Setting up passkeys for your Google account replaces your password with a faster, more secure sign-in method using your device’s built-in biometrics (fingerprint, face) or PIN. This guide walks you through enabling and using passkeys on your Google account, covering what you need, the exact steps, common pitfalls, and fixes.
What You’ll Need
- A Google account you can sign into with your current password.
- A device that supports passkeys: a phone (Android 9+ or iOS 16+), a laptop/desktop with Windows 10/11, macOS Ventura or later, or a compatible security key.
- For the smoothest experience, have your phone nearby—it can act as a passkey for other devices.
- Bluetooth enabled on both devices if you plan to use your phone as a passkey for a computer.
Step-by-Step
- Sign in to your Google Account – Go to
myaccount.google.comand sign in with your existing password and any two-step verification you use. - Open Security settings – In the left navigation panel, click Security. If you’re on mobile, tap the menu icon (three lines) and select Security.
- Find the passkeys section – Scroll down to the “How you sign in to Google” section. Look for “Passkeys” and click or tap it. If you don’t see it, your account may not have the option yet—check back later or use the search bar in settings.
- Confirm it’s you – Google will ask you to verify your identity. Enter your password again, and if you have two-step verification enabled, complete that prompt as well.
- Create a passkey – On the Passkeys page, click “Create a passkey” or “Use passkeys”. A dialog will appear asking where to store the passkey.
- Choose a storage location – Select “This device” to store it on the computer you’re using, or “Use another device” to use your phone or a security key. For most people, “This device” is easiest.
- Authenticate with your device – Your device will prompt you to use its built-in unlock method: fingerprint, face scan, or PIN. Complete that prompt. This step proves you’re physically present.
- Confirm the passkey was added – You’ll see a confirmation message. The passkey now appears in your list. You can create multiple passkeys for different devices (e.g., one for your phone, one for your laptop).
- Test it – Sign out of Google or open a private/incognito window. Go to
accounts.google.com, enter your email, and on the password screen, choose “Use your passkey” instead of typing your password. Follow the same biometric prompt to sign in.
Common Mistakes
- Skipping the “Use another device” step – If you choose “This device” on a computer that doesn’t have a biometric reader (like some older desktops), you’ll be stuck. Instead, select “Use another device” and scan a QR code with your phone.
- Not having Bluetooth on – When using your phone as a passkey for a computer, Bluetooth must be enabled on both devices for the proximity check to work.
- Creating a passkey on a shared or public computer – Anyone with access to that computer’s unlock method could sign in as you. Only create passkeys on devices you own and trust.
- Deleting your old password before testing – Keep your password active until you’ve verified passkeys work on all your devices. You can remove the password later in Security settings.
- Assuming passkeys sync everywhere – A passkey stored on your phone doesn’t automatically appear on your laptop unless you use the same browser sync (e.g., Chrome or iCloud Keychain). You may need to create a separate passkey per device.
Tips
- Use your phone as a passkey for multiple devices – When setting up a passkey on a new computer, choose “Use another device” and scan the QR code with your phone. This avoids storing a passkey on a device you might lose.
- Keep your phone’s OS updated – Passkey support relies on the latest security patches. Update Android or iOS regularly.
- Set a strong screen lock – Your passkey is only as secure as your device’s unlock method. Use a strong PIN, pattern, or biometric, not a simple swipe.
- Create a backup passkey – If you only have one passkey and lose that device, you’ll fall back to your password (which you should keep). Better: add a second passkey on a different device, like a tablet or a security key.
- Use passkeys on sites beyond Google – Once you’re comfortable, many other services support passkeys. The same principles apply.
Troubleshooting
- “Passkeys” option doesn’t appear – Make sure you’re signed in to your Google account and have completed two-step verification if prompted. Sometimes the option rolls out gradually; try clearing your browser cache or using a different browser. You can also try directly visiting
myaccount.google.com/securityand searching for “passkeys”. - QR code won’t scan – Ensure your phone’s camera is working and the screen is bright enough. If scanning fails, manually enter the code shown on the computer screen into your phone’s browser.
- Bluetooth connection fails – Turn Bluetooth off and on again on both devices. Make sure they’re within a few feet of each other. If it still fails, restart both devices and try again.
- Passkey works on one device but not another – Each passkey is tied to the device it was created on. If you’re trying to sign in on a new device, you’ll need to use a passkey from a device you already have, or create a new one for that device.
- Forgot which devices have passkeys – Go to
myaccount.google.com/security→ Passkeys. You’ll see a list of all passkeys. You can revoke any you don’t recognize by clicking the trash icon. - Passkey prompt doesn’t appear when signing in – On the sign-in page, after entering your email, click “Try another way” or “Use your passkey” link. If it’s not there, your browser may not support passkeys—update it or use a supported browser like Chrome, Edge, Safari, or Firefox.
Frequently Asked Questions
Are passkeys more secure than passwords?
Yes. Passkeys are cryptographic key pairs stored on your device, so they can’t be phished or leaked from a server. They also require your biometric or PIN to use, adding a second factor.
Can I still use my password after setting up passkeys?
Yes. Your password remains active until you choose to remove it. You can do that in Security settings under “Password”. It’s recommended to keep it until you’re confident passkeys work everywhere.
What happens if I lose my phone with the passkey?
You can still sign in with your password and two-step verification. Then go to Security → Passkeys and delete the lost phone’s passkey. Create a new passkey on your replacement device.
Do passkeys work on all websites?
No, only sites that have implemented passkey support. Google, many major platforms, and an increasing number of services support them. The same passkey won’t work across different websites—each site has its own.
Can I use the same passkey on multiple devices?
It depends. If you use browser sync (like Chrome’s sync or iCloud Keychain), a passkey created on one device may sync to others. Otherwise, you’ll need to create a separate passkey for each device.
Is a security key the same as a passkey?
Not exactly. A security key is a physical hardware device that can store passkeys. When you create a passkey on a security key, you’re using it as a storage location. The passkey itself is still a cryptographic key.
Related
General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.
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