

If Chrome password autofill is not working on Android, check that password saving and autofill are enabled, confirm Chrome or another password manager is selected as the autofill provider, and make sure the login is actually saved. Then update the app, restart the phone, and test the site or app again; the steps below help identify whether the problem is a setting, a missing password, or a form Chrome cannot recognize.

How Chrome password autofill works on Android

Android can use an autofill service to offer saved sign-in details in apps and websites. Chrome can save and fill passwords associated with your Google account, while Android may also offer a separate password manager installed on the device. If another service is selected as the system’s preferred autofill provider, Chrome’s saved passwords may not appear in every app—even though they remain available in Chrome.

Autofill is also different from automatic sign-in. Autofill puts a username and password into fields, often after you tap a suggestion. Automatic sign-in may submit saved credentials without asking you to choose them, if that option is enabled and the site supports it. A site can therefore have working autofill even when it does not sign you in automatically.

Check Chrome’s password and autofill settings

Open Chrome and tap the three-dot menu, then tap Settings.
Open Password Manager or Google Password Manager. The wording can vary by Chrome version and device.
Check that password saving is enabled, and look for the site or app in the saved-password list. Confirm that the account name and website address are the ones you expect.
In Chrome settings, look for the option to autofill passwords. If available, enable it. You can also check the Password Manager’s automatic sign-in setting if you expect Chrome to submit credentials without a prompt.

If you use Chrome while signed out, or have paused account syncing, saved passwords may be stored only on the device or may not be available where you expect. Check the account shown in Chrome and its sync settings. Avoid removing an account or clearing browser data as a first step; those actions can affect locally stored information.

Choose the correct Android autofill provider

For sign-in prompts inside other Android apps, verify which service Android is using. The setting’s location and label vary across manufacturers and Android releases. In the phone’s Settings app, search for autofill, then open the autofill service or preferred service setting. Select the password manager that contains the passwords you want to use—for example, Google if the credentials are saved in Google Password Manager.

If you deliberately use a different password manager, selecting Google instead may make its passwords disappear from autofill prompts. Choose one provider at a time for the test, then try the affected app again. Some devices show an autofill suggestion only after you tap or focus a username or password field. A keyboard’s password suggestion feature may also be controlled separately from Android’s autofill service.

Confirm that the password is saved and matches

Open the password manager and search for the exact site or app. A password saved for one address may not be offered on another: for example, a login stored for a subdomain or a different sign-in page might not match the page currently open. Check the saved username, too. If a site has changed its login address or you recently changed your password, the saved entry may be outdated.

If the entry is missing, sign in manually and save or update the password when Chrome offers to do so.
If the entry is stale, edit or replace it with the current credentials after confirming they work.
If several entries exist, select the one for the correct account and site.

Do not delete a saved entry until you know the current password or have confirmed it is safely stored elsewhere. If the password is forgotten, use the site’s normal account-recovery process rather than repeatedly guessing.

Update, restart, and test the app

A temporary app or system issue can prevent suggestions from appearing. Update Chrome and the affected app through Google Play, then restart the phone. Reopen the page and tap the login field. If the problem occurs only in one app, check whether its sign-in screen offers a website-based login or an option to open the page in Chrome; app developers control how their forms interact with Android autofill.

For a website, try opening its sign-in page in a regular Chrome tab rather than an in-app browser or a tab opened inside another app. Test a second website whose password you know is saved. If autofill works there, the issue is more likely specific to the original site or its form. Some unusual, embedded, or custom login fields do not expose information in a way autofill services can identify.

When suggestions still do not appear

Work through these checks before clearing data or reinstalling apps:

Make sure the phone is online if the password manager needs to sync, and check that Chrome is using the intended Google account.
Close and reopen Chrome or the affected app, then tap directly inside the username or password field.
Check whether a keyboard, password manager, or autofill service has its own setting that suppresses suggestions.
Try the saved entry on another compatible site or app to narrow down whether the issue is widespread.
Check for Android system updates if the autofill setting or service appears unavailable, using the device’s normal update screen.

Clearing Chrome’s browsing data is not a reliable first fix for password autofill and may remove useful local data, depending on what you select. Likewise, reinstalling Chrome is usually unnecessary before checking the provider and saved entry. If the issue persists only on one service, contact that service’s support; if autofill fails across apps, consult the phone maker’s help for the device-specific setting.

Privacy and safety when using autofill

Autofill can save time, but it is worth checking the website address before filling or submitting credentials. A look-alike address can be misleading, and saving a password in the wrong place can make later suggestions confusing. Use your phone’s screen lock and keep Android and Chrome updated. If a phone is shared, consider whether its user profiles and account settings are appropriate before saving personal sign-ins.

Do not send passwords or screenshots containing them to someone offering to troubleshoot. Password Manager settings can display sensitive information after device verification, so avoid showing the screen to others. If you think a password was exposed, change it through the affected service and review its account-security options.

Frequently Asked Questions

Why does Chrome autofill work on websites but not in apps?
Websites in Chrome and Android apps use different autofill paths. Check Android’s selected autofill service and whether the app’s sign-in fields support autofill.

Where is the autofill setting on Android?
Names and locations vary by device. Open the Settings app and search for “autofill,” then check the preferred autofill service. Chrome’s saved passwords are managed separately in Chrome’s Password Manager.

Why does Chrome show the wrong password?
There may be multiple saved entries, or the saved password may be old. Check the website address and username, then update the entry only after confirming the current login works.

Can I use another password manager instead of Chrome?
Yes. Select the other manager as Android’s autofill provider and ensure its app is set up with the credentials you need. The exact setup depends on that manager and your device.

Why do I have to tap a suggestion instead of signing in automatically?
Filling fields and submitting a form are separate actions. A site may require a tap or other confirmation, and automatic sign-in may be disabled in the password manager.

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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