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10 Tech How-To

Facebook Push Notifications Not Working? Fix It

Guide 10-33248 · Updated · Step by step

If your Facebook push notifications have stopped appearing, the fix usually involves checking notification settings on both the Facebook app and your phone’s operating system. This article walks you through the most common causes and step-by-step solutions to get alerts working again on Android and iOS.

Why Facebook Push Notifications Stop

Push notifications rely on a chain of systems: Facebook’s servers send a signal, your phone’s notification service (Google Play Services on Android, APNs on iOS) receives it, and the Facebook app displays it. A break anywhere in this chain—a disabled setting, a battery saver, or a stale app cache—can silently kill notifications. Many users assume Facebook is at fault, but often the phone’s own notification management is the culprit.

Check Facebook’s In-App Notification Settings

Facebook has its own notification preferences that can override system settings. To review them:

  1. Open the Facebook app and tap the menu (three lines) on Android or the profile icon on iOS.
  2. Go to Settings & Privacy > Settings.
  3. Tap Notifications (under Preferences).
  4. You’ll see categories like Posts, Comments, Tags, and Live Videos. Ensure the toggles are on for the notifications you want.

If you’ve previously disabled a category, Facebook will not send those alerts even if your phone allows them. Also check the Push section inside each category—some have separate switches for push, email, and SMS.

Verify System Notification Permissions

Even with Facebook’s settings correct, your phone must allow notifications from the app. On Android:

  1. Open Settings > Apps > Facebook.
  2. Tap Notifications and make sure All or the specific categories are enabled.

On iPhone/iPad:

  1. Open Settings > Notifications > Facebook.
  2. Turn on Allow Notifications and choose your preferred alert style (Lock Screen, Notification Center, Banners).

If you recently updated the app or your OS, permissions can sometimes reset. Re-enabling them is the most common fix.

Battery Optimization and Background App Refresh

Phone battery savers often block background activity to extend battery life, which prevents push notifications from arriving. On Android, go to Settings > Battery > Battery optimization, find Facebook, and set it to Don’t optimize. On iOS, go to Settings > General > Background App Refresh and ensure it’s enabled for Facebook. If you have a custom battery saver (like on Samsung or Xiaomi), add Facebook to the ‘never sleeping’ apps list.

Clear Cache and Update the App

Corrupted cached data can interfere with notification delivery. On Android, go to Settings > Apps > Facebook > Storage and tap Clear Cache (do not clear data, as that logs you out). On iOS, you can’t clear cache directly—instead, offload the app (Settings > General > iPhone Storage > Facebook > Offload App) and reinstall it. Also check that you’re running the latest version of the app from the Play Store or App Store; outdated versions often have notification bugs.

Reinstall Facebook or Use the Web Version

If the above steps fail, uninstall and reinstall the app. This resets all app-level settings and often fixes persistent issues. Before reinstalling, ensure you know your login credentials. As a temporary workaround, you can use Facebook in a mobile browser with notifications enabled—though this is less reliable than the app. Some users find that the Facebook Lite app (on Android) is more battery-friendly and delivers notifications more consistently on low-end devices.

Frequently Asked Questions

Why do I get notifications on the web but not on my phone?

This usually indicates a phone-specific issue: either the app is not running in the background, or your phone’s notification settings are blocking it. Check battery optimization and background app refresh, as these are the most common culprits.

Will turning off notifications for a group stop all alerts?

Yes, if you mute a group, you won’t receive push notifications for that group. You can unmute it by opening the group, tapping the bell icon, and selecting ‘All Posts’ or ‘Highlights’.

My notifications are delayed—why?

Delays often occur when your phone is in low-power mode or has weak network connectivity. Facebook may also batch notifications if you haven’t opened the app in a while. Check your internet connection and disable battery saver for Facebook.

Does reinstalling Facebook delete my messages?

No, your messages are stored on Facebook’s servers, not on your device. Reinstalling the app will not delete any conversations or account data.

Why do I only get notifications when the app is open?

This means background notifications are blocked. On Android, ensure ‘Background data’ is enabled for the app (Settings > Apps > Facebook > Data usage). On iOS, check that Background App Refresh is on.

Can I get notifications for specific friends only?

Yes, go to the friend’s profile, tap ‘Following’, and select ‘Notifications’ to choose which posts you want alerts for. This is separate from the general notification settings.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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