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10 Tech How-To

Fix Microsoft Edge Push Notifications Not Working

Guide 10-16384 · Updated · Step by step

If Microsoft Edge has stopped showing push notifications from websites like Gmail, Slack, or news sites, this guide walks you through the most common fixes. You’ll check the browser’s notification settings, Windows system settings, and a few other culprits like Focus Assist and site permissions. No advanced technical skills are needed—just follow the steps in order.

What You’ll Need

  • Access to Microsoft Edge (desktop version on Windows 10 or 11)
  • Windows administrator rights (to change system notification settings)
  • The website that should send you notifications (to test after each fix)

Step-by-Step

  1. Check Edge’s site permissions. Open Edge, click the three-dot menu (⋯) in the top-right, and select Settings. Go to Cookies and site permissions → Notifications. Make sure the toggle for “Ask before sending” is on (or off, if you want to allow all sites without asking). Scroll to the “Block” list—if the site you expect notifications from is there, click the trash icon to remove it. Then scroll to “Allow” and confirm your site is listed; if not, add it using the Add button.
  2. Verify per-site notification status. Visit the website that should send notifications. Click the lock icon (or info icon) in the address bar. In the dropdown, look for “Notifications” and make sure it’s set to “Allow” or “Ask.” If it says “Block,” change it to “Ask” and reload the page—the site should then request permission again, which you must accept.
  3. Turn on Windows notifications for Edge. Press Windows + I to open Settings. Go to System → Notifications. Scroll down to “Notifications from apps and other senders” and make sure the master toggle is on. Then find Microsoft Edge in the list and ensure its toggle is on. Click on Edge to expand its settings—verify that “Show notification banners” and “Show notifications in notification center” are both enabled.
  4. Disable Focus Assist (Do Not Disturb). In Windows, Focus Assist (or “Do Not Disturb” on Windows 11) can suppress notifications. Click the notification/clock icon in the taskbar to open the notification center. If Focus Assist is on, you’ll see a banner at the top. Right-click the notification center icon (or go to Settings → System → Focus assist on Windows 10, or System → Notifications → Do Not Disturb on Windows 11) and turn it off, or set it to “Off” for the next hour. Also check that Edge is not in the priority list that gets blocked.
  5. Restart Edge and Windows Explorer. Close Edge completely (make sure it’s not running in the background via the system tray). Press Ctrl + Shift + Esc to open Task Manager, look for “Microsoft Edge” processes, and end them all. Also right-click the taskbar and select “Task Manager” if needed. Then restart Edge and test the notification again. If that doesn’t work, restart your PC—this refreshes all system services.
  6. Clear Edge’s cache and site data. In Edge, go to Settings → Privacy, search, and services. Under “Clear browsing data,” click Choose what to clear. Select “Cookies and other site data” and “Cached images and files,” then click Clear now. Note: this will log you out of most websites, so be prepared to sign back in. After clearing, revisit the site and re-enable notifications.
  7. Repair or reset Edge. If nothing else works, go to Windows Settings → Apps → Installed apps (or Apps & features). Find Microsoft Edge, click the three-dot menu, and choose Modify. A prompt will ask if you want to repair Edge—click Repair. This keeps your data but fixes corrupted files. If the problem persists, you can try Reset, which will restore Edge to its default state (bookmarks, history, and passwords will be lost unless you sync them).
  8. Check for Edge updates. Click the three-dot menu → Help and feedback → About Microsoft Edge. Edge will automatically check for updates and install any pending ones. After updating, restart the browser and test again.

Common Mistakes

  • Forgetting to check the per-site lock icon. Even if the global settings look fine, a single site can be blocked from the address bar. Always check that specific site’s permission.
  • Focus Assist is on and you didn’t notice. Many users overlook the notification center icon. If it’s highlighted, Focus Assist is likely active.
  • Edge is running in the background with old settings. After changing permissions, you must fully restart Edge—closing the window isn’t enough because it may still run in the background.
  • Clearing cookies logs you out, and you forget to re-allow notifications. After clearing site data, the site will treat you as a new visitor and may not ask for permission again until you interact with it.

Tips

  • Use Edge’s “Quiet notification requests” feature (in Settings → Cookies and site permissions → Notifications) to avoid intrusive prompts—but note that this can also suppress notifications if enabled.
  • If you use a laptop, check that “Battery saver” is not active—Windows may suppress notifications to save power.
  • Keep your Windows and Edge updated regularly, as notification bugs are often fixed in updates.
  • Test with a reliable site like Gmail or Outlook to isolate the problem—if those work, the issue is with the specific site.

Troubleshooting

If you’ve followed all steps and notifications still don’t appear, try these additional checks:

  • Check if the site itself is sending notifications. Some sites require you to be logged in or have specific settings enabled. Try a different browser (like Chrome) to see if notifications work there—if they do, the issue is Edge-specific.
  • Disable any third-party antivirus or ad-blocker extensions. Extensions like ad-blockers can interfere with notification permissions. Temporarily disable them in Edge (via the puzzle icon in the toolbar) and test.
  • Create a new Edge profile. Go to Settings → Profiles → Add profile. Test notifications in the new profile. If they work, your original profile is corrupted—you can reset it or migrate your data.
  • Check Windows notification settings for the specific app. In Windows Settings → System → Notifications, click on Microsoft Edge and ensure “Priority” is set to “Top” if you want them to appear even during Focus Assist.
  • Run the Windows troubleshooter. Go to Settings → System → Troubleshoot → Other troubleshooters (Windows 11) or Update & Security → Troubleshoot (Windows 10) and run the “Windows Store Apps” troubleshooter—it can fix notification issues.

Frequently Asked Questions

Why did Edge stop showing notifications all of a sudden?
A Windows update, Edge update, or a change in site permissions can reset settings. Also, a site might have been automatically blocked after you clicked “Block” once—check the block list in Edge’s notification settings.

Can I get notifications on my phone too?
Yes, if you’re signed into Edge with the same Microsoft account, you can enable “Send notifications to your phone” in Edge’s settings under Profiles → Sync (or via the mobile Edge app). However, this requires the phone app to be installed and signed in.

Why do I see a notification banner but no sound?
Check Windows sound settings for notifications. Go to Settings → System → Notifications and ensure “Play a sound when a notification arrives” is toggled on. Also check Edge’s site permissions—some sites have their own sound settings.

Does clearing cookies remove notification permissions?
Yes, clearing cookies and site data removes all permissions for that site, including notification settings. You’ll need to re-allow notifications after clearing.

I use Edge on Mac—do these steps work?
Most steps are similar, but Windows-specific settings like Focus Assist and the notification center don’t apply. On Mac, check System Preferences → Notifications, and ensure Edge is allowed to show notifications. The Edge site permissions steps are the same.

What if I want to block notifications from a site but keep others?
Go to the site’s permission settings via the lock icon in the address bar and select “Block.” You can also manage all sites in Edge’s notification settings under the “Block” section.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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