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10 Tech How-To

Fix “Connection Is Not Secure” in Microsoft Edge on Windows

Guide 10-39421 · Updated · Step by step

If Microsoft Edge says “Your connection isn’t private” or warns that a connection is not secure, first check your Windows date and time, then reload the page and inspect the address. If the warning remains, do not enter passwords or payment details until you have identified whether the cause is the website, your device, or the network.

What the warning means

Most secure websites use HTTPS to encrypt information between your browser and the site. Edge checks the website’s digital certificate to help confirm that the connection is encrypted and that the certificate is valid for the address you opened. A warning can mean the certificate is expired, does not match the site name, is not trusted, or cannot be checked. It can also appear when the device’s clock is wrong or a network is intercepting or redirecting traffic.

The warning does not, by itself, prove that a site is malicious. However, it means Edge could not verify the connection as expected. Treat it seriously, especially on banking, email, shopping, work, or other sites where you would submit sensitive information. A padlock or HTTPS address is useful context, but it is not a guarantee that a site’s content is trustworthy.

Try these steps first

  1. Check the address. Look for misspellings, extra words, or an unexpected domain ending. Use a saved bookmark or type the known address yourself rather than following a suspicious link.
  2. Check Windows date, time, and time zone. Open Settings > Time & language > Date & time. Turn on automatic time and time-zone settings if appropriate, then select Sync now if available. Incorrect clock settings can make a valid certificate appear not yet valid or expired.
  3. Reload the page with Ctrl+R. If the issue may be temporary, close and reopen Edge and try again.
  4. Check whether the problem affects one site or many. Try a few familiar HTTPS websites. If only one site fails, its certificate or configuration may be at fault. If many fail, investigate the PC or network.
  5. Try another network you trust. For example, compare your home connection with a mobile hotspot. Do not use an unfamiliar public network to submit sensitive information just to test it.

Update Edge and Windows

Out-of-date browser or Windows components can contribute to certificate and security problems. In Edge, open Settings and more (…)> Help and feedback > About Microsoft Edge. Edge checks for updates there; install any available update and restart the browser if prompted. In Windows, open Settings > Windows Update, check for updates, and install relevant updates when practical.

After updating, reopen the page by entering its address again. If the alert started immediately after a system change, note what changed; a recently installed security product, proxy setting, VPN, or workplace network policy may affect how certificates are checked.

Check browser data, extensions, and security software

A damaged cached page or extension can cause confusing behavior, although clearing data will not repair a genuinely invalid website certificate. To test the browser, open an InPrivate window from the Edge menu and visit the site by typing its address. If it works there, an extension or stored site data may be involved.

  • Review extensions at Settings > Extensions. Temporarily turn off extensions you do not need, then test again. Re-enable them one at a time to identify a possible conflict.
  • To remove cached website files, open Settings > Privacy, search, and services, then choose the option to clear browsing data. Select cached images and files; clearing cookies can sign you out of sites.
  • If you use a VPN, proxy, or security product that scans encrypted connections, check its settings or contact its support team. Do not disable protection broadly or install a certificate supplied by an unknown person or website.

On a managed work or school device, security inspection may be configured by an administrator. Ask the organization’s IT support team before changing proxy, certificate, or security settings.

When the network is the cause

Public Wi-Fi, hotels, airports, and guest networks often require a sign-in page before ordinary browsing works. If Edge shows a certificate warning immediately after joining such a network, do not enter credentials on the warning page. Open a simple, non-sensitive website address or follow the network’s posted sign-in instructions to trigger its legitimate portal, and check that the portal address and instructions are plausible. If the warning persists, disconnect and ask the network operator for help.

Home routers, DNS filters, parental controls, VPNs, and proxy servers can also redirect or inspect web traffic. Restarting your router may help with a temporary connection problem, but it will not make an expired or mismatched certificate valid. If several devices on the same network show the warning for the same reputable site, contact the network provider or administrator.

What not to do

Do not select an option such as Advanced and continue past the warning just to reach a login or checkout page. The browser may offer an exception for some errors, but bypassing it removes an important check and does not fix the underlying issue. Do not install a certificate file, change system security settings, or follow instructions from a pop-up unless you have verified the source through a trusted support channel.

If a site is important and the warning occurs only there, contact the site using contact details found independently, not details in the warning page. The site owner may need to renew or correctly configure its certificate. If it is a workplace site, report the exact address, warning text, and time of occurrence to IT support.

Frequently Asked Questions

Why does Edge say “Your connection isn’t private”?
Edge could not verify the site’s HTTPS certificate. Common causes include a wrong device clock, an expired or mismatched certificate, network interception, or a site configuration problem.

How do I fix a secure connection warning in Edge?
Verify the web address, correct Windows date and time, update Edge and Windows, and test another trusted network. If it affects just one site, the site owner may need to fix its certificate.

Is it safe to continue to a site after the warning?
Not for passwords, payment information, or other sensitive data. Continuing can expose information or connect you to a site Edge could not authenticate. Resolve the warning or use a verified alternative.

Why does the warning happen on public Wi-Fi?
The network may require a sign-in portal or may be redirecting traffic. Use the network’s legitimate sign-in process; never provide sensitive details on a page reached through an unexplained certificate warning.

Can clearing Edge’s cache fix the warning?
It can help if stored site data or a browser issue is involved, but it cannot correct a bad certificate or an incorrect Windows clock. Try an InPrivate window first to see whether stored data or an extension is relevant.

What if the warning appears on every website?
Check the clock, install available updates, and test a different trusted network. If the problem continues, review VPN, proxy, and security software settings with the relevant administrator or support provider.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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