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10 Tech How-To

How to Record Calls Using Truecaller on Android

Guide 10-8056 · Updated · Step by step

Truecaller’s built-in call recording feature lets you automatically capture incoming and outgoing calls on your Android phone, saving them as audio files you can play back later. This guide walks you through enabling the feature, managing recordings, and fixing common issues—no root or third-party apps required.

What You’ll Need

  • An Android phone with Truecaller installed (version 12.34 or later recommended).
  • The latest version of the app – check the Play Store for updates.
  • A phone that supports call recording (most devices running Android 9 or newer, but some manufacturers restrict it).
  • Stable internet connection for the initial setup (recordings are stored locally).

Step-by-Step

  1. Open Truecaller on your Android device.
  2. Tap the hamburger menu (three horizontal lines) in the top-left corner.
  3. Scroll down and select Settings.
  4. Under the Calling section, tap Call recording.
  5. Toggle the switch to enable call recording. You may be prompted to grant permissions – tap Allow when asked for microphone and storage access.
  6. Choose your recording preference: All calls, Numbers not in contacts, or Custom (select specific contacts). For most users, “All calls” is simplest.
  7. If you selected Custom, tap Select contacts and choose who to record.
  8. Return to the main screen. Your calls will now be recorded automatically according to your settings.
  9. To access recordings, go back to Settings > Call recording and tap View recordings. You’ll see a list of audio files with timestamps.
  10. Tap any recording to play it, or use the share/delete icons to manage files.

Common Mistakes

  • Not granting microphone permission – Without it, Truecaller can’t capture audio. Double-check in your phone’s app settings.
  • Choosing “Custom” but not selecting contacts – If you pick Custom and skip the contact selection, no calls will be recorded.
  • Assuming recordings are in the cloud – Truecaller stores recordings locally on your device, not in your Truecaller account. They’ll be lost if you uninstall the app or clear its data.
  • Using a device with hardware restrictions – Some phone makers (e.g., Samsung, Xiaomi, OnePlus) disable call recording in certain regions or Android versions. If the option is missing, it’s a hardware/OS limitation, not a Truecaller bug.
  • Not checking local laws – In many places, recording calls without the other party’s consent is illegal. Always inform the other person or check your local regulations.

Tips

  • Test with a friend – Make a short test call to confirm recordings are clear and working before relying on them.
  • Use the “Numbers not in contacts” option – This is a good balance between privacy and utility, recording unknown numbers while sparing your regular contacts.
  • Manage storage – Recordings can eat up space quickly. Regularly delete old ones or move them to cloud storage (like Google Drive) via the share option.
  • Keep Truecaller updated – New features and bug fixes for call recording are rolled out in app updates.
  • Use a wired headset for better audio – If you’re recording an important call, a headset often captures both sides more clearly than the built-in mic.

Troubleshooting

Call recording option is missing in Settings
This usually means your device doesn’t support it. Check if your phone has a native call recording feature (many do). If not, Truecaller’s feature won’t appear. Try updating the app or restarting your phone. Some regions (like the EU) have legal restrictions that force Truecaller to hide the option.

Recordings are silent or one-sided
This is often a permission issue. Go to Settings > Apps > Truecaller > Permissions and ensure Microphone is set to “Allow only while using the app” or “Allow all the time.” Also check that you haven’t accidentally muted the call. If the problem persists, try a different audio source (e.g., speakerphone) or restart your phone.

Recordings are not saved
First, check the recording list in Truecaller – sometimes files are saved but not shown due to a sync delay. If they’re truly missing, verify storage permissions: Settings > Apps > Truecaller > Permissions > Storage should be “Allow.” Also, ensure you have enough free space on your device.

App crashes when recording
Clear the app cache: Settings > Apps > Truecaller > Storage > Clear Cache. If that doesn’t help, uninstall and reinstall Truecaller, then re-enable call recording. Make sure your Android OS is up to date.

Recordings are choppy or distorted
This can happen if the phone is under heavy load. Close background apps, and try recording with the phone in a stable position. If you’re using Bluetooth, switch to the phone’s speaker or a wired headset – Bluetooth audio can cause quality issues.

Frequently Asked Questions

Q: Is Truecaller call recording free?
A: Yes, the basic call recording feature is free. There are no hidden charges, though Truecaller offers a premium subscription for other features like ad-free experience and advanced search.

Q: Can I record calls on any Android phone?
A: No. Some manufacturers (especially in regions with strict privacy laws) disable call recording at the system level. If your phone doesn’t support it, Truecaller’s option won’t appear.

Q: Where are the recordings stored?
A: They are stored locally on your device, typically in the Truecaller app folder. You can access them via the app’s recording list, and share them to cloud storage if needed.

Q: Will the other person know they’re being recorded?
A: Truecaller does not play a beep or announce the recording. However, in many jurisdictions, you are legally required to inform the other party. Always check your local laws.

Q: Can I record only specific contacts?
A: Yes, choose the “Custom” option and select the contacts you want to record. You can change this anytime.

Q: Does call recording work with WhatsApp or other VoIP apps?
A: No, Truecaller’s call recording only works for regular cellular calls. It cannot record VoIP calls from apps like WhatsApp, Skype, or Zoom.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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