sodcalculator

10 Tech How-To

Fix Duet Night Abyss Checking for Updates Hang

Guide 10-31755 · Updated · Step by step

If Duet Night Abyss is stuck on the “Checking for updates” screen on Android, iOS, or PC, the fix is to force-stop the app, clear its cache (or verify game files on PC), then relaunch it with a stable internet connection. If the problem persists, the cause is usually a server-side issue, a corrupted update file, or a network restriction, and waiting a few hours or using a different network often resolves it.

What Is Duet Night Abyss?

Duet Night Abyss is a free-to-play action role-playing game developed by Hero Games. It features a single-player story with optional co-op multiplayer, set in a fantasy world with a heavy emphasis on fast-paced combat and character collection. The game is available on PC (via the official launcher and Steam), Android, and iOS, with cross-platform progression support on some servers. Because it is an online-only title, every launch requires a connection to the game’s servers to check for updates, verify account credentials, and download any new patches.

Why Does It Hang on “Checking for Updates”?

The “Checking for updates” screen is the first step in the game’s startup sequence. The client contacts a server, compares its local version with the latest available, and then downloads any missing files. The hang can happen for several reasons:

  • Server outage or maintenance: The game’s servers may be down for scheduled maintenance or experiencing high traffic, especially right after a major update.
  • Corrupted update cache: A partially downloaded or corrupted patch file can cause the client to loop or freeze while checking.
  • Network issues: A weak Wi-Fi signal, a firewall blocking the game’s ports, or a VPN that routes through a slow server can interrupt the handshake.
  • Outdated client: If the game version is too old, the server may reject it, and the client can hang instead of showing an error.
  • Device storage full: On mobile, insufficient free space prevents the update from downloading, and the client may stall.

How to Fix on Android

For Android devices, follow these steps in order:

  1. Force-stop the game: Go to Settings > Apps > Duet Night Abyss, tap “Force stop,” then reopen the game.
  2. Clear the cache: In the same app info screen, tap “Storage & cache” and then “Clear cache.” This does not delete your save data, only temporary files.
  3. Check storage space: Ensure you have at least 2 GB of free space (the game’s updates are often large).
  4. Toggle airplane mode: Turn on airplane mode for 10 seconds, then turn it off to force a fresh network connection.
  5. Switch networks: If you are on Wi-Fi, try mobile data (or vice versa). If you use a VPN, disable it temporarily.
  6. Reinstall the game: As a last resort, uninstall and reinstall from the Google Play Store. Your progress is tied to your account, so you won’t lose it, but you will need to re-download all assets.

How to Fix on iOS

iOS users have similar options, but with a few platform-specific differences:

  1. Force-close the app: Swipe up from the bottom (or double-click the Home button) and swipe the game card away.
  2. Check for app updates: Open the App Store, tap your profile icon, and pull down to refresh. If an update is available, install it before launching the game.
  3. Offload the app: Go to Settings > General > iPhone Storage, tap Duet Night Abyss, and choose “Offload App.” This deletes the app but keeps its documents and data. Then reinstall from the App Store—it will re-download the app but retain your local settings.
  4. Reset network settings: Go to Settings > General  Transfer or Reset iPhone > Reset > Reset Network Settings. This clears saved Wi-Fi passwords, so you’ll need to rejoin your network.
  5. Reinstall: Delete the app and install it again from the App Store. Your account data is cloud-synced.

How to Fix on PC (Steam and Official Launcher)

PC players have a few extra tools:

  1. Verify game files: In Steam, right-click the game in your library, select Properties > Installed Files > Verify integrity of game files. For the official launcher, look for a “Repair” or “Check Files” button in the settings menu.
  2. Run as administrator: Right-click the game’s executable (or launcher shortcut) and select “Run as administrator” to avoid permission issues.
  3. Disable antivirus/firewall temporarily: Some security software blocks the game’s update server. Add the game folder to your antivirus exclusions, or temporarily disable the firewall to test.
  4. Clear the download cache: In Steam, go to Settings > Downloads > Clear Download Cache and then restart Steam.
  5. Check your date/time: An incorrect system clock can break SSL connections. Ensure your time zone and time are set to “Set automatically.”
  6. Reinstall the game: Uninstall and reinstall, but back up any local config files if you want to keep your settings.

Common Misconceptions and Extra Tips

A frequent misconception is that the “Checking for updates” screen means your game is broken. In most cases, it is simply waiting for a response from the server. If you see the screen for more than 10–15 minutes, it is likely a server problem, not your device. Check the official social media channels or Discord server for maintenance announcements before you start resetting your router.

Another useful tip: if the game updates frequently, make sure your device’s automatic updates are enabled so you don’t fall too far behind. Also, on mobile, using a 5 GHz Wi-Fi band instead of 2.4 GHz can reduce interference and speed up downloads.

Frequently Asked Questions

Will I lose my progress if I reinstall Duet Night Abyss?

No, your progress is tied to your account (email, Google, Apple, or third-party login). As long as you log back in with the same account, your characters and items will be restored. However, you may need to re-download all game assets, which can be several gigabytes.

Why does the game work on my phone but not on PC?

This usually points to a PC-specific issue like a firewall rule, outdated graphics drivers, or corrupted files on the PC client. Try verifying the game files and updating your GPU drivers. If the game works on mobile, the servers are up, so the problem is local to your PC.

Can I bypass the update check and play offline?

No, Duet Night Abyss is an online-only game. There is no offline mode, and the update check is mandatory. Attempting to bypass it would likely fail because the game requires server authentication to load your save data.

How long do server maintenance periods usually last?

Maintenance windows vary, but they often last 2–6 hours. The game’s official social media accounts typically announce the schedule in advance. If you are stuck on the update screen during a maintenance window, just wait until it ends.

Is there a way to speed up the update download?

Yes, on PC you can try changing your Steam download region to a less busy server. On mobile, ensure you are on a strong Wi-Fi connection and close other apps that might be using bandwidth. Also, make sure your device is plugged in and set to not sleep during the download.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

More in this bed

The whole Tech How-To bed →