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10 Tech How-To

Recover Permanently Deleted Photos and Videos on iPhone

Guide 10-40313 · Updated · Step by step

If photos or videos have disappeared from your iPhone, you may be able to restore them from Recently Deleted, an iCloud or computer backup, or another copy. Start by checking whether the items are truly gone; recovery depends on where they were stored and whether a backup or synced copy exists.

What You’ll Need

  • Your iPhone and its passcode, if you can access the device.
  • Access to the Apple Account used for iCloud Photos or device backups.
  • A Mac or PC and a cable if you plan to check or restore a computer backup.
  • A separate device or storage location for copies you recover, if available.

Step-by-Step

  1. Pause before changing or restoring anything. Avoid taking lots of new photos, installing recovery apps, or resetting the iPhone. This will not guarantee recovery, and changes can complicate checks of existing backups. Do not erase the phone until you have confirmed a usable backup and understand what restoring it will replace.
  2. Check Recently Deleted. Open Photos and look for the Recently Deleted album. Depending on your iOS version, it may be under Utilities in the Albums view or under Collections. Unlock the album with Face ID, Touch ID, or your passcode if prompted. Select the missing items and tap Recover. Deleted items are generally kept there for up to 30 days; after that, or after you permanently delete them from this album, they are not recoverable from it. The album may be empty if the items were never deleted through Photos or that retention period has passed.
  3. Search your library and other locations. Check the main photo library, date ranges, albums, and Hidden. Search by date, place, or subject if those options are available. Also check Messages, Mail, Files, shared albums, and the app where you originally received or saved the media. A copy in one of these places may still be downloadable even when the Photos library copy is gone.
  4. Check iCloud Photos on the web and other devices. Sign in at iCloud.com with the same Apple Account and open Photos. Check its Recently Deleted area and library. If you use another Apple device with iCloud Photos, check it while it is online and signed in to the same account. iCloud Photos synchronizes changes: deleting an item on one device can delete it from the others, so an offline device is not a guaranteed backup. If you find a copy, download or export it to a separate location before making more changes.
  5. Look for copies outside the iPhone. Check a Mac or PC where you imported photos, external drives, cloud storage services, and any previous exports. Search by filename or approximate date. If the images were shared with someone, ask whether they still have the original and can send it to you. A synchronized photo library is not the same as an independent backup.
  6. Check whether a device backup could contain the files. On iPhone, open Settings, tap your name, then iCloud, and look for iCloud Backup and the date of the latest backup. On a Mac, check Finder; on a Windows PC, check the Apple Devices app or iTunes, depending on what you used. A backup made before deletion may contain the photos if iCloud Photos was not enabled for that library. When iCloud Photos is enabled, photos and videos are generally synced separately rather than included in the device backup. Check the backup date and contents where possible before restoring.
  7. Restore a backup only if the trade-off is acceptable. Restoring an iCloud or computer backup usually replaces the iPhone’s current data with the data from that backup. First make a current backup or separately save recent files and information you cannot afford to lose. For an iCloud backup, the iPhone must be erased and set up again; during setup, choose to restore from the relevant backup. For a computer backup, connect the iPhone and use Finder or the Apple Devices app (or iTunes where applicable) to choose Restore Backup. Follow the prompts and keep the device connected. Check Photos after the restore finishes. Do not expect a backup made after deletion to bring the items back.
  8. Save recovered items in more than one place. Export or download restored media to a computer or external storage, and make a separate backup. Open several files to confirm they work. Keep the original resolution where possible and avoid relying on a single synced library as your only copy.

Common Mistakes

  • Restoring without checking the backup date. A backup created after deletion may not contain the files. Restoring can also replace newer data.
  • Confusing sync with backup. With iCloud Photos, deleting a photo can sync that deletion across devices. Another synced device is not necessarily an independent copy.
  • Assuming recovery software can undo permanent deletion. Many tools cannot retrieve media removed from an iPhone, and a scan result is not proof that a file is recoverable. Be cautious about tools that promise guaranteed results or request sensitive account details.
  • Erasing the iPhone too soon. An erase is required for some restore routes, but it can remove current data. Confirm the backup and save important recent information first.
  • Overlooking the original app or recipient. A message attachment, downloaded file, or shared copy may remain available outside Photos.

Tips

  • When you find a possible backup, note its date and whether it predates the deletion before starting a restore.
  • If you are unsure whether iCloud Photos is on, check Settings, your name, iCloud, then Photos. Menu wording can vary slightly with iOS versions.
  • For important media, keep an independent copy on a computer or external drive in addition to cloud syncing.
  • If the phone is damaged or you cannot access your account, avoid repeated resets. Use Apple Support or a reputable repair provider for help with access or device issues.

Troubleshooting

Recently Deleted is empty: Check iCloud.com and other apps or devices. If the deletion was more than 30 days ago or the items were manually removed from Recently Deleted, continue to backups and other copies; there is no guaranteed recovery path.

The backup does not appear: Confirm you are using the Apple Account that made it, and check the correct computer or backup app. A backup may be unavailable if it was deleted, overwritten, or made under a different account. Contact Apple Support if you cannot identify it.

The restore finishes but photos are missing: The backup may not include the photos, may be too recent, or iCloud Photos may be syncing separately. Connect to Wi-Fi, check the correct account and Photos settings, and allow syncing time. Do not erase and restore repeatedly without confirming another suitable backup.

You cannot sign in or complete setup: Check the account credentials and internet connection, and follow the on-screen account recovery or setup prompts. Do not share verification codes or passcodes with a third-party recovery service.

Frequently Asked Questions

Can permanently deleted iPhone photos always be recovered?
No. Once removed from Recently Deleted, recovery depends on a backup or another copy. If no copy exists, recovery may not be possible.

How long do deleted photos stay in Recently Deleted?
They are generally kept for up to 30 days, unless you delete them from that album sooner. Check the album rather than relying on the time limit alone.

Will an iCloud backup include photos?
It depends on your settings. When iCloud Photos is enabled, the library is usually synced separately and is generally not duplicated in the device backup.

Can I restore just one photo from an iPhone backup?
Apple’s normal backup restore replaces the device’s current data; it is not a simple one-photo restore. Check other copies first and save current data before restoring.

Do recovery apps work after permanent deletion?
They cannot guarantee recovery. iPhone storage and encryption limit what third-party tools can retrieve, so treat promises of guaranteed results with caution.

Will resetting my iPhone help recover deleted videos?
No. Resetting does not recover them and may erase data. Restore only when you have confirmed a backup that could contain the videos and accept the data-replacement trade-off.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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