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10 Tech How-To

How to Unpin Someone on Snapchat

Guide 10-39493 · Updated · Step by step

Unpinning someone on Snapchat removes their conversation from the top of your Chat list; it does not delete the chat, remove the person as a friend, or notify them. You can do it from the Chat screen in the Snapchat app, and the conversation will return to its usual position in your list.

What You’ll Need

  • The Snapchat app installed on your iPhone or Android phone.
  • Access to the Snapchat account where the conversation is pinned.
  • An internet connection, especially if the chat list is not loading or updating.

Step-by-Step

  1. Open Snapchat. Sign in to the account that has the pinned conversation. If you are already signed in, Snapchat may open to the camera screen.
  2. Go to your Chat list. Tap the chat icon at the bottom of the screen. Depending on your app layout, you may also be able to swipe right from the camera screen to open Chat.
  3. Find the pinned conversation. Look near the top of the list for the person’s name or Bitmoji. A pin symbol beside the conversation can help identify it. Make sure you select the right chat before changing anything.
  4. Open the conversation’s options. Press and hold the person’s name in the Chat list. A menu should appear. On some app versions, you can also open the chat, tap the person’s name or profile at the top, and find the chat settings there.
  5. Choose the unpin option. In the menu, tap Chat Settings if that is shown, then tap Unpin Conversation. In some versions, Unpin Conversation appears directly in the menu. Confirm the choice if Snapchat asks you to.
  6. Check the Chat list. The conversation should no longer be fixed at the top. It may move down according to recent activity, so scroll if you do not see it immediately. Unpinning does not erase the messages.

Common Mistakes

  • Deleting the chat instead of unpinning it. Options such as clearing a conversation or deleting messages are different from unpinning. Choose the specific unpin option if you only want to change the chat’s position.
  • Removing or blocking the person by mistake. Unpinning does not require unfriending or blocking anyone. Avoid those options unless you intend to change the connection or contact settings.
  • Looking in the wrong place. The pin control is associated with the conversation’s settings, not necessarily the person’s general profile page. Start from the Chat list and open that conversation’s menu.
  • Assuming the chat disappeared. Once unpinned, a conversation can move lower in the list. It has not necessarily been deleted; look for the name or use Chat search.
  • Expecting the option to have identical wording everywhere. Snapchat updates its interface, and menus can differ by device or app version. Look for Unpin Conversation in the chat-specific settings.

Tips

  • If you have several pinned chats, check each one before changing it so you do not unpin the wrong person.
  • Use the Chat search field to find a conversation that moves down the list after unpinning.
  • If you want to pin the conversation again later, open its menu and look for Pin Conversation or a similarly named option.
  • Keep Snapchat updated through your device’s app store. Updating can provide a more consistent interface and resolve display issues.
  • Unpinning is a local organization change. It does not send a message to the other person or change whether either of you can contact the other.

Troubleshooting

The unpin option is missing: Confirm that you are in the Chat list and opening the menu for the correct conversation. Try pressing and holding the name. If the menu only shows general chat options, open the conversation, tap the person’s name or profile at the top, and inspect the chat settings. Menu wording and placement can vary with app updates.

The conversation still looks pinned: Close the menu and return to the Chat list. Pull down to refresh if the screen supports it, or leave Chat and open it again. Check for a pin symbol and whether the conversation stays above newer chats. If it does, repeat the unpin steps and make sure you confirmed the action.

Snapchat is not responding or the list will not update: Check that your connection is working, then close and reopen the app. Restarting the phone may help if the interface remains stuck. Avoid clearing a conversation as a workaround, because that is a separate action and may affect what is displayed in your Chat list.

You cannot find the person: Search for their name in Chat. If the conversation is not in your list, check that you are signed in to the correct account. A chat may also be lower down because of its activity; unpinning itself does not remove the person or delete the conversation.

It still does not work after updating: Check Snapchat’s in-app support options for current troubleshooting guidance. Do not share your password or sign-in codes with anyone offering to fix the setting.

Frequently Asked Questions

Will someone know if I unpin them?
No notification is sent when you unpin a conversation. It changes how the chat is arranged in your Chat list.

Does unpinning delete the conversation?
No. It removes the conversation’s pinned position, not the chat or its messages. The chat may move lower in your list.

Can I unpin someone on Snapchat for Android and iPhone?
Yes. The process is generally similar on both, though menu placement or wording can vary between app versions.

Why is the conversation still at the top after I unpinned it?
It may remain near the top because it has recent activity, or the list may not have refreshed. Reopen Chat and check whether the pin symbol is gone.

Can I pin the person again?
Usually, yes. Open the conversation’s options and choose the available pin option. The exact label may differ by app version.

Does unpinning unfriend or block the person?
No. Unpinning only changes the chat’s position. It does not alter your friendship or blocking settings.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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