Fix Microsoft Store Error 0x80d03805 in Windows 10

Microsoft Store error 0x80d03805 usually appears when you try to download or update an app, and it often points to a corrupted cache, a misconfigured proxy, or a problem with the Store’s own temporary files. This guide walks you through the most reliable fixes, from clearing the cache to resetting the Store completely, so you can get back to installing apps without reinstalling Windows.

What You’ll Need

• Administrator access to your Windows 10 PC (you’ll need it for some commands).
• A stable internet connection.
• About 10–15 minutes of time.

Step-by-Step

1. Run the Windows Store Apps Troubleshooter

1. Press Windows + I to open Settings.
2. Go to Update & Security > Troubleshoot.
3. Click Additional troubleshooters.
4. Select Windows Store Apps and click Run the troubleshooter.
5. Follow the on-screen instructions. It will detect and attempt to fix common issues automatically.

2. Clear the Microsoft Store Cache

1. Press Windows + R to open the Run dialog.
2. Type wsreset.exe and press Enter.
3. A blank Command Prompt window will appear – this is normal. Wait for it to finish (it may take a minute).
4. The Store will open automatically once the cache is cleared. Try your download again.

3. Check Date, Time, and Region Settings

1. Right-click the clock in the taskbar and select Adjust date/time.
2. Ensure Set time automatically and Set time zone automatically are both turned on.
3. If they’re already on, toggle them off, restart your PC, then turn them back on.
4. Also go to Region & language in Settings and make sure your region matches where you actually are.

4. Disable Proxy and VPN (Temporarily)

1. Press Windows + I > Network & Internet > Proxy.
2. Under Manual proxy setup, turn off Use a proxy server if it’s on.
3. If you use a VPN or a third-party firewall, disconnect or disable them temporarily.
4. Restart the Store and try again.

5. Re-register the Microsoft Store App

1. Right-click the Start button and select Windows PowerShell (Admin).
2. Copy and paste the following command, then press Enter:
   Get-AppxPackage -AllUsers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
3. Wait for it to finish (it may look like nothing is happening). Then restart your PC.

6. Reset the Microsoft Store via Settings

1. Press Windows + I > Apps > Apps & features.
2. Scroll down to Microsoft Store and click it.
3. Select Advanced options.
4. Click Reset. Confirm if prompted.
5. After the reset, the Store will reinstall itself. You’ll need to sign in again.

7. Run System File Checker and DISM

1. Open Command Prompt as administrator (right-click Start > Command Prompt (Admin)).
2. Type sfc /scannow and press Enter. Let it complete (this can take 15–20 minutes).
3. After that, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.
4. Restart your PC when both commands finish.

Common Mistakes

• Skipping the troubleshooter: Many users jump straight to complex commands, but the built-in troubleshooter often resolves the issue instantly.
• Not restarting after wsreset: The cache reset works more reliably if you restart your PC before trying the Store again.
• Leaving proxy/VPN on: Corporate proxies or VPNs can interfere with Store downloads. Even if they work for browsing, they can break the Store.
• Using the wrong PowerShell command: Make sure you copy the exact command from this guide – a missing space or quote can cause it to fail silently.

Tips

• Always try the simplest fix first: wsreset.exe is quick and often enough.
• Keep Windows 10 updated. Some Store errors are fixed by cumulative updates.
• If you use a third-party antivirus, temporarily disable its web protection or firewall to see if it’s blocking the Store.
• Create a new local user account and try the Store there – if it works, your main profile may be corrupted.

Troubleshooting

If the error persists after all steps, try the following:

• Check for Windows updates: Go to Settings > Update & Security > Windows Update and install any pending updates.
• Run the Windows Update troubleshooter: It can fix underlying issues that affect the Store.
• Use the Media Creation Tool to repair: Download the Windows 10 Media Creation Tool from Microsoft’s website, run it, and choose Upgrade this PC now. This reinstalls Windows while keeping your files and apps.
• Reset Windows Update components: Open Command Prompt as admin and run the following commands one by one:
  net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
  Then restart and try the Store again.

Frequently Asked Questions

Why does error 0x80d03805 happen?

It’s usually caused by a corrupted Store cache, incorrect date/time settings, or a proxy/VPN interfering with the connection. Less commonly, it’s due to corrupted system files.

Will I lose my installed apps if I reset the Store?

No. Resetting the Store only clears its data and re-registers the app. Your installed apps and their data remain untouched.

Can I fix this without admin rights?

Most fixes require admin access, especially the PowerShell and Command Prompt steps. If you don’t have admin rights, start with wsreset and the troubleshooter – those may work without them.

Is this error related to my Microsoft account?

Sometimes a sign-in issue can cause it. Try signing out of the Store (click your profile icon > Sign out), then sign back in. Also, make sure your account is working by logging into the Microsoft website.

Does this error affect Windows 11?

The steps are similar on Windows 11, but the menu names may differ slightly. This guide is specifically for Windows 10.

How long does the DISM command take?

It can take 20–30 minutes, sometimes longer. Let it run to completion – don’t close the window.

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