sodcalculator

10 Tech How-To

Transfer WhatsApp Messages from Android to PC or Mac

Guide 10-10839 · Updated · Step by step

This guide walks you through moving your WhatsApp chat history from an Android phone to a Windows PC or a Mac. You’ll end up with a readable backup of your conversations (including photos and videos) that you can browse, search, and store outside your phone. No special software is required for the basic method—just a USB cable and a few minutes.

What You’ll Need

  • Your Android phone with WhatsApp installed and your chat history intact.
  • A USB cable that supports data transfer (not just charging).
  • A Windows PC or Mac with a USB port and a web browser.
  • Enough free disk space on the computer for the backup file (usually a few hundred MB to several GB, depending on your media).
  • Optional: Google Drive account if you want to use the cloud backup method.

Step-by-Step

There are two reliable ways to get your WhatsApp messages onto a computer. The first uses a USB cable and works on both Windows and Mac. The second uses Google Drive and is handy if you don’t have a cable handy.

Method 1: USB Cable (Works on Windows and Mac)

  1. Create a local backup on your phone. Open WhatsApp, tap the three dots (⋮) in the top-right corner, go to Settings → Chats → Chat backup, and tap Back up. This ensures the backup file is current.
  2. Connect your phone to the computer using the USB cable. On your phone, a notification will appear asking what the USB connection is for. Choose File Transfer (or MTP) mode. If you don’t see this, swipe down from the top of the screen and tap the USB notification to change it.
  3. Open the phone’s storage on your computer. On Windows, open File Explorer and look for your phone under This PC or Devices and drives. On a Mac, you may need to install Android File Transfer (free from the Android website) if it doesn’t appear automatically in Finder.
  4. Navigate to the WhatsApp folder. Inside your phone’s storage, go to Internal storage → WhatsApp → Databases. You’ll see files named msgstore-YYYY-MM-DD.1.db.crypt14 (or similar). The most recent one is usually msgstore.db.crypt14.
  5. Copy the database file(s) to your computer. Select the newest msgstore file (and optionally the msgstore.db.crypt14 file) and copy it to a folder on your PC or Mac. This file contains all your messages.
  6. Copy your media files (optional). If you also want your photos, videos, and voice notes, go back to the WhatsApp folder and copy the Media subfolder to your computer. This can be large, so only copy what you need.
  7. View your messages. The backup file is encrypted and not human-readable. To read it, you can use a free third-party viewer like WhatsApp Viewer (for Windows) or WAMR (for Mac). These tools let you open the .crypt14 file and display the conversations in a readable format. Alternatively, you can keep the file as an archive and restore it later to a phone if needed.

Method 2: Google Drive (No Cable Needed)

  1. Ensure your WhatsApp is backed up to Google Drive. Open WhatsApp → Settings → Chats → Chat backup. Tap Back up to Google Drive and choose a frequency (e.g., Daily). Then tap Back up to force an immediate backup.
  2. Open Google Drive on your computer. Go to drive.google.com in your browser and sign in with the same Google account you used for the backup.
  3. Find the backup file. In Google Drive, look for a folder named WhatsApp (or search for msgstore). The backup is stored as msgstore-YYYY-MM-DD.1.db.crypt14 inside that folder.
  4. Download the file. Right-click on the file and select Download. It will be saved to your computer’s Downloads folder.
  5. Read the messages. As with the USB method, you’ll need a viewer tool to open the encrypted file. Use the same free tools mentioned above.

Common Mistakes

  • Using a charge-only cable. Some USB cables only supply power and don’t transfer data. If your computer doesn’t recognize your phone, try a different cable.
  • Not choosing File Transfer mode. If you leave the phone on “Charging only,” the computer won’t see the files. Always select File Transfer when prompted.
  • Copying the wrong database file. The file named msgstore.db.crypt14 is the most recent backup. Older files have dates in their names. Make sure you copy the newest one.
  • Forgetting to back up first. If you haven’t manually backed up, the database file might be outdated. Always tap Back up in WhatsApp before copying.
  • Expecting the file to open as plain text. The .crypt14 file is encrypted. You can’t double-click it and read it. You need a viewer or you must restore it to a phone.

Tips

  • Keep a regular backup schedule. Set WhatsApp to back up daily to Google Drive so you always have a recent copy.
  • Use the “Include videos” option. In Chat backup settings, enable Include videos if you want video messages in your backup. This will make the backup larger but more complete.
  • Organize your copied files. Create a folder on your computer named WhatsApp Backups and store the database and media files there with clear dates.
  • Consider a third-party tool for easier reading. Apps like Backuptrans or MobileTrans (paid) can export chats to PDF or text directly, but the free viewer route works fine for most people.
  • Check the file size before copying. If your media folder is huge, you might want to copy only selected subfolders (e.g., Media/WhatsApp Images) to save time.

Troubleshooting

  • Computer doesn’t recognize my phone. Try a different USB port, a different cable, and make sure the phone is unlocked. On Windows, you may need to install the phone’s USB drivers (usually automatic). On Mac, install Android File Transfer.
  • I see the phone but can’t access the WhatsApp folder. Make sure you’re looking in Internal storage, not the SD card (unless you set WhatsApp to save to SD). Also, ensure the phone is in File Transfer mode, not just charging.
  • The backup file is 0 KB or very small. This usually means the backup failed. Go back to WhatsApp and manually back up again, ensuring you have enough free space on your phone and a stable connection.
  • I can’t open the .crypt14 file. As mentioned, you need a viewer. If the viewer fails, try a different one or check that the file isn’t corrupted (try downloading again).
  • Google Drive backup not showing. Make sure you’re logged into the same Google account on your phone and computer. Also, the backup might take a few minutes to appear after you tap “Back up.”

Frequently Asked Questions

Can I transfer WhatsApp messages from Android to iPhone using this method?

No, this guide is for transferring to a PC or Mac. Moving to an iPhone requires the official “Move to iOS” app or a third-party tool, and it’s more complex.

Will my messages be deleted from my phone after copying?

No, copying the backup file to your computer does not remove anything from your phone. It’s a copy, not a move.

Can I read the backup file in a text editor like Notepad?

No. The file is encrypted and binary. You need a dedicated viewer or you must restore it to a phone.

How do I restore the backup to a new Android phone later?

Place the msgstore.db.crypt14 file into the Databases folder on the new phone (after installing WhatsApp), then open WhatsApp and follow the prompt to restore from local backup.

Are my messages safe on Google Drive?

Yes, they are stored in your private Google Drive account, protected by your Google account credentials. Only you can access them.

Does this method include voice messages?

Yes, voice messages are stored in the Media/WhatsApp Voice Notes folder, which is part of the Media folder you copy.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

More in this bed

The whole Tech How-To bed →