Turn Off Audio and Video Calls on X (Twitter)

You can limit or disable audio and video calls on X by changing who is allowed to call you in the app’s direct-message settings. The available controls can vary by app version and account, so start by checking the call privacy options; if you do not see them, use the fallback steps below to reduce unwanted contact.

What You’ll Need

• Access to your X account in the X app or on the X website.
• An up-to-date app is helpful, because settings and labels can change.

Step-by-Step

1. Open your direct-message settings. In the X app, tap your profile picture or navigation menu, then choose Settings and privacy. Tap Privacy and safety, then look for Direct Messages or Messages. On the website, open More, then Settings and privacy, and go to Privacy and safety and Direct Messages. Labels and placement may differ slightly.
2. Find the call controls. Look for an option such as Enable audio and video calling, Audio and video calls, or a control that determines who can call you. If there is a master switch for calls, turn it off. This is the most direct way to stop incoming X calls when your account has that setting.
3. If there is no master switch, restrict who can call. X may offer choices such as people in your address book, people you follow, or verified users. Select the narrowest group you are comfortable with. To prevent calls from people you do not know, avoid an option that allows calls from everyone. Read the description under each choice before selecting it.
4. Review message-request controls. In the same Direct Messages area, check who can send you message requests. Restricting requests can reduce contact from unfamiliar accounts and may also limit the people able to reach you through calling. This is not necessarily the same as turning calls off, so treat it as an additional privacy measure rather than a guaranteed call switch.
5. Save or confirm the change. Some settings apply as soon as you tap them; others may require a confirmation or save button. Return to the previous screen and reopen the call setting to make sure the option you chose is still selected.
6. Check an existing conversation. Open a direct-message conversation and inspect its information or options menu. If X offers a call-related control for that conversation, use it to limit contact from that account. A conversation-level setting or mute may apply only to that person, not to all callers.
7. Block or report persistent unwanted callers. Open the account’s profile or the conversation menu and choose Block if you do not want that account to contact you. Use Report when the contact appears abusive or violates X’s rules. Blocking is account-specific; it does not disable calls from everyone else.

Common Mistakes

• Looking only under Notifications. Call access is generally controlled through privacy or direct-message settings, not just notification preferences.
• Confusing silencing with disabling. Muting notifications may stop a ringtone or alert but may not prevent an incoming call from being placed. Check whether the setting changes who can call you.
• Assuming one setting covers every account. A call restriction may apply only to certain people or conversations. Check the wording and any audience choices shown on your screen.
• Expecting a block to affect everyone. Blocking one account does not turn off calls from other accounts, and a person may still be able to contact you through other accounts.
• Using an old menu path. X changes its interface. If a label is missing, search within Settings and privacy for “Direct Messages,” “calls,” or “audio and video.”

Tips

• Choose a call audience that fits how you use X. Restricting calls to people you follow may be more practical than allowing calls from everyone, while still leaving a way for known contacts to reach you.
• Review message-request settings as well as call settings. These controls address different kinds of contact and may work together to reduce unwanted approaches.
• Keep the app updated and check the setting again after a major app update. Updated menus can move, and account features may change.
• If you only want a break from alerts, use your device’s notification controls or Do Not Disturb. Remember that this generally silences alerts rather than preventing calls from being initiated.
• Be cautious about granting contacts access. If X offers an address-book-based call option, consider whether you want the app to use your contacts before enabling it.

Troubleshooting

The call option is missing: Update X, close and reopen it, then check Settings and privacy > Privacy and safety > Direct Messages. Menu names may differ between the app and website. If the option is still absent, your account or current version may not have a separate call toggle. Restrict message requests, block unwanted accounts, and use device-level notification controls as alternatives.

You still receive calls after changing the setting: Reopen the setting and confirm that the change persisted. Check whether you selected a limited audience rather than switched calls off, and whether the caller falls within the audience you allowed. Also review any conversation-specific options. If calls continue from an account you do not want contacting you, block that account.

You hear no ringtone but still see calls: Your phone may be silencing X notifications. Check the device’s notification settings for X and its sound permissions. Restoring notifications may make alerts visible again, but it will not change who is allowed to call you on X.

The setting will not save: Check your internet connection, restart the app, and try again. Sign out and back in only if necessary, and make sure you can access your account before doing so. If the problem persists, try the other platform or consult X Help for current account-specific guidance.

Frequently Asked Questions

Can I turn off audio calls but keep video calls?
That depends on the controls X shows for your account. If there is only one audio-and-video calling switch, it controls both together; separate controls may not be available.

Can I disable calls for everyone on X?
If your Direct Messages settings include a master call switch, turn it off. Otherwise, choose the most restrictive available audience and block accounts you do not want contacting you.

Does muting someone stop them from calling?
Not necessarily. Muting usually limits notifications or visibility. Use a call privacy control or block the account if you need to prevent contact from that person.

Will turning off call notifications stop calls?
No. Notification settings can silence alerts, but they may not stop someone from placing a call. Change the call audience or disable calling in X’s privacy settings where available.

Can I change the setting on a computer?
Check More > Settings and privacy > Privacy and safety > Direct Messages on the website. If the control is unavailable there, try the app.

Will people know I turned off calls?
X may not send a specific notice when you change a privacy setting. Someone may simply find that they cannot call you, depending on the option you selected.

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