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10 Tech How-To

How to Use a VPN on iPhone and Android

Guide 10-35135 · Updated · Step by step

Using a VPN on your iPhone or Android phone encrypts your internet connection and hides your IP address, which keeps your browsing private on public Wi-Fi and lets you access region-restricted content. This guide walks you through setting up a VPN on both platforms, from choosing a provider to fixing common issues.

What You’ll Need

  • An iPhone (iOS 12 or later) or an Android phone (Android 6 or later)
  • A VPN service subscription (or a free trial) from a reputable provider
  • The VPN provider’s app, downloaded from the App Store or Google Play Store
  • Your VPN login credentials (username and password)

Step-by-Step

On iPhone (iOS)

  1. Choose a VPN provider. Research and select a VPN service that fits your needs (privacy, speed, server locations). Popular options include ExpressVPN, NordVPN, and ProtonVPN.
  2. Download the VPN app. Open the App Store, search for your chosen VPN provider, and download the official app. Make sure the developer name matches the provider’s official name.
  3. Open the app and sign in. Launch the app, enter your username and password, and complete any two-factor authentication if enabled.
  4. Connect to a server. Tap the large power button or the “Connect” button. The app will automatically select the fastest server, or you can manually choose a country from the list.
  5. Grant permission when prompted. iOS will ask for permission to add VPN configurations. Tap “Allow” and then enter your device passcode or use Face ID/Touch ID to confirm.
  6. Verify the connection. Look for the “VPN” icon in the status bar at the top of your screen. The app will also show a connected status.

On Android

  1. Choose a VPN provider. As with iOS, pick a reputable VPN service.
  2. Download the VPN app. Open the Google Play Store, search for the provider, and install the official app.
  3. Open the app and sign in. Enter your credentials and complete any security checks.
  4. Connect to a server. Tap the connect button (usually a power icon). You can select a specific server location from the list.
  5. Accept the VPN connection request. Android will show a system dialog asking for permission to set up the VPN connection. Tap “OK” or “Allow”.
  6. Verify the connection. A key icon will appear in the notification bar. The app will show the connection status and duration.

Common Mistakes

  • Ignoring the kill switch. Many VPN apps have a kill switch feature that blocks all internet traffic if the VPN drops. Not enabling it can expose your real IP address and data.
  • Choosing a free VPN without research. Free VPNs often log your data, show ads, or sell your information. Some are legitimate (like ProtonVPN’s free tier), but many are not.
  • Forgetting to update the app. Outdated VPN apps may have security vulnerabilities or compatibility issues with your phone’s operating system.
  • Using the VPN only for some apps. Some VPN apps allow split tunneling, where only certain apps use the VPN. If you want full protection, make sure the VPN covers all traffic.
  • Not checking for DNS leaks. Even with a VPN, DNS requests can leak through your ISP. Use a leak test website to verify your IP and DNS are hidden.

Tips

  • Use the auto-connect feature. Enable auto-connect in the VPN app’s settings so it starts automatically when you join an untrusted Wi-Fi network.
  • Choose servers close to you. For faster speeds, pick a server in a nearby country. For geo-unblocking, choose a server in the country where the content is available.
  • Check the privacy policy. Read the VPN provider’s privacy policy to ensure they have a no-logs policy and don’t sell your data.
  • Use the VPN on mobile data too. VPNs aren’t just for Wi-Fi. They also protect your traffic on cellular networks, which can be useful when traveling.
  • Restart the VPN after your phone restarts. Some VPN apps don’t auto-reconnect after a reboot. Manually reconnect if the icon is missing.

Troubleshooting

VPN won’t connect

If the VPN fails to connect, try these steps:

  • Switch servers. The server you’re trying to reach might be down or overloaded. Pick a different server location.
  • Restart the app. Close the VPN app completely and reopen it.
  • Restart your phone. A simple reboot can fix temporary glitches.
  • Check your internet connection. Make sure you have an active internet connection without the VPN.
  • Reinstall the app. If all else fails, uninstall and reinstall the VPN app, then log in again.

VPN connects but internet is slow

  • Try a different server. Some servers are faster than others. Use the “Fastest” server option if available.
  • Switch protocols. In the app’s settings, try changing the VPN protocol (e.g., OpenVPN to WireGuard) to see if speed improves.
  • Disable battery optimization. On Android, battery optimization can throttle VPN performance. Exclude the VPN app from battery optimization in your phone’s settings.

VPN disconnects frequently

  • Enable the kill switch. This prevents data leaks and may keep the VPN stable.
  • Update the app. Ensure you have the latest version of the VPN app.
  • Check for Wi-Fi interference. If on Wi-Fi, move closer to the router or try a different network.

VPN icon is missing

If the VPN icon isn’t visible in the status bar, it might be hidden by your phone’s settings. On iOS, check Control Center for the VPN indicator. On Android, look in the notification shade. If the VPN is truly not connected, reconnect from the app.

Frequently Asked Questions

Are VPNs legal?

Yes, VPNs are legal in most countries. However, some countries restrict or ban VPN usage. Check local laws before using a VPN, especially when traveling.

Will a VPN drain my battery?

VPNs can increase battery usage because they constantly encrypt and decrypt data. Modern VPN apps are optimized, but you may notice a slight decrease in battery life. Using a lighter protocol like WireGuard can help.

Can I use a free VPN?

You can, but be cautious. Free VPNs often have data limits, slower speeds, and may log your activity. If you use one, choose a well-known provider with a transparent privacy policy.

Does a VPN hide my browsing history from my internet provider?

Yes, a VPN encrypts your traffic, so your ISP can’t see which websites you visit. They can only see that you’re connected to a VPN server.

Why is my VPN not working with some apps?

Some apps (like banking apps) block VPN connections for security. You can use split tunneling to exclude those apps from the VPN, or disconnect the VPN when using them.

How do I know if my VPN is working?

Check your IP address before and after connecting using a website like whatismyip.com. If the IP changes and the location matches your chosen server, the VPN is working. Also, run a DNS leak test to ensure no leaks.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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