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10 Tech How-To

Windows 10 Settings Crashing: Step-by-Step Fix

Guide 10-21608 · Updated · Step by step

If the Windows 10 Settings app crashes or closes immediately after opening, the fix usually involves repairing system files, resetting the app, or clearing its cache. This guide provides a safe, step-by-step approach to resolve the issue without losing personal files.

Why the Settings App Crashes

The Settings app (a UWP app) can fail for several reasons. Common triggers include corrupted system files, a damaged app cache, outdated display drivers, or conflicts from a recent Windows Update. Sometimes, third-party antivirus software or system tweaking tools interfere with the app’s ability to launch. Less frequently, the issue stems from a broken user profile or a problem with the Windows Store component that the Settings app relies on.

Step 1: Run the Windows Store Apps Troubleshooter

Windows includes a built-in troubleshooter that can automatically detect and fix problems with apps from the Microsoft Store, including Settings.

  1. Press Windows key + I to open Settings. If it crashes immediately, use the search bar on the taskbar and type “troubleshoot.”
  2. Select Troubleshoot from the search results, then click Additional troubleshooters.
  3. Scroll down and select Windows Store Apps, then click Run the troubleshooter.
  4. Follow the on-screen instructions. It may take a few minutes to complete.

If the troubleshooter finds no issues, move on to the next step.

Step 2: Reset the Settings App

Resetting the app clears its data and cache, which can fix corruption without affecting your system settings or personal files. This is a safe operation.

  1. Open Settings (if possible) and go to Apps > Apps & features. If Settings won’t open, use the search bar to find “Apps & features” and click the result.
  2. Scroll down or search for Settings in the list of apps.
  3. Click on Settings, then select Advanced options.
  4. Scroll down and click the Reset button. Confirm when prompted.

After the reset, the app will behave as if it were newly installed. Your personal files and most system settings remain unchanged, but some app-specific preferences (like default view) may revert to defaults.

Step 3: Re-register the Settings App

If resetting doesn’t work, you can re-register the Settings app using PowerShell. This is a more thorough fix that reinstalls the app’s core components.

  1. Right-click the Start button and select Windows PowerShell (Admin) or Terminal (Admin).
  2. Copy and paste the following command, then press Enter:
    Get-AppxPackage -AllUsers *windows.immersivecontrolpanel* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  3. Wait for the command to complete. It may take a minute or two.
  4. Close the PowerShell window and try opening Settings again.

This command re-registers the app without deleting any data. It is a standard Microsoft-sanctioned repair method.

Step 4: Run System File Checker (SFC) and DISM

Corrupted system files can cause the Settings app to crash. The System File Checker scans and repairs these files. DISM (Deployment Imaging Service and Management Tool) fixes the system image that SFC relies on.

  1. Open Command Prompt as Administrator (search “cmd”, right-click, and select “Run as administrator”).
  2. Type sfc /scannow and press Enter. This scan can take 15-30 minutes.
  3. If SFC finds issues, run DISM afterward: DISM /Online /Cleanup-Image /RestoreHealth. This can take longer.
  4. Restart your computer after the scans complete.

These tools are safe and only replace corrupted files with known-good versions from the Windows component store.

Step 5: Create a New User Profile

If the above steps fail, the problem may be tied to your user account profile. A corrupted profile can cause many apps, including Settings, to crash. Creating a new local administrator account is a reliable way to test this.

  1. Open Command Prompt as Administrator.
  2. Type net user NewUser Password123 /add (replace with a real username and a strong password) and press Enter.
  3. Type net localgroup administrators NewUser /add and press Enter.
  4. Log out of your current account and log into the new one. Try opening Settings.

If Settings works in the new profile, you can migrate your files and settings. If it still crashes, the issue is system-wide, and you may need to consider a repair install (see FAQ below).

Frequently Asked Questions

Will resetting the Settings app delete my files?

No. Resetting the Settings app only clears the app’s own data and cache. It does not touch your documents, photos, or other personal files. It may reset some preferences within the Settings app itself, like the start page view, but nothing else.

Can I use Control Panel instead of Settings?

Yes. Many classic settings are still available in the Control Panel. You can open it by searching “Control Panel” in the taskbar. However, some newer settings (like certain display and personalization options) are only available in the Settings app, so fixing it is still necessary for full control.

What if the Settings icon is missing from the Start menu?

This is often caused by a temporary glitch. Restart your computer first. If it’s still missing, use the search bar to type “Settings” and open it from there. You can also press Windows key + I to launch it directly.

Will a Windows Update fix this?

Possibly. Microsoft regularly releases cumulative updates that fix bugs in system apps. Check for updates by going to Settings > Update & Security > Windows Update (if you can open Settings). If you can’t, download the latest update manually from the Microsoft Update Catalog website.

Is a repair install (in-place upgrade) safe?

Yes. A repair install reinstalls Windows 10 while keeping your files, settings, and installed apps. It uses the Windows 10 Media Creation Tool to run setup from within Windows. This is a more drastic step, but it is the most thorough fix for persistent system-level corruption. You should back up important data before doing this, as a precaution.

Could a third-party app be causing the crash?

Yes. Some system utilities, especially those that customize the UI or disable Windows features, can conflict with the Settings app. Try performing a clean boot (disabling all non-Microsoft startup items) to see if the issue stops. If it does, re-enable items one by one to find the culprit.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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