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10 Tech How-To

OnePlus 3 Password Reset When Locked Out

Guide 10-35720 · Updated · Step by step

Being locked out of your OnePlus 3 because you forgot the password, PIN, or pattern is frustrating, but you can regain access without losing your data in most cases. This guide walks you through the official reset methods—using your Google account, the hardware keys, or a computer—so you can get back into your phone quickly and safely.

What You’ll Need

  • Your OnePlus 3 with a charged battery (at least 50% recommended)
  • Your Google account credentials (email and password) if you used them on the device
  • A computer with a USB cable and internet access (for the ADB method)
  • Your OnePlus account login if you enabled Find My Device

Step-by-Step

Method 1: Use Google’s Find My Device (if you remember your Google password)

  1. On a computer or another phone, go to google.com/android/find and sign in with the same Google account that was set up on your locked OnePlus 3.
  2. Select your OnePlus 3 from the list of devices at the top of the page.
  3. Click “Lock” (not “Erase”—that wipes data).
  4. Enter a temporary password (at least 8 characters) and a recovery message if you like.
  5. Click “Lock” again to send the command.
  6. On your OnePlus 3, you should see the lock screen with your new temporary password. Enter it to unlock the phone.
  7. Go to Settings → Security & fingerprint → Screen lock and set a new password you’ll remember.

Method 2: Factory Reset via Recovery Mode (wipes all data)

If you don’t remember your Google password or the Find My Device method fails, you’ll need to erase the phone. This removes all apps, photos, and settings—but it gets you back in.

  1. Power off the OnePlus 3 completely. If it’s frozen, press and hold the power button for 10 seconds.
  2. Press and hold the Volume Down button and the Power button simultaneously.
  3. Release both buttons when the OnePlus logo appears or when you see the recovery menu.
  4. Use the Volume buttons to navigate and the Power button to select.
  5. Select “English” (or your preferred language) if prompted.
  6. Choose “Wipe data and cache” (or “Factory reset” depending on your recovery version).
  7. Confirm by selecting “Yes” when asked.
  8. Wait for the wipe to complete, then select “Reboot”.
  9. The phone will restart as if new. Set it up with your Google account and choose a new password.

Method 3: ADB (if USB debugging was enabled before lockout)

This method works only if you previously enabled Developer Options and USB debugging.

  1. On your computer, install the official Android SDK Platform Tools (ADB).
  2. Connect your locked OnePlus 3 to the computer via USB.
  3. Open a command prompt or terminal in the folder where ADB is installed.
  4. Type adb devices and press Enter. If a prompt appears on the phone asking to allow USB debugging, tap “Allow” (if you can see the screen).
  5. Type adb shell and press Enter.
  6. Type rm /data/system/gesture.key (for pattern lock) or rm /data/system/password.key (for PIN/password) and press Enter.
  7. Type exit and press Enter.
  8. Reboot the phone by typing adb reboot.
  9. After reboot, the lock screen should no longer ask for the old password. Set a new one.

Common Mistakes

  • Using the wrong recovery key combo—on the OnePlus 3, it’s Volume Down + Power, not Volume Up.
  • Forgetting that Find My Device requires the phone to be online—if it’s not connected to Wi-Fi or mobile data, the lock command won’t arrive.
  • Choosing “Erase” instead of “Lock” in Find My Device—erase wipes your data immediately.
  • Not backing up before a factory reset—if you had no backup, your photos and files are gone.
  • Entering the wrong Google credentials during setup after reset—if you can’t verify the account, the phone stays locked (Factory Reset Protection).

Tips

  • Always keep your Google account password written down somewhere safe, or use a password manager.
  • Enable “Find My Device” and keep your phone connected to the internet—it’s a lifesaver for lockouts.
  • If you have a backup (Google Drive, OnePlus cloud), a factory reset is less painful.
  • After resetting, set a simpler pattern or PIN that you’re likely to remember, but not too obvious.
  • Write down your OnePlus account credentials too—they can help in emergencies.

Troubleshooting

  • Find My Device says “No devices found”—make sure the phone is powered on and connected to the internet. If it’s off, turn it on and wait a minute.
  • Recovery mode doesn’t appear—try a different key combo: press and hold Volume Down + Power for 10-15 seconds. If that fails, try Volume Up + Power.
  • Phone asks for Google account after factory reset (FRP)—you must enter the Google account that was previously synced on the phone. If you don’t remember it, you’ll need to contact OnePlus support or your carrier for help (do not attempt to bypass FRP—it’s a security feature).
  • ADB says “device not found”—ensure USB debugging is on, the correct drivers are installed, and you’ve authorized the computer in the phone’s prompt (if visible).
  • Phone is stuck in a boot loop after reset—perform the factory reset again from recovery, then choose “Reboot system now.” If it persists, contact OnePlus support.

Frequently Asked Questions

Will a factory reset remove the lock screen password?

Yes, a factory reset erases the lock screen password along with all other data. The phone will boot to the setup wizard, where you can set a new password.

Can I reset my OnePlus 3 without losing data?

If you can use Google’s Find My Device to set a temporary password, you can unlock without data loss. Otherwise, a factory reset erases everything.

What is Factory Reset Protection (FRP) and will it block me?

FRP is a Google security feature that requires the previous Google account to be entered after a factory reset. If you don’t know the credentials, you’ll be stuck—contact OnePlus support.

I tried the wrong password too many times—what now?

After several failed attempts, the phone may show “Try again in 30 seconds.” Wait it out, or if it locks permanently, use the recovery reset method.

Does the OnePlus 3 have a hardware reset button?

No, the OnePlus 3 doesn’t have a dedicated reset button. You use the button combination to enter recovery mode.

Can I use my OnePlus account to unlock the phone?

Yes, if you enabled “Find My Device” on the phone and it’s online, you can use your OnePlus account to lock with a temporary password, similar to Google’s method.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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