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10 Tech How-To

How to Pay with Apple Pay on iPhone, Apple Watch & Apps

Guide 10-37841 · Updated · Step by step

Apple Pay lets you make contactless payments with your iPhone or Apple Watch and pay quickly inside apps and on the web. This guide walks you through setting it up (if needed) and using it in stores, in apps, and online, with troubleshooting for common issues.

What You’ll Need

  • An iPhone (SE or later) or Apple Watch (Series 1 or later) with the latest iOS or watchOS.
  • A supported credit or debit card from a participating bank or issuer.
  • An Apple ID signed in to iCloud on your device.
  • Face ID, Touch ID, or a passcode enabled on your device.
  • For in-store payments: a contactless card reader (look for the contactless symbol).

Step-by-Step

Setting Up Apple Pay on iPhone

  1. Open the Wallet app on your iPhone.
  2. Tap the + icon in the top-right corner.
  3. Tap Debit or Credit Card and then Continue.
  4. Follow the on-screen instructions to add your card. You can either hold the card in the camera frame or enter the details manually.
  5. Your bank may require verification—usually via a text message, email, or app notification. Complete the verification to activate the card.

Setting Up Apple Pay on Apple Watch

  1. On your iPhone, open the Watch app.
  2. Tap the Wallet & Apple Pay tab.
  3. Tap Add Card and follow the same steps as on the iPhone.
  4. If your iPhone already has cards, you can tap Add next to a card to copy it to the watch.

Paying in Stores with iPhone

  1. Double-click the side button (or the Home button on older models) to bring up the default card.
  2. Authenticate with Face ID or Touch ID, or enter your passcode.
  3. Hold the top of your iPhone near the contactless reader until you feel a vibration and see a checkmark on the screen.

Paying in Stores with Apple Watch

  1. Double-click the side button on your Apple Watch.
  2. Hold the display of the watch near the contactless reader.
  3. Wait for a gentle tap and a confirmation sound—no further authentication needed if the watch is on your wrist.

Paying in Apps and Online

  1. At checkout, look for the Apple Pay button (it may be labeled “Buy with Apple Pay” or just show the Apple Pay logo).
  2. Tap the button. On iPhone, authenticate with Face ID or Touch ID; on Mac with Touch ID, use that, or confirm on your iPhone if prompted.
  3. Review the shipping and billing information, then complete the payment.

Common Mistakes

  • Not double-clicking: On iPhone, you must double-click the side button first—not just hold the phone near the reader.
  • Using the wrong card: If you have multiple cards, the default one appears first. To switch, tap the card on the screen before authenticating.
  • Forgetting to add a card to the Watch: Cards don’t automatically sync to the Watch; you have to add them in the Watch app.
  • Holding the phone wrong: The NFC antenna is at the top of the iPhone, so hold the top near the reader, not the middle or bottom.
  • Ignoring the “Hold Near Reader” prompt: Wait for the prompt before moving the phone away; pulling back too soon can cancel the transaction.

Tips

  • Set a default card: In Wallet, touch and hold a card, then drag it to the front of the card stack to make it the default.
  • Use Express Mode: For transit and certain payments, you can enable Express Mode in Wallet settings so you don’t need Face ID or a passcode—just hold the phone near the reader.
  • Check merchant support: Not all stores accept Apple Pay. Look for the contactless symbol or the Apple Pay logo at the checkout.
  • Keep your devices updated: Apple Pay works best with the latest iOS and watchOS versions, which also include security updates.
  • Use Apple Pay in Safari: On your iPhone, you can also use Apple Pay in Safari for online purchases—just look for the Apple Pay button on supported websites.

Troubleshooting

  • Payment didn’t go through: Make sure the card reader supports contactless payments. If it does, try holding your device closer and waiting for the confirmation. If it still fails, check that your card is active in Wallet and not expired.
  • Face ID or Touch ID not working: Ensure you’re not covering the sensors. If you’re wearing a mask, you may need to enter your passcode instead. On Apple Watch, make sure the watch is snug on your wrist and wrist detection is on.
  • Card was declined: Contact your bank—there may be a fraud alert or insufficient funds. Also, verify that your bank supports Apple Pay for that specific card.
  • Apple Pay not showing in an app: The app must support Apple Pay. Check the app’s settings or the developer’s website. Also, make sure you’re signed in to iCloud on the device.
  • Watch not working: Open the Watch app on your iPhone and confirm the card is listed under Wallet & Apple Pay. If it’s missing, add it again. Restart both devices if issues persist.
  • “Card Not Supported” error: Some banks or card types (like certain prepaid cards) aren’t compatible. Contact your bank to ask if they support Apple Pay.

Frequently Asked Questions

Is Apple Pay safe to use?

Yes. Apple Pay uses a unique device-specific number and a one-time security code for each transaction. Your actual card number is never stored on the device or sent to the merchant.

Can I use Apple Pay without an internet connection?

Yes. For in-store payments, Apple Pay works without Wi-Fi or cellular because it uses NFC technology. However, you need an internet connection to add a card or make online purchases.

Can I use Apple Pay on my Mac?

Yes, on Macs with Touch ID or with an iPhone nearby for authentication. Look for the Apple Pay button when shopping online in Safari or other supported browsers.

What if I lose my iPhone or Apple Watch?

Use Find My to put the device in Lost Mode, which suspends Apple Pay. You can also remotely erase the device, which removes all cards from Wallet.

Can I use Apple Pay with my Apple Watch without my iPhone?

Yes. Once cards are added to the Watch, it works independently for contactless payments, even if your iPhone is off or left at home.

How do I remove a card from Apple Pay?

Open the Wallet app, tap the card you want to remove, tap the three-dot menu (or the card details), and select Remove Card. On the Watch, go to the Watch app on your iPhone and remove it from Wallet & Apple Pay.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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