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10 Tech How-To

How to Fix ERR_TIMED_OUT in Chrome on Windows 10

Guide 10-19925 · Updated · Step by step

This guide walks you through fixing the ERR_TIMED_OUT error in Google Chrome on Windows 10. This error appears when Chrome tries to reach a website but the server doesn’t respond in time, often due to network, DNS, cache, or browser issues. You’ll learn step-by-step fixes, from simple refreshes to more advanced network resets.

What You’ll Need

  • A Windows 10 PC with administrative access (to run commands and change settings)
  • Your Wi-Fi password or Ethernet cable (in case you need to reconnect)
  • Basic knowledge of Chrome’s settings menu

Step-by-Step

  1. Check if the website is down for everyone. Open a new tab and try a different website like google.com. If that loads, the problem is specific to the site. If nothing loads, the issue is likely your network or browser. You can also use a service like downforeveryoneorjustme.com to check the site’s status.
  2. Refresh the page and check your internet connection. Press Ctrl + R to reload. Then, check your Wi-Fi or Ethernet connection. Look at the network icon in the system tray—if it shows a yellow triangle or an “X”, you’re not connected. Reconnect to your network or restart your router by unplugging it for 30 seconds and plugging it back in.
  3. Clear Chrome’s cache and cookies. Click the three-dot menu in the top-right, go to More tools > Clear browsing data. In the pop-up, set the time range to “All time”, check “Cookies and other site data” and “Cached images and files”, then click Clear data. Restart Chrome and try the site again.
  4. Disable Chrome extensions. Extensions can interfere with connections. Type chrome://extensions in the address bar and press Enter. Toggle off all extensions, then try the site. If it works, enable them one by one to find the culprit. Remove or update the problematic extension.
  5. Flush DNS and reset the network stack. Open Command Prompt as administrator (search for “cmd”, right-click, and select “Run as administrator”). Run these commands one by one, pressing Enter after each:
    • ipconfig /flushdns
    • ipconfig /registerdns
    • ipconfig /release
    • ipconfig /renew
    • netsh winsock reset

    After running them, restart your computer.

  6. Change your DNS server. Sometimes your ISP’s DNS is slow. Go to Settings > Network & Internet > Change adapter options. Right-click your active connection (Wi-Fi or Ethernet) and select Properties. Select “Internet Protocol Version 4 (TCP/IPv4)” and click Properties. Choose “Use the following DNS server addresses” and enter 8.8.8.8 and 8.8.4.4 (Google DNS) or 1.1.1.1 and 1.0.0.1 (Cloudflare). Click OK and restart Chrome.
  7. Disable VPN or proxy settings. If you use a VPN, turn it off temporarily. Also, check if Chrome is set to use a proxy: go to Settings > System > Open your computer’s proxy settings. Make sure “Use a proxy server” is off (unless you need it for a corporate network).
  8. Reset Chrome completely. As a last resort, go to Settings > Advanced > Reset and clean up > Restore settings to their original defaults. This disables extensions, clears temporary data, and resets settings, but keeps your bookmarks and passwords.

Common Mistakes

  • Skipping the router restart. A simple router reboot fixes many network issues. Don’t skip it.
  • Not running Command Prompt as administrator. The network commands (ipconfig, netsh) require admin rights. If you get an error, you’re not admin.
  • Clearing only cached images. You need to clear both cookies and cached files. Cookies alone won’t fix the timeout.
  • Forgetting to restart after changes. Some settings (like DNS changes) only take effect after a restart of Chrome or Windows.
  • Assuming the site is down. Always check another site first. If the site is down, no local fix will help.

Tips

  • Use Chrome’s built-in diagnostic tool: go to chrome://net-internals and click on “DNS” then “Clear host cache”. This can help without a full reset.
  • Try Incognito Mode (Ctrl+Shift+N). If the site loads there, the issue is likely an extension or cached data.
  • Check your firewall or antivirus software—they might be blocking Chrome. Temporarily disable them to test, but re-enable after.
  • If you’re on a corporate network, contact your IT department—they may have proxy or firewall rules causing the timeout.

Troubleshooting

If the error persists after following all steps:

  • Try another browser. If Edge or Firefox works, the issue is Chrome-specific. Reinstall Chrome completely (uninstall, then download from google.com/chrome).
  • Check your hosts file. Open Notepad as admin, go to C:\Windows\System32\drivers\etc\hosts. Look for lines with the website’s domain. If you see any, add a # at the start of the line to comment it out, save, and restart Chrome.
  • Update your network drivers. Go to Device Manager, expand “Network adapters”, right-click your adapter, and select “Update driver”. Choose “Search automatically”.
  • Run Windows Network Diagnostics. Right-click the network icon in the system tray and select “Troubleshoot problems”. Windows will try to detect and fix issues.
  • Check for malware. Run Windows Defender or another trusted antivirus scan. Malware can alter network settings.

Frequently Asked Questions

Why does ERR_TIMED_OUT happen only on one website?

If only one site times out, the site’s server may be down, or your ISP or firewall is blocking it. Try a different network (like your phone’s hotspot) to confirm.

Will clearing my cache log me out of websites?

Yes, clearing cookies will log you out of most sites. You’ll need to sign in again, but your passwords are usually saved in Chrome unless you choose to clear them.

Is it safe to change my DNS to 8.8.8.8?

Yes, using Google’s public DNS (8.8.8.8) is safe and often improves speed and reliability. It’s a common practice.

How long does a network reset take?

Running the commands takes a few minutes, but you’ll need to restart your PC, so plan for about 10-15 minutes total.

Can a VPN cause ERR_TIMED_OUT?

Yes, VPNs can slow down or block connections. Disable the VPN and try again. If it works, switch VPN servers or reinstall the VPN software.

What if the error appears on all browsers?

That indicates a network-wide issue. Restart your router, run the network commands, and check your Windows network settings. If it persists, contact your ISP.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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