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10 Tech How-To

How to Install Missing Drivers in Windows 11

Guide 10-6587 · Updated · Step by step

Missing drivers in Windows 11 can cause devices like printers, graphics cards, or Wi-Fi adapters to stop working or behave erratically. This guide walks you through the standard methods to find and install the right drivers, from automatic Windows Update checks to manual downloads from the manufacturer’s website. You’ll need an administrator account and a working internet connection (either Ethernet or Wi-Fi) to complete most steps.

What You’ll Need

  • A Windows 11 PC with an administrator account
  • Internet connection (Ethernet or Wi-Fi)
  • If the network driver is missing, a second device (phone or another PC) to download the driver file

Step-by-Step

  1. Identify the missing driver. Press Win + X and select Device Manager. Look for devices with a yellow exclamation mark or under “Other devices� – these are likely missing drivers. Note the exact device name (e.g., “PCI Device� or “Unknown device�).
  2. Run Windows Update. Go to Settings (Win + I) → Windows Update → Check for updates. Windows often includes driver updates in the optional updates section. Click Advanced options → Optional updates → Driver updates, and select any listed drivers to install.
  3. Use Device Manager to search automatically. Right-click the problematic device in Device Manager → Update driver → Search automatically for drivers. Windows will search online and install if found.
  4. If automatic search fails, try “Browse my computer for drivers�. Choose Let me pick from a list of available drivers on my computer. This can work if a compatible driver is already installed but not assigned.
  5. Get the hardware ID. Right-click the device → Properties → Details tab → under Property, select Hardware Ids. The value will look like PCI\VEN_8086&DEV_9BC4. Note the VEN and DEV numbers – these identify the manufacturer and model.
  6. Search the manufacturer’s website. Using the VEN/DEV numbers, search the web for “VEN_8086 DEV_9BC4 driver� or go directly to the manufacturer’s support site (e.g., Intel, AMD, Realtek, NVIDIA). Download the driver for Windows 11 (64-bit) – if not available, a Windows 10 driver often works.
  7. Install the downloaded driver. Run the downloaded installer and follow the on-screen instructions. If it’s a ZIP file, extract it first, then in Device Manager use Update driver → Browse my computer for drivers and point to the extracted folder (check “Include subfolders�).
  8. Restart your PC. After installation, restart to ensure the driver loads correctly.

Common Mistakes

  • Downloading from third-party sites. Always use the manufacturer’s official website or Windows Update. Third-party driver download sites often bundle malware or outdated drivers.
  • Installing the wrong architecture. Make sure you download the 64-bit driver (Windows 11 is 64-bit only).
  • Skipping the restart. Many drivers don’t fully activate until you restart Windows.
  • Using a Windows 7 or 8 driver. These may not work on Windows 11; prefer Windows 10/11 versions.
  • Ignoring the “Other devicesâ€� category. Even if a device shows as “Unknownâ€�, it still needs a driver – don’t assume it’s not important.

Tips

  • Use Windows Update first. It’s the safest and easiest method – only go manual if it fails.
  • Check the manufacturer’s support page. For laptops, the PC manufacturer (Dell, HP, Lenovo) often provides a dedicated driver download page with a detection tool.
  • Create a system restore point. Before installing a driver manually, create a restore point (search “Create a restore pointâ€� in Start) so you can revert if something goes wrong.
  • Keep drivers updated. Periodically check Windows Update and the manufacturer’s site for updates, but only install what you need.
  • Use Device Manager’s “Uninstall deviceâ€� if a driver is corrupted – uninstall, then reinstall via the steps above.

Troubleshooting

Driver still not found after manual search? Double-check the hardware ID. Sometimes the device is a composite – search for the VEN and DEV exactly. If you can’t find a driver, the device may be too old or unsupported; consider replacing the hardware.

Installer fails with “This driver is not compatible�? This usually means you downloaded the wrong version. Verify the architecture (64-bit) and the Windows version. Try running the installer in compatibility mode: right-click the installer → Properties → Compatibility → run in Windows 10 mode.

Device still shows an error after installation? Check the Device Manager status. If it shows “Code 10� or “Code 31�, the driver may be corrupted. Uninstall the device (right-click → Uninstall device) and reinstall. Also check if the device is disabled in BIOS/UEFI – some onboard devices can be turned off.

No network driver after a fresh install? If you have no internet, use another PC to download the network driver (Ethernet or Wi-Fi) from your motherboard or laptop manufacturer’s support page, transfer via USB, and install.

Windows Update shows no driver updates? Sometimes optional updates are hidden. Click “Check for updates� a few times, and also go to Settings → Windows Update → Advanced options → Optional updates – drivers often appear there.

Frequently Asked Questions

How do I find out which driver is missing?

Open Device Manager and look for devices with a yellow exclamation mark. The device name or “Other devices� category indicates a missing driver. Right-click → Properties → Details → Hardware Ids to get the exact ID.

Can I use a Windows 10 driver on Windows 11?

Yes, in most cases. Windows 11 shares the same driver model as Windows 10, so a Windows 10 driver will typically work. If you have a choice, prefer the Windows 11 version, but Windows 10 is a valid fallback.

What if the manufacturer doesn’t provide a Windows 11 driver?

Try the Windows 10 driver. If that fails, check if the device is supported by a generic Microsoft driver (via Windows Update). For very old hardware, you may need to replace it.

Is it safe to use third-party driver updater tools?

Generally, no. They often install outdated or incorrect drivers, and some bundle adware or malware. Stick to Windows Update and the manufacturer’s official website.

Why does Windows Update not find a driver for my device?

The manufacturer may not have submitted the driver to Microsoft, or the device is too new. Check the manufacturer’s website directly for a driver.

How often should I update drivers?

Only update when you have a problem or when a critical update is released (e.g., security or performance). Unnecessary updates can introduce bugs. For most users, Windows Update’s automatic driver updates are sufficient.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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