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10 Tech How-To

Fix iPad App Keep Crashing? 7 Steps That Work

Guide 10-30725 · Updated · Step by step

If your iPad apps keep crashing, the fastest fix is to force-quit the app and reopen it, then restart the iPad if the problem persists. For recurring crashes, updating the app and iPadOS, checking storage, and reinstalling the app usually resolve the issue. Below are the exact steps to try, in order, plus what causes these crashes and how to prevent them.

Why iPad Apps Crash in the First Place

Apps crash when they try to do something the system won’t allow, or when the system itself is under stress. Common triggers include:

  • Outdated app version – the app has a bug that was fixed in a newer release.
  • Outdated iPadOS – the operating system has a known issue that Apple patches.
  • Insufficient storage – the app can’t write temporary files or cache data.
  • Too many apps running – memory pressure forces the system to kill background apps.
  • Corrupted app data – a saved file or cache is damaged.
  • Network problems – apps that need a connection may crash if the request times out.
  • Hardware or battery issues – rare, but possible on older devices.

Most crashes are software-related, so the steps below cover the software fixes first.

Step 1: Force-Quit the Crashing App

This clears the app’s temporary memory and often stops the crash immediately.

  1. Swipe up from the bottom of the screen and pause in the middle to open the App Switcher (on iPads without a Home button). On older iPads, double-click the Home button.
  2. Find the crashing app’s card.
  3. Swipe that card upward to close it.
  4. Tap the app icon again to relaunch it.

If the app still crashes, move to the next step.

Step 2: Restart Your iPad

A restart clears system memory and stops background processes that may be interfering.

  • iPad with Face ID: Press and hold the top button and either volume button until the slider appears, then drag to power off. Wait 30 seconds, then press the top button to turn on.
  • iPad with Home button: Press and hold the top button until the slider appears, then power off and back on.

After the restart, open the app again. If it still crashes, continue.

Step 3: Update the App and iPadOS

Developers release updates specifically to fix crashes. Check both the app and the system.

  1. Open the App Store, tap your profile icon in the top right, then scroll to see pending updates. Tap “Update All” or update just the crashing app.
  2. Go to Settings > General > Software Update and install any available iPadOS update.

After updating, try the app again. Updates often fix the exact bug that caused the crash.

Step 4: Check Available Storage

If your iPad is nearly full, apps can’t save data and may crash. To check:

  1. Go to Settings > General > iPad Storage.
  2. Look at the top bar – if it’s mostly red or shows less than 1–2 GB free, you need to free space.
  3. Tap “Offload Unused Apps” to automatically remove apps you don’t use while keeping their documents.
  4. Or manually delete large files, photos, or videos you no longer need.

Apps generally need a few hundred MB of free space to run smoothly. If storage was the issue, the crash should stop after freeing space.

Step 5: Delete and Reinstall the App

This clears corrupted data and gives the app a fresh start. Note that deleting an app removes its local data unless you have iCloud backup or the app syncs to the cloud.

  1. Press and hold the app icon until the context menu appears.
  2. Tap “Remove App” then “Delete App”.
  3. Go to the App Store, search for the app, and reinstall it.
  4. Open the app and sign in again if needed.

This is the most effective fix for crashes caused by corrupted files.

Step 6: Reset All Settings (Not Your Data)

If the crash persists across multiple apps, a settings issue may be the cause. Reset All Settings returns system preferences (Wi-Fi passwords, wallpaper, privacy settings) to defaults without deleting your photos or apps.

  1. Go to Settings > General > Transfer or Reset iPad > Reset.
  2. Tap “Reset All Settings”.
  3. Enter your passcode and confirm.

You’ll need to reconnect to Wi-Fi and re-enter some passwords, but your data stays intact. If the crash is caused by a misconfigured setting, this fixes it.

Step 7: Restore from Backup or Contact Support

If none of the above works, the issue may be deeper in the system or a hardware fault.

  • Restore your iPad: Connect to a computer, open Finder (or iTunes on older PCs), and choose “Restore”. This reinstalls iPadOS completely. Then restore from a backup that predates the crash problem.
  • Contact Apple Support: If the crash happens only in one specific app and reinstalling doesn’t help, the app itself may be broken – contact the developer. If multiple apps crash after a restore, it’s likely a hardware issue – contact Apple.

Before restoring, make sure you have a recent backup in iCloud or on your computer.

Frequently Asked Questions

Why does only one app keep crashing on my iPad?

That points to a problem with the app itself – an outdated version, corrupted data, or a bug in the app’s code. Force-quit, update, and reinstall that specific app first. If it still crashes, contact the app’s developer with details about your iPad model and iPadOS version.

Will I lose my data if I delete the app?

Yes, deleting an app removes its local data. However, many apps sync to iCloud or the developer’s cloud service, so you can re-download your data after reinstalling. Check the app’s settings for cloud backup before deleting.

How much storage should I keep free on my iPad?

Apple recommends having at least 1–2 GB free for basic operation, but for smooth app performance, try to keep 5–10% of your total storage free. If you have a 64 GB iPad, that’s roughly 3–6 GB. You can check in Settings > General > iPad Storage.

Does a low battery cause app crashes?

Yes, when the battery is very low (below 20%), the system may throttle performance to save power, which can cause apps to crash. Plug in your iPad and try again. If crashes happen only when the battery is low, your battery may need service.

Is there a way to prevent apps from crashing in the future?

Keep your apps and iPadOS updated, close apps you’re not using (especially games or heavy apps), maintain free storage, and restart your iPad at least once a week. These habits address the most common causes of crashes.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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