Transferring a Netflix profile lets you move a profile—including its viewing history, My List, and recommendations—to a different Netflix account. This is useful when you’re leaving a shared family plan, moving to a new country, or just want a fresh start with your own account. You can do it from any web browser on a computer or phone, and the process takes about a minute.
What You’ll Need
- Access to the Netflix account that currently has the profile you want to transfer (you must know the password or be logged in).
- The email address or phone number for the destination Netflix account (the account you’re moving the profile to).
- The destination account must be an active Netflix subscription in the same country as the source account. You cannot transfer profiles between accounts in different countries.
- If the destination account is not yet created, you can create it during the transfer process.
Step-by-Step
- Open Netflix in a web browser. Go to netflix.com and sign in to the account that currently has the profile you want to move. Do not use the mobile app for this—the transfer option is only available on the website.
- Go to the profile selection screen. If you’re already logged in, you’ll see the “Who’s watching?” screen. If you’re in a profile already, click the profile icon in the top-right corner and choose “Manage Profiles” or simply sign out to get back to the profile list.
- Hover over the profile you want to transfer. On the profile tile, you’ll see a pencil icon (or a small “Edit” button) appear when you hover over it with your mouse. Click that icon.
- Open the transfer menu. In the edit profile screen, look for a link that says “Transfer Profile” in the bottom-left corner, under the profile name and maturity settings. Click it.
- Read the confirmation screen. Netflix will show you what gets transferred: viewing history, My List, saved games, and personalized recommendations. It will also note what does NOT transfer: downloads, profile lock PIN, and viewing activity from the last 24 hours. Click “Continue” or “Start Transfer.”
- Choose the destination account. You’ll see two options:
- “Use an existing account” – enter the email address or phone number of the account you want to move the profile to.
- “Create a new account” – this lets you set up a fresh Netflix subscription and move the profile into it.
Select the option that applies and click “Continue.”
- Verify the destination account. If you chose an existing account, Netflix will send a verification code to that account’s email or phone. Enter the code on the transfer screen. If you’re creating a new account, you’ll be taken through the sign-up flow (choose a plan, enter payment, etc.) before the transfer completes.
- Confirm and finish. After verification, Netflix shows a final summary. Click “Transfer Profile” or “Confirm.” The profile is now moved. The profile will be removed from the original account and will appear in the destination account’s profile list.
- Log in to the destination account. Sign in to the account you transferred to, and you’ll see the profile there with your history and recommendations intact.
Common Mistakes
- Using the mobile app. The transfer option is not available in the Netflix iOS or Android app. You must use a web browser.
- Mismatched countries. If the source and destination accounts are registered in different countries, the transfer will fail. Netflix checks this because licensing agreements differ by region.
- Transferring to a canceled account. The destination account must have an active subscription. If it’s paused or canceled, you’ll need to reactivate it first.
- Expecting downloads to move. Downloaded episodes and movies are tied to the device, not the profile, so they won’t transfer. You’ll need to re-download them after the move.
- Forgetting the profile lock. If the profile has a PIN lock, that PIN is not transferred. You’ll need to set a new one on the destination account if you want it.
- Clicking “Transfer” on the wrong profile. Double-check the profile name and avatar before starting—once transferred, you can’t undo it from the source account.
Tips
- Do it on a desktop or laptop. The web interface is easier to navigate, and you’ll see all the options clearly.
- Check your My List size. If you have a huge My List, the transfer may take a few minutes to complete. Be patient and don’t close the browser tab.
- Use the transfer to split a family plan. If you’re leaving a shared account, transfer your profile first, then cancel your share of the payment or start your own plan.
- Transfer before changing your email. If you plan to change the email on your current account, do the transfer first to avoid confusion about which account holds the profile.
- Keep your original account for a day. After transferring, the profile disappears from the source account immediately, but Netflix may take up to 24 hours to fully update recommendations on the destination side. Don’t panic if everything doesn’t look perfect right away.
Troubleshooting
- “Transfer Profile” option is missing. Make sure you’re on the web version (netflix.com) and that you’re viewing the edit screen for the specific profile. If you still don’t see it, sign out and sign back in, or try a different browser. The option is available on all current plans, but it may not appear if the profile is a “Kids” profile—those cannot be transferred.
- Verification code not arriving. Check the spam folder of the destination email, or make sure the phone number is correct. Wait a few minutes and click “Resend code.” If it still doesn’t arrive, try using a different email address for the destination account.
- Transfer fails with an error about regions. This means the two accounts are in different countries. You cannot bypass this. You’ll need to either transfer within the same country or manually recreate your profile on the other account (copy your My List, etc.).
- Profile doesn’t appear on the destination after success message. Refresh the page or sign out and sign back in. If it still doesn’t show, wait 10 minutes and check again. If it never appears, contact Netflix support with the confirmation details.
- You accidentally transferred to the wrong account. There is no “undo” button. You can transfer the profile back if you still have access to the destination account—just repeat the same steps from that account to move it back to the original.
- Downloads are missing. This is expected. Downloads are device-specific and tied to the original account’s device. You’ll need to re-download any content you want offline on the new account.
Frequently Asked Questions
Can I transfer a Netflix profile to a new account I haven’t created yet?
Yes. During the transfer process, Netflix gives you the option to “Create a new account.” You’ll sign up for a plan, enter payment details, and the profile will be moved into that new account.
Does transferring a profile delete it from the original account?
Yes, the profile is removed from the source account once the transfer is complete. It cannot be undone from the original account.
Will my viewing history and recommendations come with me?
Yes, your viewing history, My List, and personalized recommendations are transferred. However, activity from the last 24 hours may not be included.
Can I transfer a Kids profile?
No, Kids profiles cannot be transferred. You’ll need to create a new Kids profile on the destination account and set it up manually.
How long does the transfer take?
Usually less than a minute. If you have a very large viewing history, it may take a few minutes, but you can close the browser after the confirmation screen and the transfer will continue in the background.
Can I transfer a profile between two accounts that are on different Netflix plans?
Yes, the plan type (Basic, Standard, Premium) does not matter. The transfer only requires both accounts to be active and in the same country.
Related
General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.
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