sodcalculator

10 Tech How-To

How to Prevent Android Apps From Crashing

Guide 10-30156 · Updated · Step by step

App crashes on Android are frustrating, but most can be prevented with a few routine maintenance steps and good usage habits. This guide walks you through practical methods to reduce crashes, from clearing cache and updating software to managing storage and identifying problematic apps. You don’t need any special tools—just your phone and a few minutes.

What You’ll Need

  • Your Android phone or tablet
  • Internet connection (for updates and downloads)
  • Sufficient storage space (check in Settings)
  • Optional: a backup method (Google account or local backup)

Step-by-Step

  1. Restart your device. This clears temporary glitches and frees up memory. Press and hold the power button, then tap “Restart.” Wait for the device to fully reboot.
  2. Update the problematic app. Open the Google Play Store, tap your profile icon, then “Manage apps & device.” Under “Updates available,” find the app that’s crashing and tap “Update.” If you don’t see it, check “All apps” for pending updates.
  3. Clear the app’s cache and data. Go to Settings > Apps (or “App management”), select the crashing app, then tap “Storage & cache.” First tap “Clear cache” (this won’t delete personal data). If the problem persists, tap “Clear storage” or “Clear data”—this resets the app to its default state, so you’ll need to sign in again.
  4. Update Android system software. Go to Settings > System > System update (or “Software update”) and tap “Check for updates.” Install any available updates, as they often include bug fixes that resolve app crashes.
  5. Free up storage space. Low storage can cause apps to crash. Go to Settings > Storage and review what’s taking up space. Delete unused apps, clear downloaded files, and move photos/videos to cloud storage or an SD card if supported.
  6. Check for app compatibility issues. If the app crashes only after an Android update, the app may not be compatible yet. Check the Play Store listing for known issues or contact the developer. You can also try “Uninstall updates” (if the app is a system app) to revert to the factory version.
  7. Disable battery optimization for the app. Some aggressive battery savers kill background apps, causing crashes. Go to Settings > Battery > Battery optimization (or “App battery management”), find the app, and select “Don’t optimize.”
  8. Boot into Safe Mode. This temporarily disables third-party apps. Press and hold the power button, then long-press “Power off” and tap “OK” to reboot in Safe Mode. If the app doesn’t crash in Safe Mode, a third-party app is interfering. Restart normally and uninstall recently installed apps one by one.
  9. Reinstall the app. Uninstall the app completely, then reinstall from the Play Store. This gives you a fresh copy and often fixes corrupted files.
  10. Factory reset (last resort). If all else fails, back up your data and perform a factory reset via Settings > System > Reset options > Erase all data. This restores the phone to its original state, eliminating deep software conflicts.

Common Mistakes

  • Clearing data instead of cache first. Clearing data wipes your login credentials and settings, which is unnecessary if only the cache is corrupted. Always try cache first.
  • Ignoring system updates. Many users skip Android updates, but they often contain critical fixes for app compatibility.
  • Using “Force stop” repeatedly. This is a temporary fix; it doesn’t address the root cause and may worsen the issue if the app has background tasks.
  • Installing apps from unknown sources. Sideloaded apps are more likely to crash because they aren’t optimized for your device. Stick to the Play Store.
  • Not checking storage before installing. Running out of space mid-install can corrupt the app.

Tips

  • Keep your apps and Android OS updated regularly—set automatic updates in the Play Store.
  • Restart your phone at least once a week to clear memory leaks.
  • Use the “Storage” section in Settings to see which apps take up the most space and clear caches monthly.
  • If an app crashes after an update, wait a few days—developers often release a hotfix.
  • For games or heavy apps, close background apps before launching to free up RAM.
  • Consider using a “Lite” version of an app if your device has low RAM or an older processor.

Troubleshooting

If the app still crashes after clearing cache and updating: Try uninstalling and reinstalling. If that fails, check if the app has a known issue on the developer’s website or forum.

If multiple apps crash at once: This usually indicates a system-level problem. Check for Android updates, free up storage, and restart. If it persists, boot into Safe Mode to see if a third-party app is the culprit.

If the phone crashes or reboots randomly: This could be a hardware issue (e.g., battery or memory). Try a factory reset after backing up. If the problem continues, contact the manufacturer or a professional repair service.

If an app crashes only when using the camera or GPS: Check app permissions. Go to Settings > Apps > [App] > Permissions and ensure the needed permissions are granted.

If the Play Store itself crashes: Clear the Play Store’s cache and data (Settings > Apps > Google Play Store > Storage & cache). Also check your Google account sync settings.

Frequently Asked Questions

Why do my apps keep crashing? Common causes include outdated app or OS versions, corrupted cache, insufficient storage, low memory, or a conflict with another app.

Will clearing cache delete my login info? No, clearing cache removes temporary files only. Your login credentials and personal data are safe.

What does “Clear data” do? It resets the app to its initial state, deleting all settings, accounts, and local data. You’ll need to set up the app again.

Is a factory reset safe? Yes, but it erases everything on your phone. Back up your photos, contacts, and files to Google Drive or a computer before proceeding.

Can a bad SD card cause app crashes? Yes, if apps are stored on a corrupted SD card, they may crash. Try removing the SD card and see if the issue stops.

How do I know if an app is incompatible with my Android version? Check the Play Store listing for the required Android version. If your OS is older, the app may not run properly.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

More in this bed

The whole Tech How-To bed →