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10 Tech How-To

Reinstall Mouse Drivers in Windows 10

Guide 10-4882 · Updated · Step by step

If your mouse is acting erratically—cursor jumping, buttons not responding, or the device not being recognized at all—reinstalling the driver is often the fastest fix. This guide walks you through removing and reinstalling the mouse driver in Windows 10, which forces the system to re-detect your hardware and install a fresh copy of the driver. You don’t need any special tools, just a few minutes and, ideally, a second mouse or a keyboard to navigate if your current mouse stops working mid-process.

What You’ll Need

  • Administrator access to your Windows 10 PC (you’ll need to confirm a User Account Control prompt).
  • A spare mouse (wired or wireless) or your keyboard to navigate if the mouse becomes unresponsive during the process. This is not strictly required but highly recommended.

Step-by-Step

  1. Open Device Manager. Press Windows + X and select Device Manager from the menu. Alternatively, press Windows + R, type devmgmt.msc, and press Enter.
  2. Locate your mouse. In Device Manager, expand the Mice and other pointing devices category. You’ll see entries like “HID-compliant mouse� or the brand name of your mouse (e.g., Logitech, Microsoft). If you have multiple entries, note the one that corresponds to your current mouse—usually the one that’s not working.
  3. Uninstall the driver. Right-click the mouse entry and select Uninstall device. A confirmation dialog may appear—check the box labeled Delete the driver software for this device if you want to remove the driver files completely (recommended for a clean reinstall). Then click Uninstall.
  4. Restart your computer. After the uninstall completes, restart your PC. Windows will automatically detect the mouse and install the generic driver on startup. This is the simplest way to ensure a clean reinstall.
  5. Alternatively, scan for hardware changes. If you prefer not to restart, go to the Action menu in Device Manager and click Scan for hardware changes. Windows will re-detect the mouse and install the driver.
  6. Check the driver status. Once the driver is reinstalled, right-click the mouse entry in Device Manager and select Properties. Under the General tab, it should say “This device is working properly.�
  7. Test your mouse. Move the cursor, click buttons, and scroll to verify everything works. If you have a wireless mouse, ensure it’s powered on and the receiver is plugged in.

Common Mistakes

  • Uninstalling the wrong device. If you have multiple mouse entries (e.g., one for the touchpad, one for a USB mouse), you might remove the wrong one. Check the device’s location (in Properties > Details > Location) to confirm it matches your physical mouse.
  • Not restarting after uninstall. Skipping the restart and just scanning for hardware changes can sometimes leave leftover driver files that cause the same problem.
  • Forgetting to delete the driver software. If you don’t check “Delete the driver software for this device,â€� Windows may reuse the corrupted driver files, so the issue persists.
  • Using a USB hub. If your mouse is plugged into a hub, try connecting it directly to a USB port on the computer. Hubs can cause power or detection issues.

Tips

  • Use a wired mouse for troubleshooting. If your wireless mouse is the problem, a basic wired mouse is more reliable during the reinstall process.
  • Update the driver after reinstalling. After Windows installs the generic driver, you can check for a newer version from the manufacturer’s website. In Device Manager, right-click the mouse and select Update driver > Search automatically.
  • Check the USB port. If the mouse works on another computer but not yours, try a different USB port. A faulty port can mimic a driver problem.
  • Disable Fast Startup. Some users find that Windows Fast Startup can cause driver glitches. Go to Control Panel > Power Options > Choose what the power buttons do, then uncheck “Turn on fast startup.â€� This is optional but can help with recurring issues.

Troubleshooting

If the mouse still doesn’t work after reinstalling the driver, try these steps in order:

  • Check the physical connection. For wired mice, try a different USB port. For wireless, replace the batteries, re-pair the receiver (if it’s a Bluetooth mouse), or plug the receiver directly into the PC.
  • Use the keyboard to navigate. If the mouse is completely dead, use the keyboard: press Tab to move between options, Enter to select, and Shift + Tab to go back. You can open Device Manager via Windows + R, type devmgmt.msc, and press Enter.
  • Boot into Safe Mode. Safe Mode loads only essential drivers. If the mouse works in Safe Mode, the problem is likely a third-party driver conflict. To enter Safe Mode: press Windows + I > Update & Security > Recovery > Advanced startup > Restart now. Then choose Troubleshoot > Advanced options > Startup Settings > Restart, and press 4 or 5 for Safe Mode.
  • Run the Hardware and Devices troubleshooter. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters, select Hardware and Devices, and run it. This can automatically detect and fix driver issues.
  • Check for Windows updates. Go to Settings > Update & Security > Windows Update and click Check for updates. Sometimes a pending update fixes a known driver bug.
  • Use System Restore. If the problem started recently, restore your PC to a point before the issue. Search for “Create a restore pointâ€� in the Start menu, click System Restore, and follow the prompts.
  • Try a different mouse. If another mouse works, the original mouse may be faulty. Test it on another computer to confirm.

Frequently Asked Questions

Will reinstalling the driver delete my mouse settings?

No, driver reinstallation does not remove custom settings like pointer speed or button assignments. Those are stored in Windows and in the manufacturer’s software (if installed), not in the driver itself.

Why does Windows keep reinstalling the same broken driver?

Windows Update may automatically reinstall a driver it thinks is “best.� To prevent this, you can temporarily disable automatic driver updates via System Properties > Hardware > Device Installation Settings, but it’s usually easier to just let Windows reinstall and then update to the latest version from the manufacturer.

Do I need to reinstall the driver for a Bluetooth mouse?

Yes, the same process applies. However, for Bluetooth mice, you might also need to remove the device from Settings > Devices > Bluetooth & other devices and then re-pair it after reinstalling the driver.

What if the mouse doesn’t appear in Device Manager at all?

This usually indicates a hardware issue rather than a driver problem. Try a different USB port, check the cable/receiver, or test the mouse on another computer. If it still doesn’t show up, the mouse may be faulty.

Is it safe to uninstall the driver for the touchpad on a laptop?

Yes, but be careful: if you uninstall the touchpad driver and the touchpad stops working, you’ll need an external mouse or keyboard shortcuts to reinstall it. Windows will reinstall the driver on restart, so it’s generally safe.

Can I reinstall the driver without restarting?

Yes, you can use “Scan for hardware changes� in Device Manager after uninstalling. However, a restart is more reliable because it fully clears the driver stack.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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