Error 0x80073d01: Fix Windows Store Issues

Error 0x80073d01 occurs when Windows Store or Microsoft Store cannot install or update an app, often due to a corrupted cache, a stalled download, or a permissions problem. The fix usually involves clearing the Store cache, resetting the Store app, or repairing the affected app’s installation. Below is a step-by-step guide to resolve this error on current Windows 10 and Windows 11 versions.

What Causes Error 0x80073d01?

This error code is part of the Windows Store (now Microsoft Store) family of installation errors. It typically appears when the Store fails to write app data to the correct system location, or when a previous installation attempt left the system in an inconsistent state. Common triggers include:

• A corrupted Store cache that holds stale download or licensing data.
• An app that was partially installed or uninstalled, leaving broken registry entries.
• Insufficient permissions on the WindowsApps folder, where Store apps are stored.
• Third-party security software (antivirus, firewall) blocking Store operations.
• Windows Update issues that affect the Store’s underlying services.

The error can appear on both Windows 10 and Windows 11, and it may affect a single app or all Store downloads.

Before You Start: Quick Checks

Before diving into the fixes below, run these quick checks to rule out common environmental problems:

• Make sure you have a stable internet connection. A flaky connection can cause incomplete downloads.
• Check that your system date, time, and time zone are correct. An incorrect clock can break certificate validation.
• Ensure you are signed in to the Microsoft Store with the same Microsoft account you used to purchase or install the app.
• Restart your PC. A simple reboot clears temporary processes that might interfere with the Store.

If those don’t help, proceed with the fixes below in order.

Fix 1: Clear the Microsoft Store Cache

The most common cause of error 0x80073d01 is a corrupted Store cache. Windows provides a built-in tool to clear it without affecting your installed apps or settings.

1. Press Windows + R to open the Run dialog.
2. Type wsreset.exe and press Enter.
3. A blank Command Prompt window will appear. It may stay open for a few seconds or a minute. Do not close it.
4. Once the window closes, the Store will open automatically. Try installing the app again.

If the Store doesn’t open, or the error persists, move to the next fix.

Fix 2: Reset or Repair the Store App via Settings

Windows Settings provides a more thorough reset option that also clears the app’s data and re-registers it.

1. Open Settings (Windows + I).
2. Go to Apps > Installed apps (Windows 11) or Apps & features (Windows 10).
3. Scroll to find Microsoft Store. Click the three-dot menu next to it (Windows 11) or click the app name (Windows 10).
4. Choose Advanced options.
5. Click Repair first. This runs a quick fix that doesn’t delete your data.
6. If the error persists, click Reset. This will delete the Store’s local data, but you won’t lose your installed apps or purchases.

After resetting, restart your PC and try the download again.

Fix 3: Re-register the Store App with PowerShell

If the Store app itself is corrupted, re-registering it via PowerShell can restore its proper configuration. This is a safe command that reinstalls the Store’s package without affecting your system.

1. Right-click the Start button and select Terminal (Admin) or Windows PowerShell (Admin).
2. Copy and paste the following command, then press Enter:

Get-AppxPackage -AllUsers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

3. Wait for the command to finish. It may take a minute or two.
4. Close the terminal and restart your PC.

This command re-registers the Store app with Windows, which often fixes permission issues that cause error 0x80073d01.

Fix 4: Check the WindowsApps Folder Permissions

The WindowsApps folder (usually C:\Program Files\WindowsApps) is protected by Windows. If its permissions are misconfigured, the Store cannot install apps. This fix is more advanced, so proceed carefully.

1. Open File Explorer and navigate to C:\Program Files.
2. Right-click WindowsApps and select Properties.
3. Go to the Security tab and click Advanced.
4. At the top, next to “Owner”, click Change.
5. Type Administrators and click Check Names, then OK.
6. Check the box “Replace owner on subcontainers and objects” and click OK.
7. Close all windows and restart your PC.

After restart, try the Store again. If you are not comfortable changing system folder permissions, skip this step and try the next fix.

Fix 5: Run Windows Update and the Windows Store Apps Troubleshooter

Windows includes automated troubleshooters that can detect and fix common Store problems.

1. Open Settings > System > Troubleshoot (Windows 11) or Update & Security > Troubleshoot (Windows 10).
2. Select Other troubleshooters.
3. Find Windows Store Apps and click Run.
4. Follow the on-screen instructions. The troubleshooter may ask you to sign in or select an app.

Also, ensure Windows itself is up to date:

1. Open Settings > Windows Update.
2. Click Check for updates and install any pending updates.
3. Restart if needed, then try the Store again.

Frequently Asked Questions

Will resetting the Store delete my installed apps?

No. Resetting the Store app only clears its local cache and settings. Your installed apps and purchases remain on your device. You may need to sign in again after the reset.

Why does the error only happen with one specific app?

If only one app fails, the app’s installation files may be corrupted. Try uninstalling that app completely (right-click it in Start > Uninstall), then reinstall it from the Store. If that doesn’t work, the app developer may need to update the app for your Windows version.

Can I use the command prompt to fix this error?

Yes, the wsreset.exe command clears the Store cache, and PowerShell commands can re-register Store apps. Both are safe and are covered in the fixes above. Avoid running arbitrary commands from untrusted sources.

Is error 0x80073d01 the same as error 0x80073d02?

No, they are different codes. 0x80073d02 often relates to a pending installation that is stuck, while 0x80073d01 is more commonly tied to cache or permission issues. The fixes above address the 0x80073d01 code specifically.

What if none of these fixes work?

If you’ve tried all the steps and the error persists, the issue may be deeper, such as a corrupted Windows user profile or a system file problem. You can run sfc /scannow in an elevated Command Prompt to check for system file corruption, or consider using the Windows Media Creation Tool to perform an in-place upgrade (which keeps your files and apps).

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