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10 Tech How-To

iPhone Force Restart Not Working? Fixes

Guide 10-35925 · Updated · Step by step

If your iPhone force restart isn’t working, you’re likely using the wrong button sequence for your model, or the device is in a state where it won’t respond to the standard method. The fix is to verify your exact iPhone model’s button combination and, if that fails, try a hard reset via a computer or a recovery mode restore. This guide covers the correct sequences, why they fail, and what to do next.

Why Force Restart Fails

A force restart (also called a hard reset) is designed to interrupt the iOS software without erasing your data. It fails for a few common reasons:

  • Wrong button sequence: iPhone models with Face ID (iPhone X and later) use a different combination than models with a Home button. Using the older Home+Power method on a Face ID iPhone does nothing.
  • Buttons not pressed simultaneously: The sequence requires quick, precise presses. If you hold the side button too long or press the volume buttons in the wrong order, the phone may ignore it.
  • Hardware issue: A stuck or damaged button, or a faulty charging port (which can prevent the battery from providing enough power) can make the phone unresponsive to any button input.
  • Deep software freeze: In rare cases, the iOS kernel can hang so completely that it ignores even the hardware reset signal. This usually requires a computer-based recovery.

Correct Force Restart by Model

Here are the exact steps for each iPhone generation. Follow them quickly and don’t pause between presses.

iPhone 8 or later (including SE 2nd/3rd gen, X, 11, 12, 13, 14, 15, 16)

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Press and hold the Side button (right edge) until the Apple logo appears, then release. This usually takes about 10 seconds.

iPhone 7, 7 Plus

  1. Press and hold both the Side button and the Volume Down button simultaneously.
  2. Keep holding until the Apple logo appears, then release.

iPhone 6s or earlier, and iPhone SE (1st gen)

  1. Press and hold both the Home button and the Top (or Side) button simultaneously.
  2. Keep holding until the Apple logo appears, then release.

What to Do When the Standard Method Fails

If you’ve confirmed you’re using the right sequence and the phone still won’t restart, try these steps in order:

  1. Charge for 30 minutes: Plug into a wall charger (not a computer) and wait. A completely drained battery can make the phone appear dead, and the force restart won’t work until there’s enough power.
  2. Check for debris: Inspect the Lightning or USB-C port with a flashlight. Lint or dirt can prevent charging. Use a soft toothpick to gently remove any visible debris, but never use metal tools.
  3. Try a different cable and charger: A faulty cable is a common cause of a phone that seems unresponsive but is actually just out of battery.
  4. Connect to a computer: Plug the iPhone into a PC or Mac with the latest iTunes (or Finder on macOS Catalina and later). If the computer recognizes the phone, you may see an option to “Update” or “Restore.” Choose Update first—it keeps your data while reinstalling iOS.

Recovery Mode as a Last Resort

If the computer doesn’t recognize the phone normally, you can force it into Recovery Mode. This is a deeper reset that allows a firmware restore. It erases your data, but if the phone won’t restart at all, it’s often the only way to bring it back.

  1. Connect the iPhone to your computer with a cable.
  2. On the iPhone, perform the force restart sequence but don’t release the buttons when the Apple logo appears. Keep holding until you see a screen with a computer icon and a cable.
  3. On the computer, a dialog will appear offering to Update or Restore. Choose Restore to wipe and reinstall iOS.

If Recovery Mode also fails, the next step is DFU (Device Firmware Update) mode, which is even deeper. The button sequence for DFU is model-specific and more finicky; if you’re not comfortable, it’s best to take the phone to an Apple Store or authorized repair center.

Common Misconceptions

Many people believe a force restart will erase their data. It does not. It’s a hardware-level reset that only clears memory (RAM), not storage. Your apps, photos, and settings remain intact.

Another misconception is that holding the Side button alone will eventually restart the phone. On modern iPhones, holding the Side button only triggers Siri or the power-off slider. It does not force a restart.

Also, note that a force restart is different from a “normal” restart (swipe to power off). A normal restart closes apps cleanly; a force restart is for when the screen is frozen or the system is unresponsive.

When to Seek Professional Help

If you’ve tried all the above and the phone still won’t respond, it’s likely a hardware failure, not a software glitch. Common culprits include:

  • A cracked or damaged logic board.
  • A broken power or volume button flex cable.
  • Water damage that has corroded internal components.

In these cases, DIY repairs are risky. A qualified technician can diagnose the exact issue and replace the faulty part. There’s no software trick that can fix a physical failure.

Frequently Asked Questions

Why does my iPhone not force restart even with the correct buttons?

If you’re pressing the correct sequence and nothing happens, the most likely causes are a dead battery, a stuck button, or a hardware failure. Charge for 30 minutes first, then try again. If it still fails, connect to a computer and attempt recovery mode.

Will a force restart delete my photos or apps?

No. A force restart is equivalent to unplugging and replugging a computer—it clears RAM but does not touch your storage. All your data remains exactly as it was.

How long should I hold the side button during a force restart?

For iPhone 8 and later, you hold the side button for about 10 seconds after pressing the volume buttons. For iPhone 7 and 6s/SE, hold both buttons simultaneously for about 10 seconds. You’ll see the Apple logo when it works.

Can I force restart an iPhone with a broken screen?

Yes, as long as the buttons work and the screen can show the Apple logo. If the screen is completely black due to a display failure, the force restart may still work, but you won’t see the logo. Connect to a computer to check if the phone is recognized.

What’s the difference between force restart and recovery mode?

A force restart simply reboots the operating system. Recovery mode is a special boot state that allows you to reinstall iOS via a computer. Recovery mode is used when the phone won’t boot normally, and it erases your data if you choose “Restore.”

My iPhone is stuck on the Apple logo. Should I force restart?

Yes, a force restart is the first thing to try for a boot loop. If it doesn’t break the loop, you’ll need to put the phone in recovery mode and restore it with a computer.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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