How to Return an Audible Book in the App

This guide shows you how to return an Audible book directly from the Audible app on your phone or tablet, so you can get a credit or refund for a title you didn’t enjoy. You’ll need the Audible app installed and signed in, and you must be within the return window (generally 365 days for most members, but some titles are marked as non-returnable).

What You’ll Need

• The Audible app installed on your iOS or Android device
• Your Audible account signed in
• An internet connection (Wi-Fi or cellular)
• The book you want to return must have been purchased with a credit or cash (not a free title from the Plus Catalog)

Step-by-Step

1. Open the Audible app on your device. Make sure you’re logged in to the account that purchased the book.
2. Tap the “Library” icon at the bottom of the screen. It looks like a small bookshelf or stack of books.
3. Find the book you want to return in your library. You can scroll through the list or use the search bar at the top. Tap on the book’s cover to open its detail page.
4. Tap the three-dot menu (⋯) usually located in the top-right corner of the book’s detail page. This opens a dropdown or bottom sheet with more options.
5. Select “Return” from the menu. If you don’t see “Return,” check if the book is marked as “Non-returnable” — this is common for some publisher-restricted titles.
6. Confirm the return when prompted. Audible will ask you to confirm that you want to return the title. Tap “Return” or “Yes” to proceed.
7. Wait for the confirmation. You’ll see a message that the return was successful. The credit or refund is typically processed immediately, but it can take a few hours to appear in your account.
8. Check your credit by going to your account settings (tap the person icon in the bottom right, then “Account”). Your credit balance should reflect the returned book.

Common Mistakes

• Returning a free Plus Catalog title — You cannot return books you borrowed from the Plus Catalog, only ones you purchased with a credit or cash.
• Looking for the return option on the wrong screen — The return option is not on the main library list; you must open the book’s detail page and tap the three-dot menu.
• Assuming all books are returnable — Some publishers restrict returns. If you see “Non-returnable” instead of “Return,” that title cannot be returned through the app.
• Trying to return after the 365-day window — Audible’s standard return policy allows returns within 365 days of purchase, but some titles have shorter windows. After that, the option disappears.

Tips

• Return promptly — The sooner you return a book you don’t like, the less likely you’ll forget or hit the time limit.
• Use the website if the app fails — If the app doesn’t show the return option, log in to audible.com on a browser, go to your Purchase History, and use the “Return” button there.
• Check your credit after returning — The credit should appear instantly, but if it doesn’t, wait a few minutes and refresh your account page.
• Keep track of your returns — Audible may limit returns if you do it excessively, so use returns judiciously.

Troubleshooting

Return option is missing: If you don’t see “Return” in the three-dot menu, the title is likely non-returnable. Check the book’s detail page for a “Non-returnable” badge. If it’s not there, try updating the app to the latest version, as older versions may not show the option.

Return fails with an error: If you get an error message, first check your internet connection. Then force-close the app and reopen it. If the problem persists, try returning via the Audible website on a computer or mobile browser.

Credit not showing up: After a successful return, the credit should appear in your account immediately. If it doesn’t, log out and log back in, or check your Purchase History to confirm the return was processed. If it still isn’t there, contact Audible customer service.

Returned book still in library: The book may remain in your library until you refresh the app. Pull down on the library screen to refresh, or close and reopen the app. The book should disappear once the return is fully processed.

Frequently Asked Questions

Can I return a book I bought with a credit?

Yes, returns made with a credit will refund that credit back to your account. The credit is typically available immediately.

How long do I have to return an Audible book?

Audible’s standard return policy allows returns within 365 days of purchase. However, some titles may have a shorter window or be non-returnable due to publisher restrictions.

Can I return a book I’ve already listened to?

Yes, you can return a book even if you’ve listened to it, as long as it’s within the return window and the title is returnable.

Will I get a refund if I paid with cash?

Yes, if you paid with a credit card or other payment method, the refund will be issued to that payment method. It may take a few business days to appear on your statement.

Can I return a book from the Plus Catalog?

No, Plus Catalog titles are borrowed, not purchased, so they cannot be returned. You can simply remove them from your library if you no longer want them.

What happens if I return too many books?

Audible may restrict returns for accounts that show a pattern of excessive returns. If you find yourself returning many books, consider using the 30-day free trial to sample titles before committing.

Related

• Fix Alt+F4 Not Working in Windows 10
• How to Unblock Incoming Calls on iPhone
• How to Backup Lenovo Phone to PC: Full Guide