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Samsung TV Won’t Turn On? Reset Steps

Guide 10-23960 · Updated · Step by step

If your Samsung TV won’t turn on, the first reset to try is a simple power cycle: unplug the TV from the wall outlet, wait 60 seconds, then plug it back in and press the power button. If that doesn’t work, a factory reset may be possible even when the screen is black, using a specific button combination on the TV itself. This guide walks through both methods and what to do if neither works.

Why a Reset Often Fixes a Non-Powering TV

A TV that appears completely dead—no standby light, no sound, no picture—is often suffering from a software glitch or a temporary hardware lockup, not a permanent failure. Modern Samsung TVs run a full operating system (Tizen) that can freeze, especially after a power surge, a failed update, or years of standby power cycling. A reset clears the TV’s volatile memory (RAM) and forces the power supply to fully discharge, which resolves many “won’t turn on” issues without needing a repair.

The most common cause is simply that the TV is stuck in a low-power standby state. Unplugging it for a full minute drains the internal capacitors, which is why the 60-second wait is critical—a quick 5-second unplug often isn’t enough.

Method 1: The Power Cycle (Soft Reset)

This is the first thing to try and works for the majority of cases. It clears temporary glitches without affecting your settings.

  1. Unplug the TV’s power cord from the wall outlet. If your TV is plugged into a surge protector or power strip, unplug from that as well.
  2. Press and hold the power button on the TV itself (not the remote) for 30 seconds. This drains any residual power in the system.
  3. Wait a full 60 seconds. This allows the internal capacitors to fully discharge.
  4. Plug the TV back in directly to a wall outlet (not a power strip) and try turning it on with the TV’s physical power button.

If the TV turns on but later fails again, the issue may be your outlet or a failing power supply. If it still won’t turn on, move to the next method.

Method 2: Factory Reset with a Black Screen

If the power cycle fails, but your TV still shows a faint standby light (usually red or blue) or you hear a click when pressing power, a factory reset might still be possible. This resets all settings to default and can clear a corrupted system file that’s preventing boot.

For most 2016 and newer Samsung TVs, you can trigger a factory reset using the remote even if the screen is black:

  1. Turn the TV on (the standby light should be on or blinking).
  2. Press and hold the Exit button on the remote for 12 seconds. The TV should restart and show the initial setup screen.
  3. If that doesn’t work, try pressing and holding the Return (or Back) button for 12 seconds instead.

If the remote isn’t working, some models have a physical joystick or button on the bottom-right or bottom-center edge. Press and hold it for 15-30 seconds while the TV is plugged in—this may trigger a reset. Check your manual for the exact location.

What to Do If the Reset Doesn’t Work

If neither reset method works, the problem is likely hardware-related. Do not repeatedly press the power button or attempt to open the TV yourself—this can cause injury or further damage.

  • Check the outlet: Plug a lamp or phone charger into the same outlet to confirm it’s working. Try a different outlet if possible.
  • Check the power cord: Inspect for damage, and try a different compatible power cord if you have one. For many Samsung TVs, the cord is detachable (figure-8 or C7 type).
  • Listen for sounds: If you hear a clicking noise when pressing power, the power supply may be failing. If you hear nothing, the main board could be at fault.
  • Contact Samsung support: They can run a diagnostic over the phone or advise on authorized repair centers. If your TV is under warranty, this is the best route.

Common Misconceptions: “Unplugging Resets Everything”

A common mistake is thinking that unplugging the TV for a few seconds is the same as a proper reset. It’s not. The TV’s capacitors can hold a charge for several seconds, so a quick unplug doesn’t fully clear the system. Always wait at least 60 seconds. Another misconception is that you need to reset the remote—if the TV has no standby light at all, the remote is irrelevant. The issue is with the TV’s power delivery, not the remote’s signal.

When to Consider Professional Repair

If the reset methods fail, professional repair is often the next step. Common hardware failures that cause a no-power condition include:

  • Failed power supply board: This is the most common failure. It can often be repaired or replaced for less than a new TV.
  • Failed main board: Less common, but possible after a power surge.
  • Backlight failure: The TV may actually be turning on, but the screen is black because the backlight LEDs are dead. Shine a flashlight at the screen at an angle—if you can see a faint image, the backlight is the issue.

If your TV is more than 5-7 years old, the cost of repair may exceed the value of the TV. In that case, recycling and replacing might be more economical.

Frequently Asked Questions

Why is my Samsung TV’s standby light blinking but it won’t turn on?

A blinking standby light (often red) indicates the TV is receiving power but is stuck in a boot loop or has detected an error. Try the factory reset method (holding Exit or Return for 12 seconds). If that fails, it’s likely a software corruption that may require a USB firmware update from Samsung’s support site, or a hardware issue.

Can I reset my Samsung TV without a remote?

Yes, you can do a power cycle without a remote. For a factory reset, you’ll need the remote or the physical joystick/button on the TV. If you don’t have the remote, you can purchase a universal remote or a Samsung replacement remote that will work with your model.

Will a factory reset erase my apps and settings?

Yes, a factory reset will erase all your installed apps, login credentials, and picture/sound settings. It will return the TV to its original out-of-box state. If the TV is stuck and won’t turn on, this is a necessary trade-off to get it working again.

How long should I unplug my Samsung TV to reset it?

At least 60 seconds. Some technicians recommend up to 5 minutes for stubborn issues. The key is to allow all capacitors to discharge completely. Pressing the power button while unplugged helps speed this up.

My TV turns on but the screen is black—is that the same problem?

Not exactly. A black screen with sound or a faint image usually indicates a backlight failure, not a power issue. The reset methods may still help if it’s a software glitch, but if the backlight hardware is dead, you’ll need a repair. Try shining a flashlight on the screen to check for a faint image.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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