sodcalculator

10 Tech How-To

Fix Windows Store Error 0x80070422 (Step-by-Step)

Guide 10-38735 · Updated · Step by step

This guide walks you through fixing Windows Store error 0x80070422, which usually appears when the Windows Update or Background Intelligent Transfer (BITS) service is disabled or stuck. You’ll re-enable the required services, clear the Store cache, and re-register the Store app—each step is safe and reversible.

What You’ll Need

  • A Windows PC with administrator access (you’ll need to confirm User Account Control prompts).
  • An internet connection (for the optional reset via PowerShell).
  • About 10–15 minutes of time.

Step-by-Step

  1. Run the Windows Store Apps troubleshooter. Go to Settings > System > Troubleshoot > Other troubleshooters (Windows 11) or Settings > Update & Security > Troubleshoot &em; Additional troubleshooters (Windows 10). Select Windows Store Apps and run it. This often fixes the underlying service issue automatically.
  2. Check the Windows Update service. Press Win + R, type services.msc, and press Enter. Scroll to Windows Update. Double-click it. If the Startup type is not Automatic, set it to Automatic. If the service is stopped, click Start. Click Apply and OK.
  3. Enable the BITS service. In the same services.msc window, find Background Intelligent Transfer Service. Set its Startup type to Automatic (delayed start also works) and start it if it’s not running. Click Apply and OK.
  4. Restart the Store app. Press Ctrl + Shift + Esc to open Task Manager. Under Processes, find Microsoft Store (or WinStore.App), right-click it, and choose End task. Then reopen the Store from the Start menu.
  5. Clear the Store cache. Press Win + R, type wsreset.exe, and press Enter. A blank Command Prompt window will appear—wait until it closes and the Store reopens automatically. This clears temporary files that can cause the error.
  6. Re-register the Store app via PowerShell. Right-click the Start button and select Windows PowerShell (Admin) or Terminal (Admin). In the window, paste this command and press Enter:
    Get-AppxPackage -AllUsers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    Wait for it to finish—it may take a few minutes. Close the window.
  7. Restart your PC. After the service changes and cache reset, a full restart ensures everything takes effect. Then try opening the Store again.

Common Mistakes

  • Skipping the service startup type change. Simply starting the service works only until the next reboot. You must set it to Automatic for a permanent fix.
  • Running PowerShell without admin rights. The re-register command fails if you don’t run it as administrator. Always right-click and choose the admin option.
  • Not closing the Store before wsreset. If the Store is running, wsreset.exe may not clear the cache properly. End the task first.

Tips

  • Check for Windows updates after fixing the services. Sometimes the error appears because a pending update is stuck.
  • If you use third-party security software, temporarily disable its real-time protection to see if it’s blocking the Store. Re-enable it immediately after testing.
  • Create a system restore point before making service changes. It lets you revert if something goes wrong.

Troubleshooting

If the error persists after following all steps:

  • Check the service dependencies. Windows Update requires Remote Procedure Call (RPC) and DCOM Server Process Launcher. Ensure both are running (they usually are).
  • Run the System File Checker. Open Command Prompt as admin and run sfc /scannow. This repairs corrupted system files that might affect the Store.
  • Use DISM. In the same admin Command Prompt, run DISM /Online /Cleanup-Image /RestoreHealth, then restart and try the Store again.
  • Check your date and time. Incorrect system time can cause certificate errors. Go to Settings > Time & Language and turn on Set time automatically.
  • Create a new user account. If the error only occurs on your profile, a new local admin account may fix it. Copy your files over afterward.

Frequently Asked Questions

Why does error 0x80070422 happen?

It usually means the Windows Update or BITS service isn’t running or is disabled. This can happen after a system tune-up, a recent update, or third-party software changes service settings.

Will this fix affect my other apps?

No. Re-enabling services and clearing the Store cache only affects Windows services and the Store app. Your other apps and files remain untouched.

Can I use the Store while the service is stopped?

No. The Store needs those services to download and install apps. You must have them running.

How long does the PowerShell re-register take?

Usually 1–3 minutes, but it can take longer if your system has many apps. Let it finish; don’t close the window early.

Is it safe to set BITS to Automatic (Delayed Start)?

Yes. Delayed start is fine and can reduce boot time. The service will start shortly after Windows loads, and the Store will work normally.

What if the error still appears after all steps?

Try the DISM and SFC scans mentioned in Troubleshooting. If it still fails, consider performing a Windows repair install using the media creation tool—it keeps your files but reinstalls the OS.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

More in this bed

The whole Tech How-To bed →