If you’re seeing the ERR_CONNECTION_RESET error in Chrome or other browsers on Windows 10, it means your browser connected to the server but the connection was abruptly terminated before data could be exchanged. This guide walks you through the most effective fixes, from simple cache clears to network resets, so you can get back online quickly.
What Causes ERR_CONNECTION_RESET?
This error occurs when the TCP handshake between your browser and the website’s server is interrupted. Common triggers include:
- Browser cache or cookies that are corrupted or conflicting with the site.
- Antivirus or firewall software blocking the connection.
- VPN or proxy extensions interfering with traffic.
- Outdated network drivers or incorrect DNS settings.
- Windows network stack corruption.
- ISP-level interference or the website itself being down.
It’s not always a problem on your end—sometimes the server resets the connection due to its own issues. But since you can’t control that, focus on the steps below.
Quick Fixes to Try First
Start with these simple actions—they resolve a surprising number of cases:
- Restart your router and PC. Power-cycle both to clear temporary network glitches.
- Try a different browser. If Edge or Firefox works, the issue is browser-specific.
- Disable your VPN or proxy. Temporarily turn them off and reload the page.
- Check if the site is down using a service like downforeveryoneorjustme.com.
- Clear browser cache and cookies. In Chrome, press Ctrl+Shift+Del, select “All time,” and clear cached images and files.
If none of these work, move on to the more thorough fixes below.
Flush DNS and Reset Network Stack
Corrupted DNS cache or a stuck network stack is a leading cause of ERR_CONNECTION_RESET. Resetting them is safe and often fixes the issue immediately.
- Open Command Prompt as administrator (type “cmd” in Start, right-click, select “Run as administrator”).
- Run these commands one by one, pressing Enter after each:
ipconfig /flushdns ipconfig /registerdns ipconfig /release ipconfig /renew netsh winsock reset netsh int ip reset
- Restart your computer.
The netsh winsock reset command rebuilds the Windows socket catalog, which often clears stubborn connection errors. The netsh int ip reset resets the TCP/IP stack to its default state. This is a standard, non-destructive procedure—your files and settings remain untouched.
Disable Antivirus and Firewall Temporarily
Security software can sometimes block legitimate connections, especially after an update. To test if it’s the culprit:
- Open your antivirus program (e.g., Windows Security, Norton, McAfee).
- Find the option to disable real-time protection or the firewall temporarily.
- Try loading the website again.
If the site loads, add the website to your antivirus’s whitelist or adjust the firewall rules. Remember to re-enable protection immediately after testing—don’t leave your system exposed.
Change DNS Servers to a Public Provider
Your ISP’s DNS servers might be slow or misconfigured. Switching to a public DNS like Google or Cloudflare can resolve connection resets caused by DNS failures.
- Open Control Panel → Network and Sharing Center → Change adapter settings.
- Right-click your active connection (Wi-Fi or Ethernet) and select Properties.
- Select “Internet Protocol Version 4 (TCP/IPv4)” and click Properties.
- Choose “Use the following DNS server addresses” and enter:
- Preferred:
8.8.8.8 - Alternate:
8.8.4.4(Google) or1.1.1.1and1.0.0.1(Cloudflare)
- Click OK and restart your browser.
This is a safe, reversible change. You can always revert to “Obtain DNS server address automatically” if needed.
Update or Reinstall Network Drivers
Outdated or corrupted network drivers can cause random resets. To update:
- Right-click the Start button and select Device Manager.
- Expand “Network adapters.”
- Right-click your Wi-Fi or Ethernet adapter and select “Update driver.”
- Choose “Search automatically for updated driver software.”
If Windows doesn’t find a new driver, visit your laptop or motherboard manufacturer’s website and download the latest driver manually. As a last resort, uninstall the adapter from Device Manager (check “Delete the driver software for this device”) and restart—Windows will reinstall it automatically.
Reset Chrome Flags and Disable Extensions
Chrome’s experimental flags and misbehaving extensions can also trigger ERR_CONNECTION_RESET. Try these steps:
- Type
chrome://flagsin the address bar and click “Reset all to default.” - Go to
chrome://extensionsand disable all extensions, then re-enable them one by one to find the culprit. - In Chrome settings, scroll to “Reset and clean up” → “Restore settings to their original defaults.” This disables extensions, clears temporary data, and resets settings—but your bookmarks and passwords remain.
If the error only happens in Chrome, this is a high-probability fix.
Frequently Asked Questions
What does ERR_CONNECTION_RESET mean?
It means the TCP connection between your browser and the server was forcibly closed before the request completed. The server sent a RST (reset) packet, which can happen due to network issues, server overload, or local software interference.
Why does ERR_CONNECTION_RESET happen on some websites but not others?
If only one site fails, the problem is likely on that site’s server or your connection to that specific server. It could also be a corrupted cache entry for that domain. If many sites fail, the issue is broader—check your network stack, DNS, or firewall.
Can a VPN cause ERR_CONNECTION_RESET?
Yes. VPNs route your traffic through another server, and if that server rejects the connection or the VPN protocol is blocked, you’ll see this error. Try disconnecting the VPN and reloading the page. If it works, switch VPN servers or protocols.
Is ERR_CONNECTION_RESET a virus?
Not usually. It’s a network-level error, not a sign of malware. However, if you notice it happening on many sites alongside other odd behavior, run a full antivirus scan to rule out infection.
Will resetting Windows fix the error?
It’s a last resort. Before doing a full reset, try the “Network Reset” feature in Windows Settings (Settings → Network & Internet → Status → Network reset). This reinstalls network adapters and resets all network components. If that fails, a Windows reset or reinstall will likely fix it, but only after you’ve exhausted all other options.
How do I fix ERR_CONNECTION_RESET on Chrome for Android?
On Android, try clearing Chrome’s cache (Settings → Apps → Chrome → Storage → Clear Cache), toggling airplane mode, or forgetting and reconnecting to your Wi-Fi network. Also check if a VPN app is interfering.
Related
General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.
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