sodcalculator

10 Tech How-To

iPhone Not Receiving Texts From Android? Fix It

Guide 10-29479 · Updated · Step by step

If your iPhone isn’t receiving texts from Android phones, the fix is usually a quick settings change: turn off iMessage, reset network settings, or have the Android user delete the thread and resend. Below are the exact steps, why this happens, and how to prevent it from recurring.

Why This Happens: iMessage vs. SMS

The core issue is that iMessage and Android’s default messaging (SMS/MMS) are different systems. iMessage is Apple’s proprietary service that sends blue bubbles over the internet, while Android phones send standard SMS (text) or MMS (media) through your carrier. When you switch from an Android to an iPhone, your phone number may remain registered with iMessage. Other iPhone users will still send you iMessages, but Android users send SMS. If your iPhone isn’t set to receive SMS properly, those messages never arrive.

Another common cause is a glitch in the carrier settings or a temporary network issue. Sometimes, the Android user’s phone is still trying to send an iMessage to your number (if you previously had an iPhone), which fails silently. This is called the “blue bubble” problem.

Step-by-Step Fixes to Try

  1. Turn off iMessage and turn it back on: Go to Settings > Messages and toggle off iMessage. Wait 10 seconds, then toggle it back on. This re-registers your number with Apple’s servers.
  2. Reset Network Settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This clears Wi-Fi, Bluetooth, and carrier settings, which often resolves SMS delivery issues. You’ll need to re-enter Wi-Fi passwords afterward.
  3. Check your SMS/MMS settings: In Settings > Messages, make sure Send as SMS is enabled (green toggle). Also, under Settings > Messages > MMS Messaging, ensure it’s on. If you’re on a carrier that requires it, also check Settings > Cellular > Cellular Data Options > Enable LTE (or 5G) and make sure Voice & Data is set to LTE or 5G, not 2G/3G only.
  4. Ask the Android user to delete the conversation: If the Android user previously texted you when you had an iPhone, their phone may still be routing messages through iMessage. Have them open the conversation, tap the three-dot menu, and choose Delete conversation. Then start a new message and send again.
  5. Update your iPhone and carrier settings: Go to Settings > General > Software Update. Also, check for carrier settings updates by going to Settings > General > About; if an update is available, a prompt will appear.
  6. Force restart your iPhone: For iPhones with Face ID, press and release Volume Up, then Volume Down, then hold the Side button until the Apple logo appears. For older models with a Home button, hold both Home and Sleep/Wake until the logo appears.

What to Do If the First Fix Fails

If you’ve tried the steps above and still aren’t receiving texts, try these additional checks:

  • Check if you can send texts: If you can send but not receive, the problem is likely on the receiving end. Try sending a text to your own number from another phone.
  • Remove and reinsert your SIM card: Power off your iPhone, eject the SIM tray, reinsert the SIM, and power on. This can refresh your connection to the carrier network.
  • Contact your carrier: Sometimes the carrier needs to reset your SMS provisioning. Call them and ask them to verify that SMS/MMS is active on your line.
  • Check for a full mailbox: If your voicemail or text storage is full, some carriers block incoming texts. Delete old messages and voicemails.

Preventing Future Issues

To avoid this happening again, especially after switching from Android to iPhone, follow these tips:

  • Deregister iMessage before switching: If you’re moving from iPhone to Android, turn off iMessage in Settings > Messages before you switch. You can also use Apple’s self-serve website at selfsolve.apple.com to deregister your number.
  • Keep your iPhone updated: Apple regularly fixes messaging bugs in iOS updates.
  • Use a reliable network: Ensure you have a stable cellular signal or Wi-Fi connection. Messages can fail silently if the network drops.
  • Ask Android users to use RCS: If both you and the Android user have RCS (Rich Communication Services) enabled, you’ll get read receipts and typing indicators, but RCS is not compatible with iMessage. However, RCS messages will still be delivered as SMS/MMS to your iPhone, so you’ll receive them as green bubbles.

Common Misconception: “It’s the Android Phone’s Fault”

Many people assume the Android phone is broken, but the issue is almost always on the iPhone side or a carrier routing problem. Android phones send standard SMS/MMS, which every iPhone can receive. The only exception is if the Android user is using a third-party app that doesn’t fall back to SMS (like some messaging apps that require internet). But with the default Messages app on Android, it always sends SMS/MMS when iMessage isn’t available.

When to Consider a Factory Reset

If none of the above works, a factory reset can clear any software glitch that’s blocking SMS. Before doing this, back up your iPhone to iCloud or your computer. Then go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings. After the reset, set up as a new phone (or restore from backup) and test receiving a text from an Android phone. This is a last resort because it takes time and you’ll lose some settings.

Frequently Asked Questions

Why am I only not receiving texts from one Android user?

If it’s just one person, that person’s phone might be sending messages as iMessage to your number (if you used to have an iPhone). Ask them to delete your conversation and start a new one. Also, have them check that their phone isn’t set to “Send as iMessage” only; they should have “Send as SMS” enabled in their settings.

Do I need to turn off iMessage to receive SMS?

No, you don’t need to turn off iMessage permanently. iMessage and SMS can coexist. Your iPhone will automatically use iMessage when sending to other Apple devices and SMS when sending to Android. Turning off iMessage is only a troubleshooting step to force the system to re-register.

What is the difference between SMS and MMS?

SMS (Short Message Service) is plain text, limited to 160 characters. MMS (Multimedia Messaging Service) allows longer messages and media like photos, videos, and audio. Both are standard protocols that all phones support. If you’re not receiving MMS, check that your MMS settings are enabled and that your carrier plan includes MMS.

Will resetting network settings delete my texts?

No, resetting network settings only clears Wi-Fi networks, Bluetooth pairings, and carrier settings. It does not delete your text messages, contacts, or photos.

Can I receive texts on my iPhone if I’m using an Android phone?

No, your iPhone is the only device that can receive texts sent to your number. If you’ve switched to Android, you must deregister iMessage and ensure your carrier forwards SMS to the new phone. Texts sent to your old iPhone will not appear on the Android unless you set up call/text forwarding, which isn’t supported across platforms.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

More in this bed

The whole Tech How-To bed →