Locked out of your Samsung Galaxy Note 20? Whether you forgot the PIN, pattern, or password, this guide walks you through every reliable way to regain access. You’ll learn the official Samsung method, Google’s fallback, and the factory reset option—plus how to avoid common pitfalls. No prior technical skills are needed, but you’ll need your Google account credentials or a PC for some methods.
What You’ll Need
- Your Samsung Note 20 (charged above 50%)
- Your Google account email and password (for the Google account method)
- A PC or another phone for the Find My Mobile method (optional)
- USB cable if using Smart Switch (optional)
Step-by-Step
Method 1: Use Samsung Find My Mobile (Recommended)
- On a computer or another device, go to findmymobile.samsung.com.
- Sign in with the same Samsung account that is linked to your Note 20. If you don’t remember, check your phone’s box or previous emails from Samsung.
- Once logged in, you’ll see a list of your devices. Select your Note 20.
- In the left menu, click Unlock. (If you don’t see it, your device may not support remote unlock, or the option is hidden until you verify your identity.)
- Confirm your Samsung account password again when prompted.
- Wait a few seconds. The phone will unlock and the lock screen will be cleared. You can then set a new password.
Method 2: Google Account (Android 4.4 or earlier only)
This method only works on very old Android versions. The Note 20 runs Android 10+, so it won’t work. Skip to Method 3.
Method 3: Factory Reset (Last Resort)
This erases all data on your phone, but it removes the lock. You’ll need to know your Google account password afterward to set up the phone (Factory Reset Protection).
- Turn off the phone.
- Press and hold Volume Up and Power buttons simultaneously until the Samsung logo appears, then release.
- You’ll see the Android recovery menu. Use the volume keys to navigate and the power button to select.
- Scroll to Wipe data/factory reset and press the power button.
- Select Yes to confirm.
- After the reset, select Reboot system now.
- The phone will restart and show the setup screen. You’ll need your Google account credentials to proceed.
Method 4: Smart Lock (If You Set It Up Before)
If you previously enabled Smart Lock (e.g., trusted place, trusted device, or on-body detection), you might be able to bypass the lock screen automatically.
- Try to wake the screen. If Smart Lock is active, it may skip the lock screen.
- If it doesn’t, try connecting a trusted Bluetooth device (like your smartwatch) or moving to a trusted location (like home) and then waking the screen.
- If the lock screen still appears, this method won’t work.
Common Mistakes
- Using the wrong Samsung account: The Find My Mobile method only works if you’re signed in with the same account that’s on the phone. Double-check your email.
- Forgetting Google credentials after factory reset: If you reset without knowing your Google password, you’ll be stuck at the verification screen. Write it down before resetting.
- Entering recovery mode incorrectly: On some Note 20 units, you need to press Volume Up + Power and hold for a few seconds, not just tap. Also, make sure the phone is completely off, not just screen off.
- Assuming the Google account method works: That trick was removed in Android 5.0. Don’t waste time trying it on a Note 20.
Tips
- Back up regularly: Use Samsung Cloud or Google One so a reset doesn’t lose your photos and contacts.
- Set a memorable password: Use a pattern or PIN you can remember, but avoid obvious ones like 1234.
- Enable Find My Mobile before you need it: Go to Settings > Biometrics and security > Find My Mobile and turn on Remote unlock.
- Keep your Samsung account password safe: Use a password manager so you can always access Find My Mobile.
- Try all methods before resetting: A factory reset is destructive. Exhaust the other options first.
Troubleshooting
Find My Mobile says “Unlock” is unavailable
- Make sure your phone is connected to the internet (Wi-Fi or mobile data). If it’s off, turn it on and wait a minute.
- Check if you have two-factor authentication enabled for your Samsung account. You may need to enter a verification code sent to your email or phone.
- If the option is greyed out, your phone may not support remote unlock due to carrier restrictions. In that case, use the factory reset method.
Factory reset doesn’t remove the lock
- If the phone still asks for a password after reset, you’re hitting Factory Reset Protection (FRP). You must enter the Google account credentials that were previously synced on the phone. If you don’t have them, you cannot bypass FRP legally.
- Try signing in with a different Google account that was used on the phone (e.g., a secondary account).
Phone is stuck in recovery mode
- Press and hold Volume Down + Power for 10 seconds to force restart. If that doesn’t work, hold Volume Down + Power for 20 seconds.
- If it still loops, connect to a PC and use Smart Switch to do an emergency recovery (this will also wipe data).
You don’t remember your Samsung account password
- Go to the Samsung account sign-in page and click “Forgot password?” to reset it via email or phone number.
- If you can’t reset it, you’ll have to use the factory reset method, but you’ll still need your Google account password for FRP.
Frequently Asked Questions
Can I unlock my Note 20 with my Google account?
No. The Google account unlock trick was removed in Android 5.0. The Note 20 runs Android 10 or later, so it won’t work.
Will a factory reset remove the lock screen?
Yes, it removes the lock screen, but it also erases all your data. After reset, you’ll need to enter the Google account that was previously on the phone to bypass FRP.
Is there any way to unlock without losing data?
Yes, if you have Find My Mobile enabled and remember your Samsung account credentials. Otherwise, a factory reset is the only option, and it erases data.
How long does Find My Mobile take to unlock?
Usually under a minute, as long as the phone is on and connected to the internet. If it’s off, you’ll need to turn it on first.
What if I don’t have a Samsung account?
If you never set up a Samsung account, you can’t use Find My Mobile. You’ll have to use the factory reset method, but you’ll still need Google credentials for FRP.
Can I use Smart Switch to unlock?
No, Smart Switch is for backup and restore, not for removing locks. It can, however, do an emergency recovery that wipes the phone, but that’s the same as a factory reset.
Related
General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.
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