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10 Tech How-To

How to Log Out of Netflix on Your TV

Guide 10-9816 · Updated · Step by step

Logging out of Netflix on your TV is useful when you want to switch accounts, stop someone else from using your profile, or fix a glitch. This guide walks you through the exact steps for smart TVs, streaming sticks, and game consoles. You’ll need your TV remote and, in some cases, your Netflix password to sign back in.

What You’ll Need

  • Your TV remote (the one that came with your TV or streaming device)
  • Your Netflix account password (you’ll need it to sign back in after logging out)

Step-by-Step

  1. Open the Netflix app on your TV. Use your remote to navigate to the Netflix tile on your home screen and press OK/Select.
  2. Go to the menu. Once Netflix loads, press the left arrow on your remote to open the side menu. If you’re on a profile screen, select your profile first.
  3. Scroll to the bottom of the side menu. You’ll see options like Home, Search, My Netflix, and at the very bottom: Get Help and Sign Out.
  4. Select “Sign Outâ€�. Highlight it and press OK. A confirmation pop-up will appear asking if you’re sure.
  5. Confirm sign out. Choose Yes or Sign Out again. The app will return to the login screen.

That’s it. The exact wording may vary slightly depending on your device, but the process is the same across most TVs and streaming devices.

Common Mistakes

  • Selecting “Switch Profilesâ€� instead of “Sign Outâ€� – Switching profiles only changes the user, it doesn’t log the device out of Netflix. Make sure you choose “Sign Outâ€� at the bottom of the menu.
  • Not scrolling far enough – On some TVs, the side menu is long. Keep scrolling until you see “Get Helpâ€� and “Sign Outâ€� at the very bottom.
  • Deleting the app instead of signing out – Uninstalling the app may not remove your login credentials on some devices. It’s better to sign out first.
  • Confusing “Sign Outâ€� with “Sign Out of All Devicesâ€� – The option on your TV is just “Sign Outâ€� (for that device). To log out everywhere, you’d need to do that from a web browser, not the TV.

Tips

  • Use “Sign Outâ€� to fix profile issues – If your profile isn’t loading or shows the wrong account, signing out and back in often resolves it.
  • Write down your password – Before you log out, make sure you know the password for the account you’ll sign back into. If you don’t, you’ll be stuck on the login screen.
  • Sign out of all devices from a browser – If you suspect your account is compromised, go to Netflix.com on your phone or computer, go to Account > Sign Out of All Devices. This is more thorough than logging out on one TV.
  • Check for a “Sign Outâ€� option in the settings gear – On some older TV models, you might find “Sign Outâ€� under the gear icon in the top-right corner of the Netflix home screen.

Troubleshooting

If you can’t find the “Sign Outâ€� option or the app isn’t responding, try these in order:

  1. Force-close the app – Go to your TV’s home screen, highlight the Netflix app, press the menu button (usually three dots or lines), and select “Closeâ€� or “Force Stopâ€�. Then reopen Netflix and try again.
  2. Restart your TV – Unplug your TV from power for 30 seconds, plug it back in, and turn it on. This clears minor glitches.
  3. Update the Netflix app – Check your TV’s app store for updates. An outdated app may have a different menu layout.
  4. Clear the app cache (Android TVs only) – Go to Settings > Apps > Netflix > Clear Cache. This won’t log you out, but it can fix menu issues.
  5. Reset the TV to factory settings – As a last resort, you can reset your TV. This will erase all settings and apps, so only do this if you’re comfortable with that. After resetting, you’ll need to reinstall Netflix and sign in.

Frequently Asked Questions

Does logging out on my TV log me out on other devices?

No. Logging out on your TV only affects that specific device. Other TVs, phones, and computers will stay logged in.

How do I log out of Netflix on a Samsung TV?

Open the Netflix app, press the left arrow to open the menu, scroll to the bottom, and select “Sign Out�. Confirm when prompted.

What if I don’t see “Sign Outâ€� in the menu?

Make sure you’re on the main Netflix screen (not inside a show or movie). Press the back button a few times to get there. If it still doesn’t appear, try force-closing the app or restarting your TV.

Can I log out of Netflix from my phone instead?

No. The “Sign Out� option on your phone only logs out the phone. To log out a TV, you must do it on that TV, or use the “Sign Out of All Devices� feature on the Netflix website.

I forgot my password. Can I still log out?

Yes, you can log out without knowing the password. But you’ll need the password to sign back in. If you don’t know it, you’ll need to reset it via Netflix.com before logging out.

Why would I need to log out of Netflix on my TV?

Common reasons include selling or giving away the TV, troubleshooting a glitch, or switching to a different Netflix account (like when a roommate moves out).

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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