How to Check Samsung SSD Warranty by Serial Number

This guide shows you exactly how to check the warranty status of your Samsung SSD using its serial number. You’ll learn where to find the serial number, how to enter it on Samsung’s official warranty check page, and what to do if the check fails or shows unexpected results. No special tools are needed—just your SSD (or its box) and a web browser.

What You’ll Need

• Your Samsung SSD (or its original packaging or purchase receipt)
• A device with internet access (smartphone, tablet, or computer)
• The serial number (S/N) of the SSD—usually printed on a label on the drive itself

Step-by-Step

1. Locate the serial number on your SSD. For most 2.5-inch SATA SSDs, the label is on the top side. For M.2 SSDs, the label is on the component side (the side with the chips). The serial number is a 14-character alphanumeric code, often preceded by “S/N” or “Serial No.” It is not the model number (e.g., 870 EVO) or the part number (e.g., MZ-77E1T0B).
2. If the drive is installed in a laptop or desktop, you can find the serial number without opening the case by using Samsung Magician software (if installed) or by checking the BIOS/UEFI. In Windows, you can also open Command Prompt and type wmic diskdrive get serialnumber—this works for most Samsung SSDs.
3. Go to Samsung’s official warranty check page. Open your browser and navigate to samsung.com/us/support/warranty. On that page, look for the section labeled “Check Warranty” or “Warranty Check.”
4. Select “SSD” as the product type. The page may ask you to choose a category first. If you don’t see “SSD” listed, look for “Memory & Storage” or “Computer Components.”
5. Enter your serial number. Type the 14-character code exactly as it appears on the label. Do not include spaces, dashes, or the “S/N” prefix. Double-check for common look-alike characters: the letter O vs. zero (0), the letter I vs. one (1), and the letter B vs. eight (8).
6. Click “Check” or “Submit.” The page will process your request and display the warranty status, including the start date (usually the date of manufacture) and the end date (typically 5 years from that date for most consumer SSDs, but check the specific model’s warranty period).
7. If the check is successful, note the warranty end date. If you believe the date is wrong (e.g., you have a receipt showing a later purchase date), you may need to contact Samsung support with proof of purchase to adjust it.
8. If you cannot find the serial number on the drive, check the original box—the label on the side usually includes both the model and serial number. If you have the receipt, it may also list the serial number.

Common Mistakes

• Confusing the serial number with the model number. The model number (e.g., MZ-77E1T0B) is not the serial number. The serial is unique to each drive and is shorter (14 characters).
• Entering spaces or dashes. The warranty checker expects only the alphanumeric characters. Any extra characters will cause an error.
• Using the wrong case. Serial numbers are case-sensitive. If the label shows uppercase letters, type them in uppercase.
• Misreading characters. The most common mix-ups are 0 vs. O, 1 vs. I, and 2 vs. Z. Use a magnifying glass or take a photo and zoom in if needed.
• Checking on a third-party website. Only Samsung’s official site gives accurate warranty data. Other sites may show incorrect or outdated information.
• Assuming all Samsung SSDs have a 5-year warranty. Some models (like the 980 non-Pro) have a 5-year warranty, but others (like the 870 QVO) have a 3-year warranty. The warranty checker will show the correct end date for your specific drive.

Tips

• Save a copy of your serial number in a safe place (e.g., a note on your phone) along with the purchase date. This makes future warranty checks faster.
• If you’re buying a used Samsung SSD, always check the warranty status before purchasing. A drive that’s close to its warranty end date may be cheaper but riskier.
• Use Samsung Magician software to see the serial number and even the warranty status directly from the software on Windows. It also provides firmware updates and health checks.
• If your SSD is in an external enclosure, you may need to remove it to see the label. Alternatively, check the box if you still have it.
• For enterprise or OEM drives, the warranty may be handled by the system builder (Dell, HP, etc.) rather than Samsung directly. In that case, the Samsung checker may show “No warranty” even though the drive is still under the system’s warranty.

Troubleshooting

• “No warranty found” or “Invalid serial number” message. Double-check the serial number for typos. If it still fails, try using the serial number from the box if you have it. If the drive is from an OEM system (like a pre-built Dell or HP), the warranty may not be registered with Samsung—contact the system manufacturer instead.
• The page asks for a “purchase date” or “proof of purchase.” Some regions require this to validate the warranty. If you don’t have the receipt, you can often use the manufacturing date (which Samsung uses as the default start date).
• You get an error that the serial number is not in the database. This can happen if the drive is a counterfeit or if it was manufactured for a different region. Try checking with Samsung support directly, providing the serial number and a photo of the label.
• The warranty end date seems too short. For example, a 980 Pro should have 5 years, but the checker shows 3. This could be because the drive was manufactured earlier than you thought, or it’s a model with a shorter warranty (like the 980 non-Pro, which has 5 years, or the 870 QVO with 3 years). Check the model number against Samsung’s official warranty policy.
• You can’t find the serial number on the drive. If the label has worn off or is missing, use the Windows command wmic diskdrive get serialnumber (as mentioned above) or check the BIOS. On macOS, you can use System Information > SATA/SATA Express to see the serial number.
• The Samsung warranty page is not loading or is geo-blocked. Try a different browser or clear your cache. If you’re outside the US, use the Samsung warranty page for your specific country (e.g., samsung.com/uk/support/warranty for the UK).

Frequently Asked Questions

Where is the serial number on a Samsung SSD?

On 2.5-inch SATA SSDs, it’s on the top label. On M.2 SSDs, it’s on the component side (the side with the chips). It’s a 14-character alphanumeric code, usually near the barcode.

Can I check the warranty without the serial number?

No, the serial number is required. However, if you have the original box, the serial number is printed on the box label. If you have a purchase receipt, it may also list the serial number.

What is the standard warranty period for Samsung SSDs?

Most consumer Samsung SSDs (like the 870 EVO, 980, 980 Pro, and 990 Pro) come with a 5-year limited warranty. Some models like the 870 QVO have a 3-year warranty. Enterprise drives may have different terms.

Does the warranty start from the date of purchase or manufacture?

Samsung’s warranty typically starts from the date of purchase, but if you don’t have proof of purchase, they use the manufacturing date. The warranty checker usually shows the end date based on the manufacturing date unless you submit a receipt to adjust it.

Can I transfer the warranty to a new owner if I sell my SSD?

Yes, Samsung’s warranty is transferable, but the new owner will need the original proof of purchase or the serial number. The warranty period does not reset—it continues from the original start date.

What should I do if my SSD is out of warranty but has a problem?

You can still contact Samsung support for troubleshooting, but you’ll likely have to pay for any repairs or replacement. It’s often more cost-effective to replace the drive.

Related

• Spatial Audio on iPhone iOS 16: Setup Guide
• Best Arc Raiders PC Settings for Higher FPS & Lower Input Lag
• Remove Fast Clean Pro Rogue Software: Full Guide