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10 Tech How-To

Fix AirPods Not Charging? Step-by-Step Guide

Guide 10-8982 · Updated · Step by step

If your AirPods are not charging, the fix is usually simple: clean the charging contacts, check the cable and power source, and reset the AirPods. This guide walks you through every likely cause and solution, from debris in the case to software glitches, so you can get your earbuds powered up again.

Why AirPods Stop Charging

AirPods rely on metal contact points on the bottom of the stems that touch the charging pins inside the case. Over time, these contacts collect earwax, dust, and lint, which blocks the electrical connection. The same issue affects the Lightning or USB-C port on the case itself. Another common culprit is a weak or faulty cable, a dirty power adapter, or a case battery that has completely drained. Less often, the problem is a software bug that prevents the case from recognizing the earbuds, or a hardware failure in the battery or charging circuitry.

Quick Checks Before You Take Anything Apart

Start with the simplest possibilities, because they are the most common and the cheapest to fix:

  • Check the cable and adapter: Try a different Apple-certified cable and a different wall adapter. If you have another device, see if it charges with the same cable.
  • Check the case’s charging port: Shine a light into the port and look for debris. Use a dry, soft-bristled brush (like a clean toothbrush) to gently remove any dust.
  • Check the battery status: Put the AirPods in the case, close the lid, and place the case on a wireless charger or plug it in. Wait a few minutes, then open the lid near your iPhone to see the battery widget.
  • Try a different power source: Plug the case into a computer’s USB port or a different outlet. Some low-power ports may not deliver enough current.

Clean the AirPods and Case Contacts

This is the single most effective fix for charging problems. Use a dry cotton swab or a soft, dry toothbrush to clean the following areas:

  1. AirPods stems: The metal rings at the bottom of each AirPod. Gently rub them with the swab to remove any waxy film.
  2. Inside the case: The small metal pins at the bottom of each charging well. Be gentle—these pins are delicate. Use a dry swab and avoid any liquid.
  3. The case’s charging port: If you use a cable, clean the Lightning or USB-C port the same way.

Do not use water, alcohol, or any cleaning solution, as moisture can damage the contacts. If the debris is stubborn, you can slightly dampen the swab with isopropyl alcohol (70% or less) and wring it out thoroughly so it is barely damp, then wait a few minutes for it to dry completely before charging.

Reset Your AirPods

A software glitch can sometimes stop charging. Resetting your AirPods clears the connection and often resolves the issue. Here’s how:

  1. Put both AirPods in the case and close the lid.
  2. Wait 30 seconds.
  3. Open the lid on your iPhone or iPad, go to Settings > Bluetooth, and tap the “i� next to your AirPods. Tap Forget This Device.
  4. With the lid still open, press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.
  5. Close the lid, wait 30 seconds, then reopen and reconnect the AirPods to your device as if they were new.

After the reset, place the AirPods back in the case and plug it in. If they charge now, the issue was a temporary software bug.

Check the Case Battery and Charging Method

If the case itself has no charge, it can’t charge the AirPods. Plug the case into power and check the status light:

  • Amber light: The case is charging.
  • Green light: The case is fully charged.
  • No light: The case may be completely dead, or the cable/port is not delivering power. Leave it plugged in for at least 15 minutes before checking again.

If you use a wireless charging case, make sure it is properly aligned on the charging pad. The light should turn on when placed correctly. Some third-party wireless chargers may not be compatible or may charge very slowly.

When It’s a Hardware Problem

If you have cleaned everything, tried multiple cables and adapters, and reset the AirPods, the issue is likely hardware. This could be a worn-out battery (AirPods batteries degrade over time), a damaged charging pin in the case, or a broken charging circuit. In these cases, the only reliable fix is to contact Apple Support or visit an authorized service provider. If your AirPods are under warranty, you may get a free replacement. If not, the cost of a new case or new AirPods might be comparable to a repair. Do not attempt to open the case or replace the battery yourself—it is not designed to be user-serviceable and you risk further damage.

Frequently Asked Questions

Why is only one AirPod charging?

This usually means the charging contact for that specific AirPod is dirty or blocked. Clean both the stem of the AirPod and the metal pin in its charging well. If that doesn’t work, try resetting the AirPods. If the problem persists, the battery in that AirPod may be dead or the charging pin may be damaged.

Can I charge AirPods without the case?

No. AirPods are designed to charge only inside their case. The case provides the electrical contacts and the battery. There is no way to plug the AirPods directly into a cable or charger.

How long does it take to charge AirPods?

With a wired connection, AirPods typically get about 3 hours of listening time after just 15 minutes in the case. A full charge of the AirPods themselves usually takes about an hour. The case itself takes about 2 hours to fully charge from empty with a cable, or longer with a wireless charger.

Why does my AirPods case show a green light but the AirPods are dead?

A green light on the case means the case battery is full, but it doesn’t confirm the AirPods are charged. If the AirPods are dead and the case is green, the contacts are likely dirty or the AirPods are not seated properly. Clean the contacts and make sure the AirPods are pushed all the way down in the wells.

Can I use any wireless charger for AirPods?

Most Qi-certified wireless chargers will work with wireless charging cases. However, some chargers may not align perfectly, or the case may not charge if the charger is too weak. If you have trouble, try repositioning the case or using a different charger.

Will a factory reset erase my AirPods settings?

Yes, a reset will remove the AirPods from your iCloud account and all paired devices. You will need to reconnect them to your iPhone, iPad, Apple Watch, and Mac. Your personalized settings, like the double-tap controls, will also be reset to default.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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