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10 Tech How-To

iPhone X/XS Max Stuck in Boot Loop? Fixes That Work

Guide 10-32156 · Updated · Step by step

If your iPhone X, XS, or XS Max is stuck in a boot loop—showing the Apple logo, restarting, or freezing on the progress bar—the problem is usually a software crash, a failed update, or a hardware fault. You can often fix it yourself with a forced restart, a recovery-mode restore, or a DFU restore, but if those fail, the issue may be hardware-related and require professional service.

What Causes a Boot Loop on iPhone X, XS, and XS Max

A boot loop happens when iOS fails to load completely during startup. The phone powers on, shows the Apple logo, then restarts—sometimes endlessly. Common triggers include:

  • Failed or interrupted iOS update (especially over-the-air updates that lose connection)
  • Corrupted system files from a jailbreak or a bad restore
  • Storage full—iOS needs free space to finish booting
  • Battery or charging issues—a drained or faulty battery can cause repeated restarts
  • Hardware damage—water, drops, or a damaged logic board can prevent boot

On the iPhone X, XS, and XS Max specifically, the notch area houses the TrueDepth camera and Face ID components. If those are damaged, the phone may still boot, but a fault in the display or battery connector can sometimes cause a loop.

Step 1: Force Restart Your iPhone

The simplest fix is a force restart. It doesn’t erase data and works for many temporary glitches. On iPhone X, XS, and XS Max (no home button):

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Press and hold the Side button (on the right) until you see the Apple logo, then release.

If the phone restarts and stays on, you’re done. If it still loops, try charging it for at least 30 minutes with the original cable and a wall adapter, then force restart again. A deeply drained battery can cause a boot loop that looks like a software issue.

Step 2: Put Your iPhone in Recovery Mode

If a force restart doesn’t work, recovery mode lets you reinstall iOS without losing your data (in most cases). You’ll need a computer with the latest iTunes (Windows) or Finder (macOS Catalina or later).

  1. Connect your iPhone to the computer with a cable.
  2. On the iPhone, perform the same button sequence as a force restart, but don’t release the Side button when the Apple logo appears. Keep holding until you see the recovery mode screen—a computer icon with a cable.
  3. On the computer, a dialog will appear: “There is a problem with the iPhone that requires it to be updated or restored.”
  4. Click Update first. This reinstalls iOS while keeping your data. If that fails or takes too long, click Restore to erase the phone and install a fresh copy of iOS.

If you don’t have a computer, you can try using a third-party tool, but be cautious—many are not reliable and may cause more issues.

Step 3: DFU Restore (Last Software Option)

DFU (Device Firmware Update) mode is a deeper restore that bypasses the bootloader. It’s the final software fix before hardware repair. It will erase everything, so only do this if you have a backup or are prepared to lose data.

  1. Connect your iPhone to the computer.
  2. Press and hold the Side button and Volume Down together for 5 seconds.
  3. Release the Side button but keep holding Volume Down for 10 more seconds.
  4. If the screen stays black, you’re in DFU mode. If the Apple logo appears, you missed it—try again.
  5. On the computer, you’ll see a “Recovery Mode” prompt. Choose Restore to reinstall iOS.

DFU mode is tricky—practice the timing if you’re not sure. If you accidentally enter recovery mode instead, just force restart to exit.

When It’s a Hardware Problem

If none of the software fixes work, the boot loop is likely caused by a hardware fault. Common culprits on iPhone X/XS/XS Max:

  • Battery—swollen or damaged battery can cause power issues. If the phone gets hot or the screen bulges, stop using it immediately.
  • Logic board—a short circuit or failed component can prevent boot. This often happens after a drop or water exposure.
  • Display—a cracked or damaged screen can interfere with boot if the connection is loose.
  • Face ID / TrueDepth camera—a fault here can sometimes cause a loop, especially after a screen replacement.

If you suspect hardware, take your iPhone to an Apple Store or an authorized service provider. They can run diagnostics. If you’re out of warranty, third-party repair shops may offer cheaper options, but make sure they use quality parts.

How to Avoid Future Boot Loops

  • Keep iOS updated—but back up before updating, and ensure you have a stable Wi-Fi connection.
  • Don’t let storage fill completely—leave at least 1-2 GB free.
  • Use genuine charging accessories—cheap cables can cause power fluctuations.
  • Back up regularly—to iCloud or a computer, so you can restore without panic.
  • Avoid jailbreaking—it can corrupt system files and make loops more likely.

Frequently Asked Questions

Will a boot loop erase my data?

Not if you fix it with a force restart or recovery mode update. A recovery mode restore will erase your data, but if you have a backup, you can get it back. DFU restore definitely erases everything. Always back up regularly.

Why does my iPhone X keep restarting after the Apple logo?

That’s the classic boot loop. It usually means iOS can’t finish loading. Try a force restart first, then recovery mode. If it still loops, it could be a battery or logic board issue.

Can a dead battery cause a boot loop?

Yes. If the battery is completely drained or faulty, the phone may not have enough power to boot fully, causing it to restart. Charge it for at least 30 minutes with a wall charger, then force restart.

How long does a boot loop last?

It can last indefinitely if not fixed. Some users report it stops after a few hours, but that’s rare. Don’t wait—try the fixes above. If the phone is hot, stop charging it and seek professional help.

Is there a way to fix a boot loop without a computer?

You can try a force restart and charging, but if those fail, you’ll need a computer to put the phone in recovery mode or DFU mode. Without a computer, your only option is to wait or take it to a repair shop.

Will Apple fix a boot loop for free?

If your iPhone is under warranty or covered by AppleCare+, yes. If not, you’ll pay for the repair unless it’s a known issue covered by a recall (none currently for boot loops on these models). Check Apple’s support page or contact them to see your options.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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