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10 Tech How-To

How to Recover Deleted WhatsApp Messages on Samsung

Guide 10-4964 · Updated · Step by step

Accidentally deleting a WhatsApp chat on your Samsung phone can feel like losing a piece of your digital life, but it’s often recoverable. This guide walks you through the most reliable methods to get those messages back, whether you have a recent Google Drive backup or need to try a local file recovery approach. Before you start, stop using WhatsApp immediately to avoid overwriting the deleted data, and ensure your phone has sufficient battery or is plugged in.

What You’ll Need

  • A Samsung phone (Galaxy series recommended for local backup access).
  • The same Google account that was used for WhatsApp backups.
  • A computer (Windows, Mac, or Linux) with a USB cable for local recovery.
  • Optional: A microSD card (if you want to keep a copy of the backup).

Step-by-Step

Method 1: Restore from Google Drive Backup (Most Common)

  1. Uninstall WhatsApp from your Samsung phone. Go to Settings > Apps > WhatsApp > Uninstall. This is necessary because the app only checks for backups during a fresh install.
  2. Reinstall WhatsApp from the Google Play Store.
  3. Open WhatsApp and verify your phone number. You must use the same number that was associated with the deleted messages.
  4. When prompted, tap Restore to restore your chat history from Google Drive. The app will find the most recent backup automatically.
  5. Wait for the restore to complete. Do not close the app or put the phone to sleep during this process. After it finishes, tap Next to see your restored chats.

Method 2: Restore from Local Backup on Samsung (No Google Drive)

If you have local backups (e.g., from an earlier version of WhatsApp or a manual backup), you can restore them from your phone’s internal storage or SD card.

  1. Uninstall and reinstall WhatsApp as in Method 1, but when asked to restore from Google Drive, choose Skip.
  2. Open a file manager app (like My Files) on your Samsung.
  3. Navigate to the WhatsApp folder: Internal Storage > WhatsApp > Databases. If you have an SD card, also check SD Card > WhatsApp > Databases.
  4. Look for the most recent backup file named msgstore-YYYY-MM-DD.1.db.crypt14 (or similar). The date in the filename is the backup date. If you have a file from before the deletion, that’s your best bet.
  5. Rename the file you want to use to msgstore.db.crypt14 (overwriting the existing one). If you want to keep the original, copy it first.
  6. Reinstall WhatsApp again (or if you already did, skip to the next step). When the app asks to restore, it will now find this local backup and restore it.

Method 3: Using a Computer to Recover Deleted Files (No Backup)

If you have no backup at all, you can try file recovery software on your computer. This works best if the deleted messages are still in the phone’s internal memory and not overwritten.

  1. Turn off your Samsung phone immediately to prevent new data from overwriting the deleted files.
  2. Connect your phone to a computer using a USB cable. If your phone asks for a USB mode, choose File Transfer (MTP).
  3. Download and install a reputable data recovery tool on your computer (e.g., Dr.Fone, PhoneRescue, or DiskDigger). These are not free, but they offer trial versions that can scan and show you what’s recoverable.
  4. Run the software and select the option to recover WhatsApp messages from Android. Follow the on-screen instructions to scan your phone.
  5. Preview the found messages and select the ones you want to recover. Save them to your computer as a text or HTML file.

Common Mistakes

  • Using the wrong Google account: WhatsApp backs up to the Google account you used when you first set up the app. If you switch accounts, you won’t see the backup.
  • Restoring from a backup that is too old: The most recent backup might be from after you deleted the messages, so you’ll get nothing back. Always check the backup date before restoring.
  • Not uninstalling before restoring: If you just clear data or force stop, the restore prompt may not appear. Uninstalling is the cleanest way.
  • Overwriting a local backup: When you rename a backup file, you are replacing the existing msgstore.db.crypt14 file. If you don’t have another copy, you’ll lose that backup too.
  • Continuing to use WhatsApp after deletion: Every new message you send or receive writes new data to the database, making it harder for recovery software to find the old deleted messages.

Tips

  • Enable Google Drive backups now: Go to WhatsApp > Settings > Chats > Chat backup and set a daily backup frequency. This ensures you always have a recent backup.
  • Back up to Google Drive manually before uninstalling: If you plan to reinstall for any reason, do a manual backup first to ensure you have the latest data.
  • Use Samsung Smart Switch: If you’re switching to a new Samsung phone, Smart Switch can transfer WhatsApp data along with other apps, but it relies on the same backup methods.
  • Check your SD card: If you previously moved WhatsApp to an SD card, the database folder might be there. Always check both internal and external storage.

Troubleshooting

  • No backup found on Google Drive: This means you never enabled backups or the account is wrong. Check your Google Drive storage for a folder named WhatsApp. If it’s not there, try the local backup method.
  • Restore fails or gets stuck: This often happens with a weak internet connection. Connect to a stable Wi-Fi network and try again. If it still fails, delete the WhatsApp folder from your phone’s internal storage (after backing it up) and retry the restore.
  • Local backup file is corrupted: If the restore fails with a local backup, try an older backup file. If none work, the file might be damaged. You can try opening it with a SQLite browser on your computer, but that’s advanced.
  • Recovery software can’t find anything: This usually means the data has been overwritten. If you’ve used the phone heavily since deletion, recovery becomes nearly impossible. Try a deeper scan if the software offers it, but set your expectations low.
  • Messages restored but media (photos/videos) missing: Media files are stored separately in WhatsApp/Media. If you restored from Google Drive, media might be excluded if you chose not to include them. Re-download them from the chat by tapping the download icon.

Frequently Asked Questions

Can I recover deleted WhatsApp messages without uninstalling?

No, the restore process only triggers during a fresh install. You must uninstall and reinstall the app to access the backup restore prompt.

How long do Google Drive backups last?

WhatsApp backups on Google Drive are kept indefinitely as long as you don’t delete them manually and your account remains active. However, if you don’t back up for 120 days, Google may remove the backup from its servers.

Will I lose my current chats if I restore an old backup?

Yes, restoring a backup replaces all current chats with the backup’s content. If you have important recent chats, back them up first (using the manual backup option) before restoring an older one.

Can I recover messages from a chat I deleted individually?

Yes, if you have a backup that includes that chat. The restore will bring back all chats from the backup, not just the deleted one. You cannot selectively restore a single chat.

Are third-party recovery apps safe?

Most reputable ones are safe, but they often require payment and may not work. Always download from official websites and read reviews. Never grant unnecessary permissions to unknown apps.

What if I never enabled backups?

Your only hope is local file recovery using computer software. The chance of success depends on how quickly you stop using the phone and whether the deleted data has been overwritten.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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