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10 Tech How-To

Fix Chrome Error 0x800700 on Windows

Guide 10-19873 · Updated · Step by step

Chrome error 0x800700 on Windows usually appears when the browser can’t access or update its files—often due to corrupted cache, permission issues, or a broken installation. This guide walks you through the most effective fixes, from clearing cache to reinstalling Chrome, so you can get back to browsing quickly.

What You’ll Need

  • Windows administrator account
  • Chrome closed (save any open tabs)
  • Optional: a USB drive or external storage for backing up bookmarks

Step-by-Step

  1. Close Chrome completely. Right-click the Chrome icon in the taskbar and select “Close window.” Check the system tray (bottom-right arrow) for any lingering Chrome processes and exit them.
  2. Clear Chrome’s cache and browsing data. Open Chrome, press Ctrl + Shift + Delete, choose “All time” in the time range, check “Cached images and files” and “Cookies and other site data,” then click “Clear data.” Restart Chrome and see if the error persists.
  3. Run Chrome as administrator. Right-click the Chrome shortcut and select “Run as administrator.” If the error disappears, the issue is permission-related. You can set Chrome to always run as admin: right-click the shortcut → Properties → Compatibility → check “Run this program as an administrator” → Apply.
  4. Repair Chrome via Settings (if using Windows 10/11). Go to Windows Settings → Apps → Installed apps (or Apps & features). Find Google Chrome, click the three dots, and choose “Modify.” Follow the prompts to repair the installation. This preserves your bookmarks and passwords.
  5. Reset Chrome settings. In Chrome, go to Settings → Advanced → Reset and clean up → Restore settings to their original defaults. Confirm with “Reset settings.” This disables extensions and clears temporary data but keeps bookmarks and passwords.
  6. Disable conflicting extensions. Type chrome://extensions in the address bar. Toggle off all extensions, then restart Chrome. If the error stops, re-enable extensions one by one to find the culprit.
  7. Check for Windows updates. Go to Settings → Windows Update → Check for updates. Install any pending updates and restart your PC. Outdated system files can cause Chrome errors.
  8. Reinstall Chrome completely. Back up your bookmarks: press Ctrl + Shift + O to open the bookmark manager, click the three dots, and export to an HTML file. Then uninstall Chrome via Settings → Apps → Google Chrome → Uninstall. After uninstalling, download the latest version from Google’s official site and install it. Import your bookmarks from the saved file.

Common Mistakes

  • Skipping the repair step. Many users jump straight to reinstalling, but the built-in repair often fixes the issue without losing data.
  • Not closing Chrome before uninstalling. If Chrome is running, the uninstaller may leave files behind, causing the error to persist after reinstall.
  • Clearing only cached images. The error can be tied to cookies or site data; clear both to be thorough.
  • Ignoring Windows updates. An outdated OS can break Chrome’s file access, so always update Windows first.

Tips

  • Use Chrome’s “Clean up computer” feature (Settings → Advanced → Reset and clean up) to remove malicious software that might interfere with file operations.
  • Create a new Windows user profile and try Chrome there. If it works, your main profile is corrupted—migrate your bookmarks and settings.
  • Disable antivirus temporarily (if you have one) to test if it’s blocking Chrome. Re-enable it immediately after testing.
  • Keep Chrome updated automatically by enabling auto-updates in Chrome’s About page (chrome://settings/help).

Troubleshooting

If the error persists after all steps:

  • Check for corrupted system files. Open Command Prompt as administrator and run sfc /scannow. Let it complete and restart.
  • Run DISM (Deployment Imaging Service and Management). In the same admin Command Prompt, run DISM /Online /Cleanup-Image /RestoreHealth. This repairs Windows system images that might be causing the issue.
  • Use Chrome’s built-in diagnostics. Type chrome://net-internals and click “Clear host cache” on the left. Then restart Chrome.
  • Try a different browser temporarily. If Edge or Firefox works, the problem is Chrome-specific; if not, it’s likely a Windows-level issue.
  • Check disk space. Ensure you have at least 1 GB free on the drive where Chrome is installed. Low space can cause write errors.

Frequently Asked Questions

What exactly does error 0x800700 mean?

It’s a Windows error code that typically indicates a file access or corruption problem. In Chrome, it often appears when the browser can’t read or write its cache or update files.

Will clearing cache delete my passwords?

No, clearing cache and cookies won’t remove saved passwords. Passwords are stored separately in Chrome’s password manager. However, you will be logged out of most websites.

Does reinstalling Chrome lose my bookmarks?

If you uninstall without exporting, bookmarks may be lost if you don’t sync them. Use Chrome’s sync feature or export your bookmarks to an HTML file before uninstalling.

Why does the error appear only on certain websites?

It could be a specific site’s cache or a corrupted cookie. Try clearing that site’s data: click the padlock icon in the address bar → Site settings → Clear data.

Can antivirus software cause this error?

Yes, some antivirus programs block Chrome from accessing certain files. Temporarily disable it to test, and if that fixes it, add Chrome to the antivirus’s exception list.

Is there a way to fix it without reinstalling Windows?

Absolutely. Most users resolve it with the repair or reset options. Reinstalling Windows is a last resort and rarely needed for this error.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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