Windows Store Error 0x800706d9: Fixes That Work

Windows Store error 0x800706d9 stops app downloads and updates with a message about a “fatal error” or “there are no more endpoints available from the endpoint mapper.” The fix usually involves restarting the Print Spooler service or repairing Windows system files, and this guide walks you through the most effective solutions step by step.

What Causes Error 0x800706d9?

This error code translates to ERROR_NO_MORE_ENDPOINTS (0x6d9) in Windows networking, meaning a program tried to connect to a service endpoint that wasn’t available. In the Microsoft Store context, the most common trigger is the Print Spooler service being stopped or disabled. The Store’s background infrastructure depends on certain Windows services that, when turned off (often by a system optimizer or after a Windows update), break the download pipeline.

Other frequent culprits include:

• Corrupted Store cache files
• Outdated or faulty network drivers
• Third-party antivirus or firewall blocking Store connections
• System file corruption from an interrupted update

While the error mentions “endpoints,” it rarely indicates a hardware problem. It’s almost always a software/service configuration issue that you can resolve without reinstalling Windows.

Before You Start: Quick Checks

Try these two quick checks first—they resolve a surprising number of cases:

1. Restart your PC. A simple reboot reinitializes all Windows services and clears temporary glitches.
2. Check the date and time. Right-click the clock > Adjust date/time. If your system clock is off by even a few minutes, the Store’s security certificates fail. Enable “Set time automatically” and “Set time zone automatically.”

If the error persists, move on to the service fix below, which is the most common permanent solution.

Fix 1: Restart the Print Spooler Service

This is the single most effective fix for 0x800706d9. Microsoft Store’s download service communicates with the Print Spooler (even if you never print), and if that service is stopped, the Store throws this exact error.

1. Press Win + R, type services.msc, and press Enter.
2. Scroll to Print Spooler. Right-click it and select Properties.
3. If the “Startup type” is Disabled, change it to Automatic using the dropdown.
4. If the service is not running, click Start.
5. Click Apply and OK.
6. Restart the Store and try downloading again.

If you see an error when starting the service (like 1058), you’ll need to enable it first. Open an elevated Command Prompt (right-click Start > Terminal (Admin)) and run:

sc config Spooler start= auto

Then start the service from the Services window. After this, the Store should work normally.

Fix 2: Clear the Store Cache

Corrupted cache files can also cause endpoint errors. The built-in wsreset.exe tool clears the Store’s cache without affecting your installed apps or accounts.

1. Press Win + R, type wsreset.exe, and press Enter.
2. A blank Command Prompt window appears—this is normal. It may stay open for a few seconds to a minute.
3. When it closes, the Store opens automatically. Try your download again.

If wsreset doesn’t help, you can also manually delete the cache folder. In File Explorer, navigate to %LocalAppData%\Packages\Microsoft.WindowsStore\LocalCache and delete the contents (not the folder itself). Then restart the Store.

Fix 3: Run the Windows Store Apps Troubleshooter

Windows includes a dedicated troubleshooter that automatically detects and fixes common Store problems.

1. Open Settings (Win + I) > System > Troubleshoot > Other troubleshooters.
2. Find Windows Store Apps and click Run.
3. Follow the prompts. It will check for service issues, cache problems, and permission errors.
4. Restart your PC after it finishes, even if it says no issues found.

This tool often fixes the underlying service dependency without you having to dig into the Services console.

Fix 4: Repair System Files with SFC and DISM

If the error persists, system file corruption might be the root cause. Run two built-in tools in order.

1. Open an elevated Command Prompt or Terminal (right-click Start > Terminal (Admin)).
2. Run sfc /scannow and wait for it to complete. It will verify and repair protected system files.
3. If SFC finds errors it cannot fix, run DISM /Online /Cleanup-Image /RestoreHealth. This repairs the Windows image itself.
4. Restart your PC after both commands finish.

These commands can take 10–20 minutes. They don’t touch your personal files, so they’re safe to run.

Fix 5: Check Network and Antivirus Interference

Sometimes the error is caused by network filtering or security software blocking the Store’s connection to Microsoft servers.

• Disable your third-party antivirus temporarily (not Windows Defender) and try the Store again. If it works, add the Store and Microsoft.WindowsStore to the antivirus exclusions.
• Reset the network stack: In an elevated Command Prompt, run netsh winsock reset and netsh int ip reset, then restart.
• Check proxy settings: If you use a VPN or proxy, turn it off. Go to Settings > Network & Internet > Proxy and ensure “Use a proxy server” is off (unless you need it for your network).

After any network change, restart the Store and test again.

Frequently Asked Questions

Will I lose my installed apps if I run wsreset?

No. wsreset.exe only clears the Store’s cache and temporary files. Your installed apps, game saves, and Microsoft account settings remain untouched.

Why does the Print Spooler affect the Microsoft Store?

The Store’s download service (Windows Update) uses a component called the “Background Intelligent Transfer Service” (BITS), which depends on RPC endpoints. The Print Spooler is one of the services that registers RPC endpoints. When it’s disabled, BITS can’t find the endpoint, producing error 0x800706d9.

Can I fix this error without admin rights?

Most fixes require administrator privileges, especially starting services and running SFC. If you’re on a work or school PC, contact your IT administrator. On a personal PC, ensure your account is in the Administrators group.

Is there a way to avoid this error in the future?

Keep Windows Update enabled, avoid “debloating” scripts that disable services, and don’t disable the Print Spooler unless you have a specific reason. Also, regularly run Windows Update to keep system components healthy.

What if none of these fixes work?

As a last resort, you can reset the Store app itself: Settings > Apps > Installed apps > Microsoft Store > Advanced options > Reset. This clears the app’s data. If the error still appears, consider creating a new Windows user account—a corrupted user profile can also cause this issue.

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