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10 Tech How-To

Microsoft Store Error 0x8a150006: Fixes That Work

Guide 10-17140 · Updated · Step by step

Microsoft Store error 0x8a150006 usually appears when you try to download or update an app, and it means the Store couldn’t complete the installation. The fix typically involves clearing the Store cache, resetting the Store app, or repairing system files. Below are the steps that resolve this error on current Windows 10 and Windows 11 versions.

What Causes Error 0x8a150006?

This error is tied to the Microsoft Store’s download and installation pipeline. Common triggers include:

  • Corrupted Store cache files that block new downloads.
  • Outdated or broken Store app files after a Windows update.
  • Incorrect date/time or region settings that break license checks.
  • Network restrictions (VPN, proxy, or firewall) that interrupt the connection to Microsoft servers.
  • Pending Windows updates that conflict with the Store’s installer.

It is not a hardware problem and rarely indicates a problem with your Microsoft account. Most users can fix it in a few minutes without reinstalling Windows.

Quick Fix: Run the Store Apps Troubleshooter

Windows includes a built-in troubleshooter that automates common repairs. To run it:

  1. Open Settings > System > Troubleshoot (Windows 11) or Update & Security > Troubleshoot (Windows 10).
  2. Select Other troubleshooters (Windows 11) or Additional troubleshooters (Windows 10).
  3. Choose Windows Store Apps and click Run.
  4. Follow the prompts; it will detect and fix cache or permission issues.

If the troubleshooter finds nothing, move to the manual steps below.

Clear the Store Cache

A corrupted cache is the most frequent cause. The wsreset.exe tool clears the entire Store cache without affecting your installed apps or account.

  1. Press Win + R, type wsreset.exe, and press Enter.
  2. A blank Command Prompt window will appear; wait for it to finish (usually under a minute) and then the Store will open automatically.
  3. Try downloading the app again.

If the error persists, also clear the delivery optimization files: go to Settings > Windows Update > Advanced options > Delivery Optimization > Activity and click Delete under “Downloaded files.�

Reset or Re-register the Store App

If clearing the cache isn’t enough, reset the Store app itself:

  1. Go to Settings > Apps > Installed apps (or Apps & features).
  2. Find Microsoft Store, click the three-dot menu (or the app name), and select Advanced options.
  3. Click Reset and confirm. This clears the app’s data and settings, not your account or purchases.

If the Store won’t open after a reset, re-register it with PowerShell:

  1. Right-click the Start button and choose Windows Terminal (Admin) or PowerShell (Admin).
  2. Run this command:
    Get-AppxPackage -AllUsers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  3. Wait for it to finish, then restart your PC.

Check System Files and Windows Update

Corrupted system files can also trigger this error. Run the System File Checker (SFC) and DISM tools:

  1. Open an admin Command Prompt or PowerShell.
  2. Run sfc /scannow and wait for it to complete (it may take 15–20 minutes).
  3. Then run DISM /Online /Cleanup-Image /RestoreHealth.
  4. Restart your PC and try the Store again.

Also, install any pending Windows updates. Go to Settings > Windows Update and click Check for updates. Sometimes a half-installed update leaves the Store in a broken state; a full update cycle fixes it.

Verify Date, Time, and Region

The Store uses your system’s date and time to validate licenses. If they’re wrong, downloads can fail with this error.

  1. Open Settings > Time & Language > Date & time.
  2. Turn on Set time automatically and Set time zone automatically.
  3. If they were already on, turn them off, set the correct time manually, then turn them back on.
  4. Also check Region under the same menu—make sure it matches your actual location.

Network and Proxy Considerations

A VPN, proxy, or aggressive firewall can block the Store’s connection to Microsoft’s servers. Try the following:

  • Turn off your VPN and any proxy in Settings > Network & Internet > Proxy.
  • Flush your DNS cache: open Command Prompt (admin) and run ipconfig /flushdns.
  • Temporarily disable your third-party firewall or antivirus (if you have one) and test the download. If it works, add an exception for the Store.

If you’re on a corporate or school network, the administrator may block Store downloads; try on a different network (like your phone hotspot) to confirm.

Frequently Asked Questions

Will resetting the Store delete my installed apps?

No. Resetting the Store app only clears its own cache and settings. Your installed apps, game saves, and purchases remain untouched.

Does this error mean my Microsoft account is banned?

No. Error 0x8a150006 is a local installation failure, not an account issue. You can still sign in and browse the Store; only downloads fail.

Can I fix this without admin rights?

Most steps (wsreset, troubleshooter, resetting the app) work without admin rights. The PowerShell re-registration and SFC/DISM commands require an administrator account.

Why does the error happen only for certain apps?

It can be app-specific if the app’s package is corrupted or the app requires a newer Windows version. Check if the app has an update available or if your Windows is up to date.

Is there a way to install the app without fixing the Store?

You can try downloading the app from the Microsoft Store website on a browser and selecting “Install� – this will push the installation to your PC. If that fails, the underlying Store issue still needs fixing.

What if none of these steps work?

As a last resort, create a new local user account and try the Store there. If it works, the problem is tied to your original profile. If it still fails, consider performing a Windows repair install using the “Reset this PC� option that keeps your files.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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