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10 Tech How-To

Recover Deleted WhatsApp Chats: Full Guide

Guide 10-12204 · Updated · Step by step

This guide shows you how to recover deleted WhatsApp chats on both Android and iPhone. You’ll learn the quickest methods using built-in backups, plus what to do when those backups are missing or outdated. No special tools or technical skills are required, just a few minutes and the steps below.

What You’ll Need

  • Your phone with WhatsApp installed
  • Access to the same Google Drive account (Android) or iCloud account (iPhone) used for backups
  • Sufficient storage space on your phone for the restored data
  • A stable Wi-Fi connection (recommended for large backups)
  • The same phone number you used when the chats were active

Step-by-Step

Method 1: Restore from Local Backup (Android)

  1. Uninstall WhatsApp from your phone.
  2. Reinstall WhatsApp from the Google Play Store.
  3. Open WhatsApp and verify your phone number (the same one you used before).
  4. When prompted, tap Restore to restore your chats from Google Drive. If you want to use a local backup instead, tap Skip when the Google Drive restore prompt appears.
  5. After the restore completes, tap Next and enter your name and profile photo to finish setup.

Method 2: Restore from iCloud (iPhone)

  1. Make sure your iPhone is connected to Wi-Fi and has enough free storage.
  2. Delete WhatsApp from your iPhone.
  3. Reinstall WhatsApp from the App Store.
  4. Open WhatsApp and verify your phone number.
  5. Tap Restore Chat History when prompted.
  6. Wait for the restore to finish, then tap Next and complete your profile setup.

Method 3: Restore from Local Backup (Android, Manual)

  1. Open your phone’s file manager app.
  2. Navigate to Internal Storage > WhatsApp > Databases (or SD Card > WhatsApp > Databases if you use an SD card).
  3. Look for files named msgstore-YYYY-MM-DD.1.db.crypt14 (or similar). These are your local backups.
  4. Choose the most recent backup file that contains the chats you want to recover.
  5. Rename that file to msgstore.db.crypt14 (overwrite the existing file if asked).
  6. Uninstall and reinstall WhatsApp, then verify your phone number.
  7. When prompted, tap Restore to restore from the local backup.

Method 4: Recover from a PC/Mac Backup (if you backed up your phone)

  1. Connect your phone to your computer with a USB cable.
  2. Open iTunes (Windows) or Finder (macOS Catalina or later).
  3. Select your device and choose Restore Backup.
  4. Pick the most recent backup that contains your WhatsApp data.
  5. Wait for the restore to complete, then open WhatsApp on your phone. Your chats should be there.

Common Mistakes

  • Restoring from an old backup: If you restore from a backup that predates the chat deletion, you’ll lose any messages sent after that backup. Always choose the most recent backup that still contains the deleted chat.
  • Using a different phone number: WhatsApp ties backups to your phone number. If you verify with a different number, you won’t see the old chats.
  • Deleting the app before checking backups: Once you delete WhatsApp, the local backup files may be removed. Always check that a backup exists before uninstalling.
  • Ignoring the Google Drive/iCloud backup date: WhatsApp only backs up to the cloud at the frequency you set (daily, weekly, etc.). If you deleted a chat today, but the last backup was yesterday, you can only restore up to yesterday’s state.
  • Not enabling backup in the first place: If you never turned on backups, there’s nothing to restore. This is the most common reason recovery fails.

Tips

  • Back up regularly: Go to WhatsApp Settings > Chats > Chat backup and set a daily or weekly schedule. This ensures you always have a recent copy.
  • Use Google Drive or iCloud: Cloud backups are easier to restore than local files, and they survive phone loss or damage.
  • Check backup size: Large backups can take time to download. Make sure you’re on Wi-Fi to avoid data charges.
  • Don’t open WhatsApp before restoring: If you reinstall and open WhatsApp without restoring, it may create a new backup that overwrites the old one. Always restore first.
  • Keep a local copy too: On Android, you can manually copy the Databases folder to a computer or cloud storage for extra safety.

Troubleshooting

  • Restore fails or gets stuck: Check your internet connection and free storage space. Try again after clearing some space or switching to a more stable network.
  • No backup found: If WhatsApp says there’s no backup, verify that you’re logged into the correct Google Drive or iCloud account. Also check that the backup file exists in your cloud storage.
  • Restored chats are missing recent messages: This means the backup you used is older than the deletion. You can try a different backup file (local or cloud) that is more recent.
  • Local backup file is corrupt: If the restore fails with a corrupt file error, try an older local backup file. If none work, you may need to rely on a cloud backup.
  • WhatsApp asks for a new phone number: You must use the same phone number that was linked to the chats. If you’ve changed numbers, you cannot restore those chats to a new number.

Frequently Asked Questions

Can I recover a deleted chat without a backup?

No. WhatsApp does not store chat history on its servers. If you don’t have a local or cloud backup, the deleted chats are permanently gone.

How long does WhatsApp keep backups?

Google Drive backups are kept as long as you don’t delete them and your account is active. iCloud backups are kept until you delete them or they expire after 180 days of inactivity. Local backups on Android are kept for about 7 days before being overwritten.

Will restoring a backup delete my current chats?

Yes. Restoring a backup replaces your current chat history with the backup’s content. Any chats you received after the backup date will be lost unless you back them up separately.

Can I recover only one specific chat?

No. WhatsApp only allows restoring the entire backup, not individual chats. You cannot selectively recover a single conversation.

Does WhatsApp back up media like photos and videos?

Yes, but only if you enable media backup in the backup settings. You can choose to include or exclude media in your backups.

What if I accidentally deleted a chat and then made a new backup?

If you made a new backup after deleting the chat, the new backup will not contain the deleted chat. You would need to restore from an older backup, which may also lose newer messages.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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