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10 Tech How-To

Copy Text From Any Windows Error Dialog

Guide 10-6246 · Updated · Step by step

This guide shows you how to copy the text from any Windows error dialog, including the cryptic error codes and technical details that are often hidden behind a “View problem details” link. You’ll be able to paste this text into a search engine, a support ticket, or an email to get more helpful answers. No extra tools are needed—everything is built into Windows.

What You’ll Need

  • A Windows PC (Windows 10 or Windows 11 recommended)
  • A keyboard with a Ctrl key
  • A mouse or trackpad
  • A text editor or email client to paste the copied text into

Step-by-Step

  1. Wait for the error dialog to appear. This could be a blue screen, a red error box, or a small pop-up from a program. Make sure the dialog is on your screen and is the active window.
  2. Click on the error dialog to make sure it’s focused. If you’re not sure, click anywhere on the dialog’s title bar or body. This ensures the next keyboard shortcut applies to the dialog, not another window.
  3. Press Ctrl + C. This is the universal copy shortcut. In most Windows error dialogs, this copies all the visible text, including the title, the main message, and any technical details that are currently shown.
  4. Open a text editor. Notepad, WordPad, or even a new email message works. If you don’t have one open, press Win + R, type notepad, and press Enter.
  5. Paste the copied text. Click into the text editor and press Ctrl + V. The error text should appear.
  6. If nothing was copied, try the alternative method: Click on the dialog, then press Alt + Print Screen. This captures a screenshot of just the dialog to your clipboard. You can then paste it into Paint or an image editor and use OCR (Optical Character Recognition) to extract the text, or simply attach the image to a support request.
  7. If the dialog has a “View problem details” or “Technical information” section, click it first. This expands to show additional error codes, file paths, and stack traces. After expanding, press Ctrl + C again—this often copies the full details.
  8. For older Windows dialogs (Windows 7/8), the Ctrl + C shortcut may not work. In that case, look for a “Copy” button in the dialog, or use the Alt + Print Screen method and manually type the key parts.

Common Mistakes

  • Not focusing the dialog first. If you press Ctrl+C while another window is active, you’ll copy text from that window instead.
  • Clicking inside the dialog body and selecting text manually. Some dialogs allow text selection, but many don’t. Ctrl+C usually works better than trying to drag-select.
  • Copying before expanding the details. If the dialog has a collapsed “View problem details” section, you’ll only get the short message. Always expand it first.
  • Using Print Screen instead of Alt+Print Screen. Print Screen captures the entire screen, which may include other windows. Alt+Print Screen captures only the active dialog.

Tips

  • Copy the error code. Most dialogs include a hexadecimal code like 0x80070005. This is often the most useful part for searching online.
  • Use a search engine with quotes. Paste the entire error message into a search engine, but put quotes around it to find exact matches. If that doesn’t work, remove quotes and search just the error code.
  • Save the copied text to a file. If you’re troubleshooting a recurring issue, paste the error into a text file and save it with a descriptive name. This makes it easy to refer back to.
  • Use the Snipping Tool for visual errors. If the error is a graphical glitch or a blue screen with no text, use the Snipping Tool (Win+Shift+S) to capture the area and save it as an image.
  • For blue screen errors (BSOD), the text is often not directly copyable. Instead, note the stop code (e.g., CRITICAL_PROCESS_DIED) and the error code (e.g., 0x000000EF). You can also enable “Automatic memory dump” to save the crash log, but that’s more advanced.

Troubleshooting

Ctrl+C does nothing.

  • Make sure the dialog is truly active. Click on its title bar.
  • Try clicking inside the text area of the dialog, then press Ctrl+A to select all, then Ctrl+C.
  • If the dialog is a system modal (like a Windows Update error), it may block keyboard input. Try using Alt+Print Screen instead.

The dialog disappears when I try to copy.

  • Some dialogs close when you click outside them. If that happens, reopen the error and try using only the keyboard: press Tab to move focus to the dialog, then Ctrl+C.
  • If the dialog closes on its own, take a screenshot immediately using Alt+Print Screen.

I get a screenshot but I need text.

  • Paste the screenshot into an image editor (like Paint) and use the built-in OCR in Windows (PowerToys Text Extractor) or a free online OCR tool to extract the text.
  • Alternatively, manually type the error code and message into a search engine.

The copied text is gibberish.

  • This can happen if the dialog uses a non-standard font or encoding. Try pasting into Notepad instead of Word, or use the screenshot method.

Frequently Asked Questions

Does Ctrl+C work on all Windows error dialogs?

No, it works on most modern dialogs (Windows 10/11) and many older ones, but not all. Some custom dialogs from third-party apps may not support it. When it doesn’t work, use Alt+Print Screen.

Can I copy text from a blue screen of death (BSOD)?

No, the BSOD text is not directly copyable. You need to manually note the stop code and error code, or take a photo/screenshot. Windows also saves crash dumps that can be analyzed with tools like WinDbg.

Why is the copied text missing the error code?

Some dialogs only copy the visible text, and the error code may be in a collapsed section. Expand “View problem details” or “Technical information” before copying. If the code is still missing, look for a small link or icon that reveals more details.

Is there a way to copy the error text without using the keyboard?

Yes, you can use the Snipping Tool or Snip & Sketch to capture the dialog as an image. Then use an OCR tool to convert the image to text. On Windows 11, you can also use the built-in PowerToys Text Extractor.

Can I copy the error text from a dialog that appears only for a second?

If the dialog flashes on screen, try pressing Alt+Print Screen immediately when it appears. You can also use a tool like AutoHotkey to automate the copy action, but that’s more advanced.

What should I do with the copied error text?

Paste it into a search engine, a support forum, or a bug report. Including the error code and the program name will usually yield the most relevant results. If you’re contacting support, include the full text and a screenshot.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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