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10 Tech How-To

Unpair Samsung Galaxy Watch from Phone: 5 Ways

Guide 10-38060 · Updated · Step by step

To unpair or disconnect your Samsung Galaxy Watch from your phone, the most direct way is to open the Galaxy Wearable app on your phone, go to “Watch settings,” scroll to “General,” and tap “Disconnect.” Alternatively, you can do it from the watch itself by going to Settings > General > Reset and choosing “Disconnect.” Below are all the reliable methods, what each one actually does, and what to do when things don’t go as expected.

Why You Might Need to Unpair Your Watch

Unpairing is different from simply turning off Bluetooth. When you unpair, the watch and phone forget each other’s pairing information. This is necessary when you sell or trade in the watch, switch to a new phone, or fix persistent connection problems like notifications not arriving or the watch constantly disconnecting. Unpairing also clears the watch’s memory of your phone’s data, which is a privacy safeguard. If you are just trying to save battery or stop notifications for a few hours, turning on Airplane mode on the watch is a lighter alternative that does not require unpairing.

Method 1: Unpair Using the Galaxy Wearable App (Recommended)

This is the cleanest method because it properly removes the Bluetooth pairing and also backs up your watch data to your Samsung account (if you have that enabled).

  1. Open the Galaxy Wearable app on your phone. If you have a Samsung phone, it may be called Galaxy Watch6 or similar, but the icon is the same.
  2. Make sure your watch is connected and nearby.
  3. Tap Watch settings (or the gear icon).
  4. Scroll down and tap General.
  5. Tap Disconnect.
  6. Confirm when prompted. The app will show a progress bar, and then the watch will reset its connection.

After this, the watch will show the initial setup screen when you turn it on. Your phone will also forget the watch’s Bluetooth profile.

Method 2: Unpair Directly from the Watch

If you don’t have your phone handy, or the app is not working, you can unpair from the watch itself. This is also the only way if you have already reset your phone and the app no longer recognizes the watch.

  1. On the watch, press the Home button (the side button) to open the app list.
  2. Tap Settings (the gear icon).
  3. Scroll down and tap General.
  4. Tap Reset.
  5. Tap Disconnect (not “Reset watch” – that does a full factory reset).
  6. Confirm. The watch will remove the connection and restart to the setup screen.

This method does not back up your data. If you want a backup, do it from the app before you disconnect.

Method 3: Forget the Watch in Phone Bluetooth Settings

This is a brute-force method that works when the app is unresponsive or you have a non-Samsung phone. It only removes the Bluetooth pairing, not the watch’s memory of the phone.

  1. On your phone, go to Settings > Connections (or Bluetooth).
  2. Find your watch in the list of paired devices.
  3. Tap the gear icon next to it (or the “i” icon) and select Unpair or Forget.

After this, the watch will still show as connected to your phone in its own settings, but the phone will no longer connect. To fully reset the watch, you will need to do a factory reset from the watch (Settings > General > Reset > Reset watch). This is a good last resort if the app is crashing.

Method 4: Factory Reset the Watch (Full Erase)

If you are selling the watch or giving it away, a factory reset is the safest option because it wipes all personal data, including payment cards and health history. It also unpairs the watch from the phone.

  1. On the watch, go to Settings > General > Reset.
  2. Tap Reset watch.
  3. Enter your PIN if you have one, and confirm.

After the reset, the watch will reboot to the setup screen. You can then pair it with a new phone. Note that this will erase all data on the watch, so back up first if you need to keep anything.

Method 5: Using the Web (Samsung Account)

If you have lost your phone or it is broken, you can remotely unpair your watch from your Samsung account. This is a less common method but useful in emergencies.

  1. Go to findmymobile.samsung.com on any device and log in with your Samsung account.
  2. Select your watch from the device list.
  3. Choose the option to Unlock or Delete the device (the exact wording varies). This will remove the watch from your account and, in some cases, trigger a factory reset on the watch when it next connects to the internet.

This method is mainly for security – it prevents someone else from using your watch if it is stolen. It does not always disconnect the watch from your phone’s Bluetooth, so you may still need to forget the device in your phone’s Bluetooth settings.

What Happens After Unpairing?

After you unpair, the watch will no longer receive notifications, calls, or messages from your phone. It will still work as a standalone device: you can use apps that have their own Wi-Fi or LTE connection, track workouts, and play music stored on the watch. However, features that rely on the phone, like message replies, remote camera control, and Samsung Pay (if it uses the phone’s NFC), will stop working.

If you later want to reconnect the same watch to the same phone, you do not need to factory reset again. Just open the Galaxy Wearable app and follow the setup prompts to pair it as a new device. Your watch data (if backed up) can be restored during setup.

Common Problems and Fixes

  • The app says “Cannot disconnect” or “Connection failed.” Make sure the watch is charged above 30% and is within Bluetooth range (about 30 feet). Restart both devices and try again.
  • The watch is not showing up in the app. Force-close the Galaxy Wearable app, then reopen it. If that fails, restart your phone. If the watch is still not detected, you may need to reset the watch from its own settings.
  • After unpairing, the watch still shows the old phone’s name. This is normal if you only forgot the Bluetooth device. Do a factory reset to clear it.
  • You want to switch to a new phone. Unpair using the app first (to back up), then on the new phone install the Galaxy Wearable app and pair the watch as new.

Frequently Asked Questions

Will unpairing delete my watch data?

No, unpairing via the app or the watch’s “Disconnect” option does not erase your watch data. It only removes the connection. A factory reset, however, will erase everything.

How do I unpair without the Galaxy Wearable app?

You can unpair from the watch itself (Settings > General > Reset > Disconnect) or forget the device in your phone’s Bluetooth settings. The latter is less thorough but works if you don’t have the app.

Can I reconnect the watch to the same phone later?

Yes. After unpairing, open the Galaxy Wearable app and go through the pairing process again. You may need to reset the watch if it doesn’t appear, but usually it will show up as a new device.

Does unpairing stop the watch from tracking my health?

No. The watch continues to track your heart rate, steps, and workouts independently. The data is stored on the watch and will sync to the phone when you reconnect.

What if I forgot my watch PIN and need to unpair?

If you forgot the PIN, you cannot unpair from the watch. You will need to use the Galaxy Wearable app on your phone (if it is still connected) or do a factory reset from the watch’s recovery mode (press and hold both buttons for about 10 seconds until the reset menu appears).

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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