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10 Tech How-To

Windows Stuck on Restarting? Fix It Now

Guide 10-12309 · Updated · Step by step

If your Windows PC is stuck on the “Restarting” screen, it usually means a system process or driver is hanging during shutdown. The quickest fix is to force a power cycle by holding the power button for 10 seconds, then boot normally; if it recurs, boot into Safe Mode and disable Fast Startup.

Why Windows Gets Stuck on Restarting

Windows performs a lot of background work when you click Restart: it closes apps, stops services, flushes disk caches, and tells hardware to power down. If any of those steps hangs, the screen stays on “Restarting” indefinitely. Common culprits include:

  • Fast Startup – a hybrid shutdown feature that can conflict with driver updates.
  • Pending Windows Updates – the system is trying to finish installing them.
  • Driver or firmware issues – especially graphics, network, or storage drivers.
  • Background apps or services – something is refusing to close.
  • Corrupted system files – less common but possible.

First Steps: Force a Clean Shutdown

When the screen hasn’t changed for 10+ minutes, a hard reset is usually safe. Here’s what to do:

  1. Press and hold the power button for 10–15 seconds until the PC turns off completely.
  2. Unplug the power cord (or remove the battery on a laptop) for 30 seconds.
  3. Plug back in and turn on the PC. It should boot normally.
  4. If it boots, check for Windows updates and install them manually.

This is a last-resort move, but it rarely damages files because Windows uses journaling to protect the file system. You might see a “Windows didn’t shut down correctly” screen afterward – that’s normal.

Disable Fast Startup (The Most Common Fix)

Fast Startup is enabled by default in Windows 10 and 11. It makes shutdown faster, but it can cause the restart process to hang because it uses a hybrid shutdown that saves kernel state to disk. To disable it:

  1. Open Control Panel > Power Options.
  2. Click Choose what the power buttons do.
  3. Click Change settings that are currently unavailable.
  4. Uncheck Turn on fast startup.
  5. Click Save changes and restart.

If you can’t get into Windows normally, boot into Safe Mode first (see below) and then disable Fast Startup.

Boot Into Safe Mode to Isolate the Problem

Safe Mode loads only essential drivers and services. If the PC restarts fine in Safe Mode, the issue is likely a third-party driver or app. To enter Safe Mode from a stuck restart:

  1. Force a hard shutdown (hold power button).
  2. Turn on the PC and immediately press F8 repeatedly (might not work on all systems).
  3. If F8 doesn’t work, use the Windows Recovery Environment: force shutdown twice, then on the third boot, Windows should show Preparing Automatic Repair.
  4. Choose Advanced options > Troubleshoot > Advanced options > Startup Settings > Restart.
  5. Press 4 or 5 to boot into Safe Mode (with or without networking).

Once in Safe Mode, uninstall recently added software or drivers, run a system file checker, and disable Fast Startup.

Run System File Checker and DISM

Corrupted system files can cause shutdown hangs. In Safe Mode with Command Prompt (or PowerShell as admin), run:

  • sfc /scannow – scans and repairs protected system files.
  • DISM /Online /Cleanup-Image /RestoreHealth – repairs the Windows image.

Let both finish completely. They can take 15–30 minutes. After that, restart normally.

Update or Roll Back Drivers

Outdated or buggy drivers are another frequent cause. In Safe Mode, open Device Manager and check for devices with a yellow exclamation mark. Right-click any suspicious device and choose Update driver. If the problem started after a recent driver update, use Properties > Driver > Roll Back Driver.

Pay special attention to:

  • Graphics drivers (NVIDIA, AMD, Intel)
  • Network adapters
  • Chipset drivers
  • Storage controllers

Check for Pending Updates

Windows might be stuck applying updates. In Safe Mode, go to Settings > Update & Security (or Windows Update in Windows 11) and check for updates. Install all pending updates, then restart. If updates fail, you can use the Update Troubleshooter from the same menu.

When to Use System Restore or Reset

If none of the above works, you can restore your PC to an earlier point. In Safe Mode, search for “System Restore” and choose a restore point before the problem began. If that fails, consider a Reset this PC (keep files) from the Recovery Environment – it reinstalls Windows but keeps your personal files.

Frequently Asked Questions

Is it safe to force shutdown when stuck on restart?

Yes, if the screen hasn’t changed for 10+ minutes. Forcing a shutdown can interrupt updates, but Windows will usually resume the update on the next boot. It’s safer than leaving the PC running indefinitely.

Why does my PC get stuck on restart after a Windows update?

Updates often require drivers to be reloaded. If a driver is incompatible or the update is large, the restart process can hang. Disabling Fast Startup and updating drivers usually resolves it.

How long should I wait before forcing a shutdown?

Generally 10–15 minutes. If the spinning dots or logo are still animating, give it a few more minutes. If the screen is completely frozen, force shutdown sooner.

Can a stuck restart cause data loss?

Usually no, because Windows writes data to disk before shutting down. However, if you have unsaved work in open apps, it will be lost. Regular backups are always recommended.

Does Fast Startup cause other problems?

Yes, besides restart hangs, it can prevent proper shutdown, cause dual-boot issues, and sometimes prevents Windows from recognizing hardware changes. Many users disable it permanently.

What if my PC is still stuck after trying all these fixes?

It could be a hardware issue, such as a failing drive or RAM. Try booting from a Windows installation USB and running Startup Repair. If that fails, test your RAM with Windows Memory Diagnostic or check your drive’s health with chkdsk.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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