Yes, Microsoft Store error 0x8004e108 in Windows 10 is fixable, and most users can resolve it by clearing the Store cache or resetting the app. This error typically appears when you try to download or update an app, and it points to a corrupted cache or a problem with the Store’s temporary files.
What Causes Error 0x8004e108?
Error 0x8004e108 is a Windows Store-specific error that usually occurs during app downloads or updates. The most common triggers are:
- Corrupted cache files: The Store’s cache (a temporary data folder) can get corrupted after a failed download or system crash.
- Date and time misconfiguration: Windows uses your system clock to validate security certificates. If the date, time, or time zone is wrong, the Store may reject the connection.
- Outdated Store or Windows version: Running an old version of the Store or Windows 10 can cause compatibility issues with the download servers.
- Interference from third-party software: Antivirus or firewall programs sometimes block the Store’s background processes.
Before You Start: Quick Checks
Try these two quick checks first—they resolve a surprising number of cases:
- Check your system date and time: Right-click the clock in the taskbar, select “Adjust date/time,” and ensure “Set time automatically” and “Set time zone automatically” are both toggled on. If they already are, toggle them off, restart your PC, then toggle them back on.
- Run the Windows Store Apps troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters, select “Windows Store Apps,” and run it. This built-in tool can automatically detect and fix common issues.
Method 1: Clear the Microsoft Store Cache
The most direct fix for 0x8004e108 is clearing the Store’s cache. This does not remove your installed apps or personal files—it only deletes temporary data that may be corrupted.
- Press Windows Key + R to open the Run dialog.
- Type
wsreset.exeand press Enter. - A blank Command Prompt window will appear. Wait for it to finish (it may take a minute or two). The Store will open automatically once the cache is cleared.
- Try downloading or updating the app again.
If the error persists, you can also manually delete the cache folder. Press Windows Key + R, type %LocalAppData%\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache, and delete everything inside that folder. Then restart your PC and reopen the Store.
Method 2: Reset the Microsoft Store App
If clearing the cache doesn’t work, resetting the Store app itself can fix deeper corruption. This will sign you out of the Store and clear your preferences, but it won’t affect your installed apps or purchases.
- Open Settings > Apps > Apps & features.
- Scroll down to Microsoft Store and click on it.
- Select Advanced options.
- Click Reset. Confirm when prompted.
- Wait for the process to complete, then restart your PC.
After the reset, open the Store and sign in again. Your library and downloads should still be intact.
Method 3: Update Windows and the Store
Sometimes the error is simply because your Windows 10 or Store version is outdated. Microsoft regularly releases fixes for known Store issues through cumulative updates.
- Go to Settings > Update & Security > Windows Update.
- Click Check for updates and install any available updates.
- Restart your PC after the updates are installed.
- Open the Store and check for app updates (click the three-dot menu in the top-right, then “Downloads and updates”).
If you’re on an older Windows 10 version (pre-1809), consider updating to a newer feature update, as the Store has seen many stability improvements since then.
Method 4: Re-register the Microsoft Store App
If the Store is still misbehaving, re-registering it via PowerShell can fix broken app registration without reinstalling Windows.
- Right-click the Start button and select Windows PowerShell (Admin).
- Copy and paste the following command, then press Enter:
Get-AppxPackage -AllUsers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
- Wait for the command to finish (it may take a few minutes).
- Close PowerShell and restart your PC.
This command reinstalls the Store’s app registration while keeping your data and settings.
What If Nothing Works?
In rare cases, the error may be caused by a deeper system issue. Before resorting to a full Windows reset, try these last steps:
- Run the System File Checker: Open Command Prompt as administrator and run
sfc /scannow. This repairs corrupted system files. - Create a new user account: Sometimes the Store error is tied to a specific user profile. Create a new local administrator account and test the Store there.
- Check for third-party interference: Temporarily disable your antivirus or firewall (if you have one) and try the Store again. If it works, add the Store to the exceptions list.
If none of these steps resolve the issue, consider using the Media Creation Tool to perform an in-place upgrade repair of Windows 10. This reinstalls the operating system while keeping your files and apps, and it often fixes persistent Store problems.
Frequently Asked Questions
Will clearing the Store cache delete my apps?
No. The cache only contains temporary files like thumbnails and login tokens. Your installed apps, purchases, and personal data are stored separately and will not be affected.
Why does the error happen only for certain apps?
Some apps may have larger or more complex installation files, making them more susceptible to cache corruption. The error is rarely app-specific; it’s almost always a Store-wide issue that manifests on the app you’re trying to download at that moment.
Can I fix this error without using PowerShell?
Yes. The wsreset command and the Settings reset method are both GUI-based and work for most users. PowerShell is only needed for the re-registration method, which is a last resort.
Is error 0x8004e108 a sign of a virus?
No. This is a standard Windows error code related to the Store’s operation. It doesn’t indicate malware, though it’s always good practice to run a security scan if you suspect other issues.
Will I lose my app purchases if I reset the Store?
No. Your purchases are tied to your Microsoft account, not to the Store app itself. After resetting, simply sign in with the same account and you’ll be able to re-download any apps you own.
Related
General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.
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