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10 Tech How-To

Fix Parsing Error 0xc00ce556 on Windows PC

Guide 10-19932 · Updated · Step by step

Parsing error 0xc00ce556 typically appears when Windows Media Player, Photos, or another media app cannot read a file’s metadata or codec information. This guide walks you through the most effective fixes, from simple file re-registration to codec updates, so you can get your media playing again.

What You’ll Need

  • Administrator access to your Windows PC (to run commands and install updates)
  • An internet connection (for downloading codecs or Windows updates)
  • The file that triggers the error (to test after each fix)

Step-by-Step

  1. Restart Windows Media Player or the app you’re using. Close the application completely (check the system tray for lingering icons), then reopen it. Sometimes the error is just a temporary glitch.
  2. Run the Windows Media Player troubleshooter. Go to Settings > Update & Security &em; Troubleshoot > Additional troubleshooters (Windows 10) or Settings > System > Troubleshoot > Other troubleshooters (Windows 11). Select Windows Media Player and run it. Follow any prompts.
  3. Re-register Windows Media Player. Press Windows + X and select Windows PowerShell (Admin) or Command Prompt (Admin). Type the following commands one at a time, pressing Enter after each:
    regsvr32 wmploc.dll
    regsvr32 wmp.dll
    regsvr32 wmpdxm.dll
    Restart your PC after completing all three.
  4. Install the latest Windows updates. Go to Settings > Update & Security > Windows Update (Windows 10) or Settings > Windows Update (Windows 11) and click Check for updates. Install all pending updates, including optional ones, then restart.
  5. Update your audio and video drivers. Open Device Manager (right-click the Start button and select it). Expand Sound, video and game controllers and Display adapters. Right-click each device and select Update driver > Search automatically for drivers. Repeat for all relevant devices, then restart.
  6. Install a codec pack if the file uses an uncommon format. Download a reputable codec pack (like K-Lite Codec Pack) from its official site. Run the installer and choose the default settings. After installation, try playing the file again.
  7. Check the file itself. If the error occurs only with a specific file, the file may be corrupted. Try playing it in a different media player (like VLC). If VLC also fails, the file is likely damaged. Re-download or re-rip the file.
  8. Reset the Media Player library. Press Windows + R, type %LOCALAPPDATA%\Microsoft\Media Player and press Enter. Delete the contents of this folder (but not the folder itself). Then restart Windows Media Player – it will rebuild its library.
  9. Run the System File Checker. Open Command Prompt as Administrator and run sfc /scannow. Wait for it to complete (it can take 15-20 minutes). If it finds corrupted files, restart and try the file again.

Common Mistakes

  • Skipping the restart after re-registering DLLs – the changes often don’t take effect until you reboot.
  • Using an outdated codec pack – old packs can conflict with Windows’ built-in codecs. Always use the latest version.
  • Deleting the Media Player library folder without closing Media Player – this can cause errors. Close the app first.
  • Assuming the error is always a codec problem – it can also be a driver or system file issue, so follow all steps in order.

Tips

  • Keep Windows and drivers updated regularly to prevent this error from recurring.
  • Use a trusted media player like VLC for unusual file formats – it has built-in codecs and rarely throws this error.
  • If you frequently encounter this error, consider switching your default media player to one that handles more formats natively.
  • When downloading codec packs, always get them from the official site to avoid bundled malware.

Troubleshooting

If the error persists after following all steps:

  • Try a different file. If other files play fine, the issue is with that specific file. Convert it using a free tool like HandBrake to a standard format (MP4, H.264) and try again.
  • Check if the error occurs in all apps. If it happens in Photos, Movies & TV, and Windows Media Player, the problem is system-wide. If only one app fails, consider resetting that app (Settings > Apps > select app > Advanced options > Reset).
  • Perform a clean boot. Type msconfig in the Run dialog, go to the Services tab, check Hide all Microsoft services, then click Disable all. Restart and try the file. If it works, re-enable services one by one to find the culprit.
  • Use Windows Media Player Legacy. In Windows 10/11, you can enable it via Settings > Apps > Optional features > Add a feature > Windows Media Player. This older version sometimes handles files better.
  • If nothing works, back up your data and consider a system restore to a point before the error started, or use the Reset this PC option (keeping your files) as a last resort.

Frequently Asked Questions

What does parsing error 0xc00ce556 mean?

It means Windows couldn’t read the file’s metadata or codec information. This usually happens with corrupted files, missing codecs, or outdated drivers.

Will this error damage my files?

No. The error only prevents playback; it doesn’t corrupt or delete your file. The file itself is likely fine unless it was already damaged.

Is it safe to download codec packs?

Yes, if you download from the official site of a reputable pack like K-Lite. Avoid third-party download sites that bundle extra software.

Can I fix this error on Windows 7 or 8?

Yes, the steps are similar. You can re-register the DLLs and install codec packs, but Windows updates may not be available for older versions.

Why does the error only happen with some files?

Because those files use codecs or metadata formats that your system doesn’t have or that are corrupted. Other files with standard codecs play fine.

Do I need to reinstall Windows to fix this?

Almost never. The steps above resolve the issue in the vast majority of cases. Only consider a reset if you’ve exhausted all options.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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