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10 Tech How-To

Move to iOS App: Step-by-Step Transfer Guide

Guide 10-12179 · Updated · Step by step

Switching from Android to iPhone is exciting, but moving your photos, contacts, and messages can feel like a chore. The Move to iOS app transfers your digital life wirelessly, so you can start using your new iPhone without losing what matters. This guide walks you through the entire process, from preparing both phones to troubleshooting common hiccups.

What You’ll Need

  • Your Android phone with the Move to iOS app installed (download from Google Play).
  • Your new iPhone, during initial setup (the transfer works only when setting up a new iPhone, not after it’s already configured).
  • A stable Wi-Fi connection for both devices.
  • Enough free storage on your iPhone to hold the data you’re moving.
  • Both phones plugged into power to avoid battery drain.

Step-by-Step

  1. Start fresh on your iPhone. If you’ve already set it up, you’ll need to erase it: go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings. This returns it to the “Hello” screen.
  2. Begin iPhone setup. On the “Hello” screen, follow the prompts until you reach the “Apps & Data” screen. Tap “Move Data from Android.”
  3. Open Move to iOS on your Android. Launch the app and tap “Continue.” Accept the terms and conditions.
  4. Wait for the code. Your iPhone will show a ten-digit code. Enter it on your Android phone. This pairs the two devices over a private Wi-Fi network.
  5. Choose what to transfer. The app will show a list of data types: Contacts, Message History, Camera Roll (photos and videos), Mail Accounts, Calendars, and more. Select what you want and tap “Continue.”
  6. Wait for the transfer. The app will show a progress bar. Keep both phones close together and don’t use either device until it finishes. The time depends on how much data you’re moving.
  7. Finish setup. When the transfer completes, tap “Done” on your Android and continue setting up your iPhone. Your data will be waiting for you.
  8. Move additional content. For apps, music, and books, you’ll need to reinstall them manually from the App Store. For WhatsApp history, use the dedicated “Transfer WhatsApp Data” option within the app.

Common Mistakes

  • Skipping the erase step: If your iPhone is already set up, the Move to iOS option won’t appear. You must erase it first.
  • Interrupting the transfer: Switching apps, locking the screen, or moving too far apart can break the connection. Keep both devices still and awake.
  • Not updating apps: Move to iOS transfers data, not apps. You’ll need to download your apps again from the App Store.
  • Ignoring storage space: If your iPhone doesn’t have enough free space, the transfer may fail or skip items. Check your storage before starting.
  • Transferring too much at once: Moving years of photos and videos can take hours. If possible, use a computer or cloud service for large media libraries and keep the Move to iOS transfer for essential data.

Tips

  • Use a wired connection for large files: If you have hundreds of gigabytes, consider using a Lightning-to-USB cable with a dongle to connect your Android directly to your iPhone. Move to iOS supports this for faster, more stable transfers.
  • Charge both devices: A long transfer can drain batteries. Plug both phones into chargers before you start.
  • Keep your Android on: The transfer stops if your Android goes to sleep. Adjust your screen timeout to 10+ minutes or keep tapping the screen.
  • Transfer WhatsApp separately: The app has a dedicated WhatsApp transfer option. Make sure you select it and have the latest WhatsApp version on both phones.
  • Use a private Wi-Fi network: The transfer uses a direct connection, but a stable home network helps. Avoid public or congested networks.

Troubleshooting

  • The code doesn’t appear or is rejected: Restart both phones, close the Move to iOS app, and try again. Make sure your iPhone is on the “Apps & Data” screen and your Android has a stable internet connection.
  • The transfer gets stuck at “Preparing”: This is common with large libraries. Wait 10-15 minutes. If nothing changes, cancel and restart the transfer. For very large photo libraries, try transferring only the last year’s worth.
  • Transfer fails midway: Check that both devices are still on and within a few feet of each other. If the Wi-Fi dropped, restart the process. You can also try the wired connection method.
  • Photos don’t appear after transfer: They may still be processing. Open the Photos app and wait. If they don’t show up, check iCloud storage and ensure “Optimize iPhone Storage” isn’t hiding them.
  • Contacts didn’t transfer: Go to Settings > Contacts > Default Account and make sure your iCloud account is selected. If the issue persists, export your contacts as a VCF file from Android and email it to yourself, then import it on the iPhone.
  • WhatsApp history is missing: The transfer must be done during initial setup. If you skipped it, you’ll need to reset your iPhone and try again. Also, make sure WhatsApp is the latest version on both phones.

Frequently Asked Questions

Does Move to iOS work after the iPhone is already set up?

No. The app only works during the initial setup of a new iPhone. If you’ve already set it up, you’ll need to erase it and start over.

Can I transfer apps with Move to iOS?

No, the app transfers data like contacts, photos, and messages, but not the apps themselves. You’ll need to reinstall them from the App Store.

How long does the transfer take?

It depends on the amount of data. A few hundred photos might take 10-20 minutes, while a large media library can take several hours.

Does Move to iOS transfer WhatsApp messages?

Yes, but only if you select the WhatsApp option during the transfer and have the latest WhatsApp installed on both phones. The transfer must happen during initial setup.

What if I don’t have enough iCloud storage?

Move to iOS transfers data directly to your iPhone, not iCloud. You only need enough free space on the iPhone itself. However, if you enable iCloud Photos, you’ll need sufficient iCloud storage.

Can I use Move to iOS with a Samsung Galaxy?

Yes, the app works with any Android phone running Android 4.0 or later, including Samsung, Google Pixel, OnePlus, and others.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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