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How to Reset the FH Error Code on a Kenmore Elite Washer

Guide 10-38148 · Updated · Step by step

The FH error code on a Kenmore Elite washing machine means “fill hose” or “water inlet” problem—the washer isn’t getting enough water, or the water pressure is too low. This guide walks you through the reset procedure and the checks that actually clear the code, from a simple power cycle to cleaning the inlet screens.

What You’ll Need

  • Access to the washer’s power cord (to unplug it)
  • A bucket or towel (to catch water when disconnecting hoses)
  • An adjustable wrench or pliers (for hose connections)
  • A small brush or toothpick (to clean inlet screens)
  • A water pressure gauge (optional, to test supply pressure)

Step-by-Step

  1. Turn off the washer and unplug it. Pull the plug from the wall outlet. Wait at least 60 seconds. This clears the control board’s memory and often resets the error code.
  2. Plug the washer back in and run a quick cycle. Select a small load or quick wash cycle and press Start. If the FH code doesn’t reappear, the reset worked.
  3. If the code returns, check the water supply valves. Both hot and cold valves behind the washer should be fully open (turn counterclockwise until they stop). Partially closed valves are a common cause of FH errors.
  4. Inspect the inlet hoses for kinks or twists. Straighten any bends. Make sure the hoses aren’t pinched between the washer and the wall.
  5. Test water pressure. With the washer unplugged, disconnect the hot and cold hoses from the washer’s back. Place each hose end in a bucket and turn the supply valves on for a few seconds. You should see a strong, steady stream. If the flow is weak, the problem is in your home plumbing, not the washer.
  6. Clean the inlet screens. Inside the washer’s water inlet valve (where the hoses attach) there are small mesh screens. Remove any debris or mineral buildup with a small brush or toothpick. Also check the screens inside the hose ends themselves.
  7. Reconnect everything and run another cycle. Tighten the hoses by hand, then give them a quarter-turn with pliers. Don’t overtighten—just snug. Run a normal cycle to confirm the FH code is gone.
  8. If the code persists, unplug the washer for 30 minutes. This longer power drain resets the control board more thoroughly. Plug back in and test again.

Common Mistakes

  • Skipping the unplug step. Pressing buttons alone won’t clear the FH code—you need to disconnect power.
  • Not checking both hot and cold valves. Even if one is open, the other being shut can trigger FH.
  • Overtightening hose connections. This can crack the plastic inlet valve or strip threads, causing leaks.
  • Ignoring the screens. A tiny bit of grit can restrict water flow enough to trigger the code.
  • Assuming the washer is broken. FH is almost always a water supply issue, not a mechanical failure.

Tips

  • Use the “Clean Washer” or “Tub Clean” cycle after clearing the code to keep the system clear.
  • If you have hard water, clean the inlet screens every 6 months to prevent buildup.
  • Keep the area behind the washer clear so hoses aren’t compressed.
  • If your home has low water pressure (below 20 psi), consider installing a pressure booster.

Troubleshooting

If the reset doesn’t work: Check that the water supply is actually on. Sometimes a valve is turned off accidentally during cleaning or maintenance.

If the flow is weak: Remove the hoses from the wall and check the screens there too. Sediment can build up in the supply pipes.

If the code appears only on hot or cold: The problem is likely with that specific supply line. Check the valve, hose, and screen for that side.

If the washer fills but still shows FH: The inlet valve itself may be faulty. This requires replacement—a DIY job if you’re comfortable with basic tools, but you may want a technician.

If the error changes to a different code: Note the new code and consult your manual. It may point to a different issue.

Frequently Asked Questions

Why does my Kenmore Elite show FH even though the water is on?

The inlet screens are likely clogged with debris, or the water pressure is too low. Clean the screens and test the flow.

How long should I unplug the washer to reset FH?

At least 60 seconds for a basic reset. For a thorough reset, leave it unplugged for 30 minutes.

Can I reset the FH code without unplugging?

No. The control board needs a full power cycle to clear the error. Pressing buttons or turning the dial won’t do it.

Will the FH code damage my washer?

No. It’s a safety feature that stops the cycle to prevent damage from running without water. Fixing the water supply issue resolves it.

Do I need to replace the inlet valve if the screens are clean?

Not necessarily. If the valve is still passing water, it’s fine. If it’s stuck closed or leaking, then yes, replacement is needed.

Is FH the same as “F5” or other codes?

No. FH specifically refers to fill hose/water supply. Other codes indicate different problems—check your manual for the exact meaning.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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