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10 Tech How-To

Transfer Photos from Samsung Galaxy S20 Ultra to Laptop

Guide 10-37476 · Updated · Step by step

This guide walks you through the different ways to transfer photos from your Samsung Galaxy S20 Ultra to a Windows laptop or a Mac. You’ll learn the fastest method for large batches, the simplest for a few shots, and how to avoid common pitfalls like missing files or connection failures.

What You’ll Need

  • Your Samsung Galaxy S20 Ultra with the photos you want to transfer.
  • A compatible USB cable (USB-C to USB-C or USB-C to USB-A). The cable that came with your phone for charging usually works.
  • A laptop with a free USB port (USB-A or USB-C).
  • For wireless transfer: Both devices connected to the same Wi-Fi network.
  • For Samsung Flow or Smart Switch: The corresponding app installed on your laptop (download from the official Samsung website or Microsoft Store).

Step-by-Step

Method 1: USB Cable (Recommended for Large Transfers)

  1. Unlock your phone and keep the screen on during the process.
  2. Connect the USB cable to your phone and then to your laptop.
  3. On your phone, a notification will appear saying “USB charging this device.” Tap it.
  4. In the pop-up menu, select “Transfer files” (or “File Transfer” / “MTP”). This allows the laptop to see your phone’s storage.
  5. On your laptop, open File Explorer (Windows) or Finder (Mac). Your phone should appear as a new drive (e.g., “Phone” or “S20 Ultra”).
  6. Double-click the phone drive, then navigate to DCIM > Camera. This folder contains all photos taken with the camera app. Screenshots are in Pictures > Screenshots.
  7. Select the photos you want (Ctrl+A to select all, or hold Ctrl and click individual ones).
  8. Drag and drop them to a folder on your laptop, or right-click and choose Copy, then paste into your desired location.

Method 2: Wi-Fi Direct / Nearby Share (No Cable Needed)

  1. On your laptop, make sure Nearby Share is enabled (Windows 10/11) or use a third-party app like Feem or Send Anywhere.
  2. On your phone, open the Gallery app.
  3. Select the photos you want to share (long-press one, then tap others).
  4. Tap the Share icon (three connected dots).
  5. Choose Nearby Share (or the app you installed).
  6. Your laptop should appear in the list of available devices. Tap it.
  7. Accept the incoming file on your laptop. The photos will be saved to your Downloads folder by default.

Method 3: Samsung Smart Switch (For a Full Backup)

  1. Download and install Smart Switch on your laptop from the Samsung website.
  2. Open Smart Switch and connect your phone via USB cable.
  3. Follow the on-screen prompts to allow the connection on your phone.
  4. Select Backup to copy all your photos, videos, contacts, and more to your laptop. This creates a single backup file, not individual photo files.
  5. To access individual photos later, you’ll need to restore the backup or use a different method.

Method 4: Cloud Services (Google Photos, OneDrive)

  1. On your phone, open the Google Photos app (or your preferred cloud service).
  2. Ensure backup is enabled: Tap your profile picture > Photos settings > Back up & sync and turn it on.
  3. Wait for the photos to upload (this may take a while for large libraries).
  4. On your laptop, open a web browser and go to photos.google.com (or the service’s website).
  5. Sign in with the same Google account, select the photos, and download them to your laptop.

Common Mistakes

  • Not changing the USB mode: Leaving it on “Charging only” means your laptop won’t see the phone. Always select “Transfer files.”
  • Using a charge-only cable: Some cables lack data wires. Try a different cable if the connection isn’t recognized.
  • Copying instead of moving: If you copy, the photos stay on your phone, which may fill up storage. Use “Cut” or delete after confirming the transfer.
  • Forgetting to unlock the phone: If the screen is locked, the laptop may not access the files.
  • Looking in the wrong folder: Photos taken with the camera are in DCIM/Camera, not in Downloads or Documents.

Tips

  • For very large transfers (hundreds of photos), use a USB cable – it’s much faster than Wi-Fi.
  • Organize your photos on your laptop into date or event folders to keep things tidy.
  • Use a cloud service as a backup, not as your primary storage, to free up space on your phone.
  • If you transfer photos regularly, consider using Samsung Smart Switch for a full backup once a month.
  • Keep your phone’s software updated to avoid connection bugs.

Troubleshooting

Laptop doesn’t recognize the phone: Try a different USB port, a different cable, or restart both devices. On Windows, update the USB drivers via Device Manager. On Mac, install Android File Transfer (free from the Android website).

Transfer speed is very slow: Make sure no other large files are being transferred. Try closing unnecessary apps on your phone. If using Wi-Fi, move closer to the router.

Some photos are missing: Check if they are stored on an SD card. Navigate to SD Card > DCIM > Camera in File Explorer. Also check the “Secure Folder” if you have one – photos there are not visible in the normal Gallery.

Photos won’t open on laptop: This is rare, but if a photo is corrupted, try transferring it again individually. If the file extension is HEIC (iPhone format), your S20 Ultra doesn’t produce those – so it’s likely a different issue.

Nearby Share doesn’t find the laptop: Ensure both devices have Wi-Fi and Bluetooth enabled. On Windows, check that Nearby Share is set to “Everyone” or “My devices” in Settings > System > Nearby sharing.

Frequently Asked Questions

Why can’t I see my photos when I connect via USB?

Most likely you haven’t changed the USB mode to “Transfer files.” Swipe down the notification bar, tap the USB notification, and select “Transfer files.”

Can I transfer photos without a cable?

Yes, you can use Nearby Share (Windows) or a third-party app like Send Anywhere. Cloud services also work without a cable.

Does the S20 Ultra support USB-C to USB-C?

Yes, the S20 Ultra has a USB-C port. You can use a USB-C to USB-C cable to connect to a laptop with a USB-C port.

How do I transfer photos to a Mac?

Use a USB cable and install Android File Transfer on your Mac. Alternatively, use cloud services or a Wi-Fi transfer app.

Will transferring photos delete them from my phone?

No, copying does not delete. Only if you choose “Cut” or delete them manually after the transfer will they be removed.

What is the fastest way to transfer 500 photos?

The USB cable method is the fastest. It can transfer hundreds of photos in a few minutes, depending on file sizes.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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