Add or Remove Spotify Family Members: Full Guide

This guide walks you through adding and removing members on a Spotify Family plan, covering both the Spotify app and the web player. You’ll need to be the plan manager (the account that set up the Family plan) to make changes. We’ll also cover common issues like the address verification step and what happens when someone leaves.

What You’ll Need

• Access to the Spotify account that manages the Family plan (the plan manager’s login).
• The email address of the person you want to invite (they’ll need to accept the invitation).
• If you’re moving a new member in, they must not already be part of another Family plan.

Step-by-Step

Adding a Member

1. Open the Spotify app on your phone or go to spotify.com/account in a browser and log in as the plan manager.
2. Go to Your Plan (or Premium in the app) and find the Spotify Family section.
3. Click or tap Manage Members (sometimes labeled “Manage Family”).
4. Click Invite a Member.
5. Enter the person’s email address and click Send Invite. They’ll receive an email with a link.
6. The invitee clicks the link, logs in (or creates a Spotify account), and follows the prompts. They’ll need to confirm they live at the same address as the plan manager.
7. Once they accept, they’re added to the plan. You’ll see them listed under Manage Members.

Removing a Member

1. Log in as the plan manager and navigate to Your Plan > Manage Members as above.
2. Find the member you want to remove in the list.
3. Click the Remove button (often a trash icon or a “Remove” link) next to their name.
4. Confirm that you want to remove them. They’ll immediately lose access to Premium benefits.
5. Their account reverts to Spotify Free. You can invite a new member to fill the slot right away.

Common Mistakes

• Not being the plan manager: Only the original account that set up the plan can manage members. If you’re a regular member, you won’t see the “Manage Members” option.
• Inviting someone who’s already in another Family plan: Spotify blocks this. The invitee must leave their current plan first.
• Address mismatch: All members must live at the same physical address. If the invitee enters a different address, they’ll be rejected.
• Removing the wrong person: Double-check the email address before confirming removal. Once removed, they lose Premium immediately.
• Ignoring the address verification: Spotify may ask for proof of address (like a utility bill) for new members. If you ignore this, the member won’t be added.

Tips

• Use the same address format for all members (e.g., “123 Main St” vs. “123 Main Street”) to avoid verification issues.
• If you’re removing someone to make room for a new member, do the removal first, then send the invite. This avoids confusion.
• You can change the plan manager, but only after you’ve been on the plan for at least 12 months as manager.
• Members can leave on their own by going to their account settings and selecting “Leave Family Plan” – you don’t have to remove them manually.
• Keep your own address up to date in your Spotify account settings, as it’s used for verification.

Troubleshooting

• Invite email not received: Ask the invitee to check spam/junk folders. You can resend the invite from the “Manage Members” page. If it still doesn’t arrive, try a different email address.
• Invite link expired: Invitations are valid for a limited time. Go to “Manage Members” and click “Resend Invite” to generate a new link.
• “You can’t join because you’re already in a Family plan”: The invitee must leave their current plan first. They can do this by going to their account settings and selecting “Leave Family Plan.”
• Address verification fails: Make sure the address matches exactly what the plan manager entered. If it’s correct, try using Google Maps to find the official address format. If it still fails, contact Spotify support.
• Can’t find “Manage Members”: Log out and log back in as the plan manager. If you’re using the mobile app, try the web player instead – sometimes the option is only visible there.
• Removed member still has Premium: This can happen briefly due to caching. Ask them to log out and log back in. If it persists, contact Spotify support.

Frequently Asked Questions

How many people can be on a Spotify Family plan?

Up to 6 people, including the plan manager. That’s 5 additional members.

Can I add someone who lives in a different city?

No. All members must live at the same physical address. Spotify verifies this periodically and may remove members who don’t comply.

What happens when I remove a member?

They immediately lose Premium access and their account reverts to Spotify Free. Their playlists and saved music remain, but they’ll hear ads and can’t download.

Can I change the plan manager?

Yes, but only after the current plan manager has been on the plan for at least 12 months. The new manager must be a current member of the plan.

Do members need to verify their address every time?

No, only when they first join. However, Spotify may ask for re-verification later if they suspect the address is no longer valid.

Can a removed member rejoin later?

Yes, as long as there’s an open slot and they still meet the address requirement. They’ll need a new invite from the plan manager.

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