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10 Tech How-To

How to Reset Redmi Clip Neo on Pairing or Audio Fail

Guide 10-23982 · Updated · Step by step

If your Redmi Clip Neo earbuds are dropping the Bluetooth connection, refusing to pair, or producing no sound, a reset usually clears the stored pairing data and fixes the issue. This guide walks you through the factory reset procedure and offers troubleshooting steps for when things don’t go smoothly. You only need the earbuds and their charging case — no tools or apps required.

What You’ll Need

  • Redmi Clip Neo earbuds
  • The charging case (with some battery)
  • The device you want to pair with (phone, tablet, etc.)

Step-by-Step Reset

  1. Place both earbuds in the charging case. Make sure they are seated correctly and the charging pins are touching. Close the lid.
  2. Wait about 10 seconds. This ensures the earbuds are fully powered off and in standby.
  3. Open the lid and take both earbuds out. They should power on automatically and enter pairing mode (indicated by a blinking LED on each earbud).
  4. To force a factory reset: With the earbuds out of the case and powered on, quickly tap the touch area on each earbud five times in a row. You should hear a confirmation tone or see the LED flash red/white a few times. This clears the pairing list.
  5. Put the earbuds back in the case and close the lid. Wait for about 5 seconds.
  6. Open the lid again and take the earbuds out. They will now enter pairing mode automatically. The LED on each earbud will blink rapidly (usually white/blue).
  7. On your phone/device, go to Bluetooth settings. Find “Redmi Clip Neo” in the list of available devices. Tap it to connect.
  8. If prompted for a PIN, enter 0000. Usually not required, but some older devices ask for it.

Common Mistakes

  • Tapping too slowly or too fast. The five taps must be quick and consistent. If you tap too slowly, the earbud might just adjust volume or trigger another command. Try to tap about 2-3 times per second.
  • Only tapping one earbud. You must tap both earbuds simultaneously (or at least both within a second of each other) for the reset to work.
  • Not putting them back in the case after tapping. The reset only completes when the earbuds are placed back in the case and the lid is closed. Skipping this step leaves them in a half-reset state.
  • Leaving the old Bluetooth connection active. If your phone still has the earbuds in its paired devices list, it might auto-connect before the reset finishes. Forget the device on your phone before resetting.
  • Low battery in the case. If the case is nearly dead, the earbuds might not power off properly or the reset may not stick. Charge the case first.

Tips

  • Reset before trying other fixes. A reset clears most software glitches. Do it first before messing with phone settings.
  • Check for firmware updates. Some Redmi earbuds get firmware updates through the Xiaomi Earbuds app (or Mi Buds app). If available, update the firmware — it can fix persistent bugs.
  • Keep the earbuds clean. Dirty charging contacts can cause power issues that mimic pairing problems. Wipe the contacts with a dry cloth occasionally.
  • Use the correct touch area. The touch sensor is on the flat outer surface of the stem. Tapping the very tip or the inside might not register.
  • Reset your phone’s Bluetooth. Sometimes the problem is on the phone side. Toggle Bluetooth off and on, or restart the phone before re-pairing.

Troubleshooting

Reset doesn’t work (no tone, no LED change): Make sure you’re tapping the right spot and with enough force. Try tapping 7 times instead of 5 (some units use 7). If still nothing, leave the earbuds in the case for 30 seconds, then try again.

Only one earbud resets: This usually means the other earbud isn’t making good contact with the case. Clean the contacts and try again. If it still fails, place the stubborn earbud in the case, close the lid, wait 10 seconds, then take it out and tap it 5 times alone.

Earbuds reset but won’t pair: Forget the earbuds on your phone (Settings → Bluetooth → tap the “i” icon next to “Redmi Clip Neo” → Forget). Then put the earbuds back in the case, wait 5 seconds, take them out, and try pairing again.

Audio is still broken after reset: The reset clears pairing, not audio codec issues. Check the volume on both the earbuds (tap to increase) and your phone. Try a different audio app. If the problem persists, the earbuds may have a hardware fault — contact Xiaomi support.

Earbuds keep disconnecting: After a reset, the earbuds will reconnect to the last paired device automatically. If they keep dropping, move closer to the device (within 10 meters) and avoid obstacles. Also, make sure no other device is trying to connect.

No sound from one side: This is often a dirty speaker mesh or a loose connection. Clean the mesh gently with a dry toothbrush. If that doesn’t help, reset again, but this time after the reset, put the problematic earbud back in the case and take it out alone — this can force it to re-sync with the other.

Frequently Asked Questions

Will resetting my Redmi Clip Neo delete any saved settings?

Yes, a reset clears the paired device list and any custom touch controls or EQ settings you’ve configured. It returns the earbuds to factory defaults.

How do I know if the reset worked?

After the reset, the earbuds will enter pairing mode automatically. The LED will blink rapidly (usually white/blue). You’ll also hear a confirmation chime when the reset completes.

My earbuds are not turning on at all. Can I still reset them?

If the earbuds have no battery, they won’t respond to any commands. Charge them in the case for at least 30 minutes first. If they still don’t turn on, the battery may be dead or there’s a hardware issue.

Do I need the Xiaomi Earbuds app to reset?

No, the reset is done entirely with the touch controls and the case. The app is optional for firmware updates and customizing controls.

Why do my earbuds keep connecting to my old phone?

After a reset, the earbuds should forget all previous devices. If they still connect to an old phone, that phone might have a saved Bluetooth profile and is auto-connecting. Forget the earbuds on that phone as well.

Can I reset the earbuds if I lost the charging case?

No, the case is essential for the reset process. Without it, you cannot power off the earbuds properly or complete the reset. You’ll need to get a replacement case (if available) or contact support.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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